Ted E's Computer Services

the computer wouldn't boot correctly. ted accessed remotely and did a great job. we have used his services for a long time. he has done lots of work for us. everything from setting up new computers(transferring data) to reboot issues. he was honest about my needing a new computer when the old one crashed. i have recommended him to others.

My home computer somehow acquired a nasty virus that disabled it completely in a way that was beyond my understanding. I called Ted and made an appointment. He showed up right on time at the appointed hour (very important!) and proceeded in an orderly way to fix the problem. In my book, Ted is a consummate professional. He proved to possess the knowledge, tools, and expertise to get the job done in a no-nonsense fashion, with an elegant attention to detail that was most impressive. Well done! I have no qualms whatsoever in highly recommending his services.

Very well. Ted works quickly through screens that mean nothing to me. Bottom line-it works again, better than it has for a long time.

Ted cleared up the problems to my satisfaction and the computer is running very smoothly now. I appreciated that he explained the issues to me in a way that I can understand them.

AWESOME service each time! I would not use any other computer service!

Ted came when I needed him to come (I have a very complicated schedule) and stayed as long as was needed to fix the problem. He also needed to come back because the anti-virus program decided it wasn't going to work, despite having another year+ on the contract. Ted was thorough, methodical and quite helpful in figuring out what was wrong and what was needed to fix the myriad problems we were experiencing. I appreciated that he didn't charge for travel, and was flexible in scheduling. He was always professional and possesses a very pleasant demeanor.

unknown

Excellent--thorough, helpful, checked multiple areas for problems.

Ted arrived on time. There were two issues; a laptop with Windows 8 (no idea how to use it) and a desktop that I goofed up and lost files. Ted worked on the laptop first, set up the computer with a virus protection program (I provided) and straightened out the programs. I had 2 anti-virus programs and they were fighting each other, causing problems. He knew how to get rid of one and install the one I wanted. He also loaded the printer program. He took a long time, but the computer works great. Ted checked the desktop and I thought I had lost all the files when I reinstalled the startup disc - but Ted found them. He will be returning to fix the desktop and get those files put where they belong. The only negative is he answered two work related calls while working on the laptop, not sure if he charged me for that time in his bill or subtracted that time from his work hours.

This was a very frustrating experience for me. My desktop computer stopped working properly. It would boot up in the safe mode screen and when I tried to boot in the safe mode, it went into a loop. I had my computer serviced by a different repair service in the past and had great success with them but unfortunately they were no longer in the area. So I looked in the Yellow Pages book and saw an ad for this company. I checked Angie's list and saw that he was listed and had one review that showed all A's. So I contacted him. He came promptly as scheduled and began the repair. After about an hour I was starting to feel like he didn't really know what was wrong or how to fix it. He kept running different diagnostics on it and still was having trouble solving the problem. Finally he said that he was going to reload Windows. He had to use my laptop to download some drivers for the desktop. I don't know what would have happened if I didn't have a laptop. Finally after transferring data he was able to get Windows to load and got the computer running. I was frustrated because he had to use my laptop, vacuum cleaner and aircompressor to do his job. After almost 4 hours I was upset and the cost was outragious. I would not recommend this company to anyone.

He's a little pricey, but he always does a good job. He knows his computers.