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Carpet Stretch & Rescue LLC

Carpet Sales and Installation

About us

PLEASE NOTE: WE ONLY DO CARPET REPAIR AND STRETCHING. We rescue your existing carpeting by repairing holes, patching stubborn stains, and stretching out the wrinkles. We are a family owed and operated business, father & son. I have been installing flooring of all sorts for over 25 years, and with my experience, and age creeping up on me, we decided to get out of the installation side of the trade, and focus on helping people that just need a carpet medic to help them save their existing carpeting and hundreds if not thousands of dollars.WE ACCEPT CREDIT CARDS!

Business highlights

36 years of trusted experience

Services we offer

Carpet re-stretch. Carpet repair. Carpet patching.

Services we don't offer

Carpet & floor installations. Carpet sales.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.016 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-16 of 16 reviews

Debbie A.
04/2022
5.0
carpet installation
  + -1 more
Excellent! Randy is extremely pleasant, neat and a hard worker. He owns the company and does the work himself. I would highly recommend him!
Description of Work: Stretching of caroet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Steve S.
01/2019
5.0
carpet installation
  + -1 more
I can’t say enough good things about Randy and Carpet Stretch and Rescuecue. We had some bad wrinkling in our carpets throughout the house. Randy did an EXCELLENT job in smoothing out all the wrinkles! He also patched a piece of carpet that my dog had chewed on. Randy is a great guy and very easy to work with. I highly recommend this company!
Description of Work: Carpet Stretching and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

KAREN L.
01/2018
5.0
carpet installation
  + -1 more
Randy was most helpful from the first contact. He had me send photos of the issues and then gave an appropriate estimate, He confirmed the appointment the evening prior and let me know when he was on his way. He scoped out the work to be done, explained what he'd do, and completed it efficiently and neatly. His many years of experience were evident! I'm so glad he would come all the way to Chanhassen to solve my problem! You'd never know there had been any issues with the carpeting.
Description of Work: My carpet had wrinkled in a hallway and adjoining dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Carpet Stretch & Rescue LLC
Thank you again [Member Name Removed] for your business, and for these kind words! We appreciate that you took the time to say a few things about us. Randy

KAREN L.
01/2018
5.0
carpet installation
  + -1 more
perfectly!
Description of Work: Carpet in a hallway stretched

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raymond O.
12/2017
5.0
carpet installation
  + -1 more
This was a great experience from the start! On the phone he gave me the exact information I needed to figure out the cost. In our home , he provided us a lot of good information about the carpet and did an amazing job on the stretching. It is back to looking like newly installed carpet! Pricing was very fair for the work done and he even helped me with the install of a wood floor edge piece that had been broken for a few months. Over and above my expectations. Would definitely recommend and use again.
Description of Work: Carpet Stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jan B.
11/2017
5.0
carpet installation
  + -1 more
Excellent. He was very thorough in developing his plan of action with the goal of minimizing the cost of the project. He worked very efficiently and tirelessly, and was meticulous in cleaning up. I am thrilled with the results! I didn't realize how much the bumps in my carpet were bothering me until they were gone!
Description of Work: Stretching carpets in several rooms, hallway & stairs and replacing faded carpet in front of sliding glass door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Ray O.
11/2017
5.0
carpet installation
  + -1 more
Great experience. Would hire again, Even stayed a little longer to help me put in a strip molding piece for my wood basement floor
Description of Work: stretching carpet in 5 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Bill S.
08/2017
5.0
carpet installation
  + -1 more
Randy was friendly and easy to deal with. He showed up on time, did the work, and now my carpet looks the way it is supposed to. He didn't give an exact quote, just a price per square foot plus cost per floor vent, but it came out to pretty much what I thought it would.
Description of Work: I was tired of looking a the wrinkles in the poorly installed carpet in my living and dining rooms so I finally gave Carpet Stretch & Rescue a call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Tina K.
01/2017
5.0
carpet installation
  + -1 more
EXCELLENT! I could not be happier with Randy and his work. He was so kind and professional. He made sure that I understood exactly what work was going to be done and how much it would cost. Gave me options on a few things but then offered his professional opinion in a non sales guy manner. Very happy with the end result. I'd hire Randy again in a heartbeat.
Description of Work: Carpet stretching on entire first floor, restapleing of stairs and carpet pad replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

