Mr. Sandless of Northeast Wisconsin

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Scheduling was flexible. The job was started and completed on time. Although this process does not make the floor look like new, I was very happy with the result. It was an affordable way to improve the look of my room.

He did our floors as expected. He explained everything very thoroughly. Was very responsive to calls. The only thing I'd suggest is he use before and after pictures of other jobs. He explained that he was only tinting our floors but we had no idea how they would turn out. He said he couldn't guarantee either. But I still feel he could have examples for reference. The floor looked good but wasn't the color we wanted/near as dark as we wanted. His service is great if you don't worry to much about an exact floor color or want a dark floor color. Length of the job was great. He is very friendly.

I had 4 large rooms all with hardwoods in my home that have not been properly cared for by the past owner. I met Kent Zaretzke at the appleton home expo in March. He told me how the prosses works and I was very interested by the price compared to completly sanding them down. so he came out the next week and gave me a great estimate because of the size of the rooms they needed to be done in two days but I was able to put furniture back in them the same day and the floors look great, granted not brand new but 80% better than they did,so I very happy with the job that kent did I highly recommend this prosess for bring life back into old worn out floors.

We had Mr. Sandless come in initially to take a look at our bedroom floor. A section of the carpet was peeled up for them to take a look and see if they would be able to do the job. I met with Amos and he said that it wouldn't be a problem and the cost was really too good to be true. To good to be true was right. After we had removed our carpet and pulled out all the staples (not a fun task at all) Two Mr. Sandless employees came on our scheduled date to refinish our hardwood floor. Once they saw it they called Amos and let him know that the process would take longer than initially stated, and would have to reschedule. The earliest date the could fit us in was almost a month away. After waiting our month they came back to finally "finish" our floors. I left in the morning as they started, and my wife arrived home before me after work to find them "finished' with the job. She was very upset and wanted me to take a look before paying. I took one look and immediately wanted to speak with Amos. I was severely unhappy with the results which just seemed to cover over the hardwood. Then I was fed some BS on how our floors didn't work with their process, and would need to scrape the whole floor by hand and redo the process. I wasn't about to let these people mess with our floors anymore, and let them know that I was planning on calling a Professional hardwood refinisher to actually do the job. Fortunately, Amos was reasonable and didn't charge us for what they had done, even though I wouldn't have paid had he tried to get me to. We later had the floors sanded and refinished by another company that had been doing hardwood floors for several generations.