Splash Custom Pools & Spas Inc.

We contracted with splash custom pools to renovate our 35 year old inground swimming pool. Part of the remodel included pouring a new concrete deck and coping and installing linear drains. The quality of the work was worse than sub par. The drains were not installed at the correct height, the coping has large gaps and holes, and the concrete relief joints were sawn with a dull blade causing many chips and cracks. The concrete look terrible and now needs to be completely removed again and re-poured which will be very labor intensive and costly. The owner, Scott also did not complete the work as scheduled and was not responsive to multiple calls requesting resolution to the poor quality of flatwork. We then heard that his employee that did the concrete work was no longer employed with the company, yet Scott refuses to stand behind his work. Part of the remodel also included all new equipment, pumps, lights, filters, etc,, all of which was never delivered to us. We have been left with a large hole in the ground and an unfinished pool for over 1.5 years. Splash Pools also refuses to provide their insurance information so we have now filed litigation against him personally and Splash Pools. Beware of this company and do not give them any money prior to researching their reputation.