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Prestige Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning

About us

carpet and upholstery cleaning

Business highlights

19 years of trusted experience

Services we offer

3 rooms for 49.95 5 rooms 69.95 3 pieces upholstery 79.95

Services we don't offer

grout cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-16 of 16 reviews

Sarah F.
08/2016
5.0
carpet cleaners
  + -1 more
Perfect- I've used them twice and they're professional, on-time, offer competitive rates, and do an excellent job.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Monica W.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandra L D.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned carpeting living room, 2 bedrooms, 1 small hallway, 1 set of steps, |and 2 recliners

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Marcie P.
06/2014
5.0
carpet cleaners
  + -1 more
We were very pleased. They came and they were very efficient. They were very good. They're friendly, efficient and they did a fine job. I was very satisfied with it. Their price is really fair.
Description of Work: We used Prestige Carpet Cleaning. They moved out the furniture and put it up on a styrofoam by themselves.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thelma B.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean carpet in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Teresa T.
12/2013
1.0
carpet cleaners
  + -1 more
When they arrived I had all the furniture I could move out of the room. They didn't seem to happy that I did ask that they move the couch and loveseat and clean under them. They cleaned the whole area very quickly...when I came upstairs when they were done the carpet was EXTREMELY wet and it ended up taking at least 24 hours for it to dry out. The carpet did not even look like it was cleaned, I didn't even mention that to them they told me it didn't come clean b/c my carpet was too worn out and had to be replaced. Stanely Steemers always gets it looking nice. A week later I recleaned the carpet myself with my steam cleaner it came 90% cleaner than when they cleaned it and it only took 5 hours for it to dry after and that was with me cleaning it and rinsing it. They were respectful other than you could tell they had attitude when they had to move the loveseat and couch. Also, they didn't have to put anything back on the carpet but they didnt' leave anything for me to stick under my new wood furniture to be able to get it out of my kitchen nor did they put blocks under my new sofa and loveseat like stanely steamer does. Lesson learned..you get what you pay for, next time I stick with Stanely steamer. I only have my carpet proffessionaly cleaned once a year the rest I do it myself. I was excited with the reviews of this company and saving a few bucks but boy did I learn my lesson:-( be warned...you get what you pay for!!!
Description of Work: cleaned the carpet in my living room and down my stairwell.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$70

Diane A.
06/2013
5.0
carpet cleaners
  + -1 more
Prestige Carpet Cleaning did a beautiful job and they were very reasonable. They had a beautiful design on my carpet.
Description of Work: I used the carpet cleaning services of Prestige Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Steven M.
01/2013
5.0
carpet cleaners
  + -1 more
Hector was on time and very professional. He thoroughly cleaned the carpets through our entire house including removing stains from our dog. The carpets look great. We will definitely use Prestige Carpet Cleaning again.
Description of Work: Carpet cleaning including pretreating stains and steam cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Barbara J S.
11/2012
5.0
carpet cleaners
  + -1 more
First they came in and helped me move the remaining furniture that was too heavy for me to move. Then they pretreated the stained areas and the high traffic areas. Then they used equipment that connected to their truck with a large hose. The whole process only took about 45 minutes for my living room. Then it was finished! That easy! As I mentioned earlier, it took two days to completely dry but it was well worth the wait. My carpet looks like new!
Description of Work: I would highly reccomend this company for carpet cleaning. They were very professional and prompt. They did a thorough job with pretreating stains and they helped me move the furniture. They were able to get my carpet looking "good as new" and I was very pleased with the results. You need to be prepared for a few days for drying time, but it was worth the wait! I love my new clean carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

