A to Z Quality Fencing LLC

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AARON SMITH MET WITH US SEVERAL TIMES TO DETERMINE FAMILY AND NEIGHBORHOOD NEEDS (WE LIVE IN A HISTORIC DISTRICT, WHICH HAS RESTRICTIONS). HE WORKED CLOSELY WITH US AS WE SELECTED WOOD, POSTS, AND SIZE, AND ALSO WORKED CLOSELY WITH TWO NEIGHBORS TO ASSURE THAT WORK WOULD BE COMPLETED IN A MANNER THAT ALSO MET THEIR SCHEDULING NEEDS. AARON AND HIS ASSISTANTS WERE COURTEOUS, PROFESSIONAL, COMPLETED THEIR WORK IN A TIMELY MANNER, AND KEPT US INFORMED OF ANY WEATHER-RELATED DELAYS. AARON WAS ALSO HELPFUL IN RESOLVING QUESTIONS INVOLVING ONE NEIGHBOR'S CONCERNS. WE HIGHLY RECOMMEND AARON SMITH AND A TO Z QUALITY FENCING NEEDS.

I WAS INITIALLY IMPRESSED BY THE OWNERS PERSONAL VISIT TO GIVE ME AN ESTIMATE. HOWEVER TWO YOUNG MEN WERE SENT TO DO THE JOB. FENCE WAS UNEVEN, POSTS WERE SPACED IRREGULARLY, (BETWEEN 5'3' AND 9'7' APART) AND BOARD SPACING WAS IRREGULAR (BETWEEN 1' AND 4 1/2') WIDE DESPITE THEIR CLAIM THAT A SPACER WAS USED. WHILE THE TOP OF ONE SIDE OF THE FENCE WAS PRETTY EVEN, THE OTHER SIDE RESEMBLED A SEA SERPENT. IN ADDITION FRENCH GOTHIC POST TOPS WHICH WERE CONTRACTED FOR WERE NOT INSTALLED. THERE WERE ALSO A NUMBER OF BOARDS THAT WERE NOT PERPENDICULAR. WHEN I CALLED THE OWNER TO COMPLAIN, HE REFUSED TO COME AND LOOK AT THE PROBLEMS STATING THAT I SHOULD "LET THE BOY FINISH THE JOB". ONLY AFTER THREATENING TWICE TO PLACE A STOP PAY ON THE BALANCE OF MY PAYMENT DID THE OWNER AGREE TO COME AND LOOK. APPARENTLY THE JOB WAS NOT GOOD, BECAUSE HE PERSONALLY TORE DOWN OVER HALF THE FENCE. THE FOLLOWING DAY, POSTS WERE MOVED, AND THE FENCE WAS FINISHED SATISFACTORILY. 2011 update: The business owner's response is inaccurate and untruthful. I have not responded prior to now, as I did not beleive it was possible to do so. The contractor's attempt to portray me as some sort of irrational customer could not be further from the truth. I have ample photographic evidence of the shoddy job that was done which clearly shows everything referenced in both my original review, as well as in the following update. The job was not scheduled for a time when it was raining. I never asked them to install in the rain, in fact the weather was never a factor. I was working the day the install was done and never saw the job until about 5:00 p.m., when I returned home from my office. I was therefore not there looking over the worker's shoulders. My first call to the owner was not made until I saw the shoddy quality. The wrong tops were not installed, but rather topless posts were used, contrary to the contract.

I HAD SEVERAL ESTIMATES AND THIS WAS THE BEST PRICE AND HAD THE HIGHEST QUALITY. THE POSTS WERE SUNK THE DEEPEST, THE CEDAR IS HIGH QUALITY AND THE FENCE GATES ARE VERY STURDY. THE WORK WAS DONE IN TWO DAYS AND LOOKS GREAT.

TRY TO BE AS DETAILED AS POSSIBLE WHEN DESCRIBING WHAT YOU WANT DONE. I HAD TO HAVE THEM COME BACK TWICE, WHEN THEY PUT THE GATES ACROSS THE DRIVEWAY SWING THE WRONG WAY AND THEN THOSE GATES WHERE NOT ATTACHED PROPERLY TO AVOID THE WIND FROM CATCHING THEM AND DAMAGING BOTH THE GATE AND THE FENCE. ALSO TO ACCOMMODATE MY ONE NEIGHBOR, I HAD THEM ADD A SHORT STRETCH OF FENCE THAT CONTINUED FROM THE CORNER OF MY FENCE AND THEN ACROSS TO HER HOUSE. I THOUGHT THE ADDITIONAL CHARGE WAS EXCESSIVE. THE QUALITY OF THE WORK DONE ON THE WHOLE JOB WAS VERY GOOD OVERALL.

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I LEFT A MESSAGE AND NO ONE RETURNED MY PHONE CALL.

AARON WAS VERY GOOD TO WORK WITH. WE ASKED FOR SOME ADDITIONAL ITEMS RIGHT BEFORE WE SIGNED CONTRACTS, AND HE WAS WILLING TO INCLUDE AT NO EXTRA CHARGE. FAIR PRICE AND GOOD WORK.

EXCELLENT COMPANY AND WORKERS!