They didn't completed the job and charged me extra. It was $89 but they charged me $189. The next day they send someone and only did a few things.
Description of Work: Housecleaning.
Rating Category
Rating out of 5
$189
Saundra C.
05/2013
3.0
house cleaning
+ -1 more
The service is reliable and notifies us as to when they are coming a day ahead. The cleaning is acceptable but occasionally something is missed. The ladies are courteous and friendly.
Description of Work: We hired a cleaning service every other week for general cleaning. Our house is large and difficult to keep up while working my job.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
JOANA C.
04/2012
3.0
house cleaning
+ -1 more
The first cleaning was really good, and after that it was fine, but I noticed that the wood blinds were not dusted. It wasn't anything that I was going to complain about as I knew at the time that this would be short lived. I guess it was mediocre. My bathrooms were clean which was fine; it was two bathrooms that I didn't have to clean, vacuuming and wiping down. More of the deep cleaning it sounded like they were doing wasn't getting done. I thought that the price was fairly good. They were very responsive. I guess I would use them again in the future; for $80 every three week, it was an okay job. I guess that I should have pointed out that the blinds were not done, but at that point I knew I would be going back to work at the end of the year.
Description of Work: We used Merry Maids for housecleaning. We used them for three months when I went back to work. We had them come every three weeks.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$80
Response from Merry Maids of Green Bay
I'm happy you chose Merry Maids and overall you were happy with your monthly cleaning. To address your concern about the blinds, we only clean them as special projects..like..window cleaning and oven cleaning and wall washing, and they are at an additional cost. I am sure this was an oversight on my part and am sorry I didn't convey that correctly.But, again..am happy you would use Merry Maids again in the future and look forward to hearing from you soon. Thank You for your response and Have A Great Day !
Dolores J. C.
07/2010
4.0
house cleaning
+ -1 more
Three girls came with their own cleaning supplies, tools, and vacuums..They dusted furniture, vacuumed carpets and cleaned the four tiled floors. They dusted the high log beams(this is a log home), all window sills, baseboards, and vacuumed vents, but they did not clean windows. I don't think I asked for that either time so I don't know if they would do that. The windows and screens need cleaning now. I was satisfied with the job done the second time, also. I was able to clean my home in between times before and had some help, but now I can't and I have no help so will need cleaning on a regular basis as I can hardly do anything at all due to medical reasons. I know how I clean and I was good at it as I used to do it for a short time as a living as a live-in before I got a regular job. So, I want someone who is good at what they do and they are thorough. I would know. I am considering calling them again, but I don't know how good they would be now. I would need to call them and find out what they do, cost, try them and see what happens . I am still in their system, at least I was the last time I called about two years ago. A friend has recommended someone else. I haven't made a decision, yet, but will need to do so soon.
Description of Work: Merry Maids cleaned my home all over after my home was built and prior to my moving in. Nothing was in the house. I think I spent about $70.+. They cleaned it again after I had surgery in 2000. The house was completely furnished by then. I was charged about $130.+ because they considered this a first time cleaning so long after their first initial time and they thought it would take longer. It didn't because the house was mostly dusty and not dirty. There was no adjustment on the cost. I was satisfied with the job. I tried to get them a third time, but it was holiday time and they were booked up. They said if they got a cancellation they would put me in, but that didn't happen.
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Service Categories
House Cleaning
FAQ
Merry Maids of Green Bay is currently rated 2.8 overall out of 5.
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Merry Maids of Green Bay accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Merry Maids of Green Bay offers free project estimates.
No, Merry Maids of Green Bay does not offer eco-friendly accreditations.
No, Merry Maids of Green Bay does not offer a senior discount.
No, Merry Maids of Green Bay does not offer emergency services.
Yes, Merry Maids of Green Bay offers warranties.
Merry Maids of Green Bay offers the following services: HOUSECLEANING.