Danae S.
10/2012
1.0
carpet cleaners
  + -1 more
As above.
Description of Work: I called this company (based on their other good reviews here!) and scheduled a carpet cleaning. I called them the day before and left a message saying I would have to leave for work before they arrived but my son would let them in. They called me in the morning and informed me that since I didn't leave a check they wouldn't be cleaning my carpet. NO mention of this had been made to me. I offered to pay over the phone with a credit card, but they don't take cards. I offered to pay with Paypal, online, but that was unacceptable as well. They left, my carpets did not get cleaned, and I won't be using them again. This would have been SUCH and easy thing to discuss with me when I made the original appointment. If you do choose to use them, make sure you know exactly what methods of payment they do accept, before they get there.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Jean O.
12/2011
5.0
carpet cleaners
  + -1 more
the
Description of Work: The carpet cleaners arrived early and cleaned w/o moving furniture as requested. They were polite, efficient and thorough. It has been years since the carpet was cleaned and I'm sure that the task was not the easiest. I will call them back in the future and add the furniture moving to the job. I will also use them to clean the furniture, when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Ryan P.
06/2011
4.0
upholstery cleaning
  + -1 more
Our furniture was thoroughly steam cleaned and deodorized. This was the first time we've had our furniture cleaned, which we bought new about 6-7 years ago. The furniture looked great upon completion. Since we have laminate flooring, I was disappointed with the amount of water left around the bases of the furniture after the cleaning. I ended up wiping the floors down after the service man left. Other than this, I was pleased with the service provided.
Description of Work: Upholstery cleaning of 2 couches, chair, and ottoman.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Tim L.
06/2011
5.0
carpet cleaners
  + -1 more
With moving out of our apartment, we needed to have the carpets professionally cleaned. We have two cats, and a previous cat, that made a number of and quot;messesand quot; on the carpeting. We spot cleaned these areas right away, but with spot cleaning stuff doesn't all go away. So we knew that there were some bad places in the carpets. Called Prestige Carpted Cleaning and got and estimate of $49.00 to clean the living room, bedroom and the hallway connecting the two. My only complaint with Prestige was that they did not call a day or two before the service date to confirm. (I scheduled them about a month out from when we needed them). They said that they would be there between 8:30/9 in the morning, and I believe they showed up about 8:45. Within a half hour they were finished with the job and the carpet looked really good. I was happy that they were so quick about it, as I had a funeral to go to that morning at 10, and they were finished and packed up by then. They also gave me good suggestions to get a red stain off of a white painted wall that came from a pillow that was wedged between the wall and sofa to keep the cats out from behind the sofa. Would definitely hire them again. Especially since they also do upholstry cleaning as well at a very reasonably price.
Description of Work: With moving out of our apartment, we needed to have the carpets professionally cleaned. We have two cats, and a previous cat, that made a number of "messes" on the carpeting. We spot cleaned these areas right away, but with spot cleaning stuff doesn't all go away. So we knew that there were some bad places in the carpets. Called Prestige Carpted Cleaning and got and estimate of $49.00 to clean the living room, bedroom and the hallway connecting the two.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$52.2

Vincent K.
05/2011
4.0
carpet cleaners
  + -1 more
OK
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Stacey R.
04/2011
5.0
carpet cleaners
  + -1 more
All rooms turned out great! Would use them again!
Description of Work: We used this company for a whole home cleaning. It included 3 bedrooms, living, dining, hallway, and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Kirstina L.
08/2010
5.0
carpet cleaners
  + -1 more
Hector is the guy that was there to clean my carpets... He was absolutely wonderful. My landlord had made us turn in our keys 4 days early so I didn't have a way to get into the building without somebody letting us in. Hector patiently waited with me for 20 minutes before we were finally able to get into the building. He started cleaning right away, and if he was able to get those carpets cleaned, he must have some high power cleaning supplies! The carpets turned out like new! I wish that I had gotten them cleaned when we had moved in (although then I would have found out from the beginning that there was blood residue on the carpets in my bedroom :( .) I just moved in with my boyfriend, and we plan on using Prestige Carpet Services to come and clean his living room which has a few stains! Absolutely wonderful. The lowest price in town and the best carpet cleaning I've ever seen!
Description of Work: I had every room in the apartment I was moving out of cleaned, as part of the lease agreement. The apartment was so dirty from the day we moved in that walking on the carpet would turn my feet black on the bottom, but we didn't want to spend the money to have the carpets cleaned twice, especially when my roommate and I were both busy with two jobs and school and weren't home much anyways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

    Contact information

    569 rothe st 12, Green Bay, WI 54302

    prestigecarpetservices.net

    Service hours

    Sunday:
    8:00 AM - 10:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    8:00 AM - 10:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning

    FAQ

    Prestige Carpet Cleaning is currently rated 4.6 overall out of 5.

    Sunday: 8:00 AM - 10:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 8:00 AM - 10:00 PM

    Prestige Carpet Cleaning accepts the following forms of payment: Check
    Yes, Prestige Carpet Cleaning offers free project estimates.
    No, Prestige Carpet Cleaning does not offer eco-friendly accreditations.
    No, Prestige Carpet Cleaning does not offer a senior discount.
    No, Prestige Carpet Cleaning does not offer emergency services.
    No, Prestige Carpet Cleaning does not offer warranties.
    Prestige Carpet Cleaning offers the following services: 3 rooms for 49.95 5 rooms 69.95 3 pieces upholstery 79.95
    grout cleaning

    Contact information

    569 rothe st 12, Green Bay, WI 54302

    prestigecarpetservices.net

    Service hours

    Sunday:
    8:00 AM - 10:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    8:00 AM - 10:00 PM