SERVPRO of East / West Brown County

This entire team was excellent. Granted, not something that I wanted to deal with; but since I had no choice, Servpro made the inconvenience much easier and less stressful. They spent many hours over several days doing sewer back-up clean up and were very conscientious, considerate of my home and time and EVEN went above and beyond to let my dog out to the bathroom when needed! Their equipment was in use for right around 7-10 days and they always notified me in advance when they were coming to do an equipment check and basement check. Their clean up was done to a very high quality level and they tried their best to save/sanitize whatever possible; but also following all regulations as to what had to be removed per standards and rules. I hope to not have to use their service again (no offense), but will certainly not hesitate if need be and would definitely HIGHLY RECOMMEND them to anyone looking for this type of service!!

It went good and they were polite and explained step by step what they were doing. Very happy

Terrific service! Serv Pro's estimate was higher than the first one but we were so impressed with their wonderful communication (kept us informed every day of what to expect next), punctuality and professional attitude, that we chose to work with them. We are extremely picky and were so impressed with everyone we worked with at Serv Pro! The ceiling looks terrific and was repaired much more quickly than we expected.