David W.
09/2016
5.0
carpet installation
  + -1 more
Excellent. Randy did a great job. Communication was excellent before and during job. Very professional.
Description of Work: Stretch carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Molly P.
05/2016
5.0
carpet installation
  + -1 more
it was creased, buckled and unsightly. Randy did an EXCELLENT job. He traveled a long way to get here, worked for 3 hours straight, and the carpet looks AMAZING. He did our large family room and hallway. It is really a joy to see. This carpet has been quite a problem and now the problem has been fixed. Thank you Randy. Excellent, excellent service.
Description of Work: We had buckled carpet in our lower level family room -

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Bridget H.
04/2016
5.0
carpet installation
  + -1 more
Randy was very professional. He explained everything he was doing, provided an estimate, worked hard, and even came in under the estimate. I would definitely use this company again.
Description of Work: Stretched carpet in several rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ALICIA L.
03/2016
5.0
carpet installation
  + -1 more
Randy was an amazing communicator. Very fast to respond to email, with clear and thoughtful answers, which we appreciated as we were in the midst of a difficult cross-country move. Also appreciated his flexibility in completing the restretch while we were en route from another state, so that the carpet could be ready before our furniture arrived. He took before/after photos so we knew exactly what work he had completed. We arrived to freshly-vacuumed, impeccable carpet. It's clear he is dedicated to doing quality work. Very happy with his services.
Description of Work: Restretched carpet in two bedrooms and hall, reseamed a doorway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Philip L.
01/2016
5.0
carpet installation
  + -1 more
Randy responded right away to my call, understood what I needed, and showed up promptly. He patched the carpet carefully with great expertise. My experience exceeded my expectations.
Description of Work: Randy created a perfect patch for my carpet. There were two ugly holes from electrical work, and I wanted them covered. He spent a long time cutting rows and lining up every single fiber to make sure my floor looked brand new. It's not often you find anyone who cares about my house as much as I do. These are the kind of people you feel lucky to find in life.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Suzan H.
05/2015
5.0
carpet installation
  + -1 more
awesome job, and extremely professional business. Would use them again not question but I don't think I will need to as they did such good job and we don't have anymore carpeted rooms. Highly recommend this company
Description of Work: Re-stretched carpet in three rooms and a hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Judith F.
09/2014
5.0
carpet installation
  + -1 more
"CARPET STRETCH & RESCUE" is a family-owned business, relatively new to Angie's List. Father and son arrived within the time period we'd set, and immediately saw the several 2" high ripples in the traffic areas of the LR that I'd called him about. Dad,Randy pointed out to me that the hall carpet,a continuation of the LR carpet, had also stretched and was bunched up against the walls. Randy explained that that "looseness" in the carpet would work itself into the LR, particularly when having it professionally cleaned. Even the LR non-traffic areas were bunched up against the walls. So, not only did he have to add stretching the hall carpet, he also had to stretch along three walls of the LR, instead of two LR walls, as they had anticipated. Another unforeseen job was to re-connect carpet in the doorway of one of the bedrooms to the newly stretched and trimmed hallway carpet. I was very willing to pay them more than the quoted amount because Randy took the time to show me the areas they couldn't have known about before seeing them. Taking the extra time to do the job right, put him behind schedule for their next job, and I'm sorry about that, but so grateful that it was important to Randy that he take pride in his work, rather than doing it half way, knowing I would soon be back with the same problem. Because they're a pair, they are willing and able to move furniture out and back in again, which is important when the homeowner can't do it or can't help. I know my carpet was in bad shape, and required professional work. I'm very happy I joined Angie's List, and found "CARPET STRETCH & RESCUE". I highly recommend this company.
Description of Work: We had ripples in our living room carpet which had grown from "barely noticeable" to about 2" tall over the years, and I called both of the carpet stretchers in my area that were on Angie's list. Steve was busy, but Randy was able to talk and we set a time for the following day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

    Contact information

    1435 Meadows Dr, Hammond, WI 54015

    http://www.carpetstretchandrescue.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation

    FAQ

    Carpet Stretch & Rescue LLC is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Carpet Stretch & Rescue LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Carpet Stretch & Rescue LLC does not offer free project estimates.
    Yes, Carpet Stretch & Rescue LLC offers eco-friendly accreditations.
    No, Carpet Stretch & Rescue LLC does not offer a senior discount.
    No, Carpet Stretch & Rescue LLC does not offer emergency services.
    No, Carpet Stretch & Rescue LLC does not offer warranties.
    Carpet Stretch & Rescue LLC offers the following services: Carpet re-stretch. Carpet repair. Carpet patching.
    Carpet & floor installations. Carpet sales.

    Contact information

    1435 Meadows Dr, Hammond, WI 54015

    http://www.carpetstretchandrescue.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM