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AAA Professional Pressure Washing & Roof Cleaning

Window Cleaning, Pressure Washing, Roof Cleaning,

About us

Hello, and welcome to AAA Professional Pressure Washing & Roof Cleaning, my name is Tom Ward, and I am the owner and sole proprietor of this small business. I have been in business in the Green Bay/Appleton area since 1996 and have a thriving business here with many repeat and satisfied customers. I would like to count you among those I presently service. I am a small business owner in our community so unlike some of the larger companies in our area, I am the person who will be at your home to give you a free estimate, and I would be the person who would do all the work for you. I have not, and will never have employees, simply because it's been my experience that they do not always have neither my companies, or the customers best interest at heart. I have a very good track record of showing up on time, being dependable, fair priced, friendly to my customers, and doing good work for them. Many of my customers have been with me for many years. I am a proud member of the Better Business Bureau. I am insured and bonded for all services that I provide. I specialize in residential pressure washing and roof restoration. If you are looking to have black streaking removed from your roof, know that do not pressure wash roofs, I soft wash them. This is basically spraying an oxygen rich solution onto the streaked area, then letting that sit for about 20 minutes. At that point the solution has killed a lot of the algae and fungi that is feeding on the limestone that is in the shingles of your roof. Lastly, I apply a hot water soft wash or rinse to remove all solution on roof, and your shingles are clean again as if new for a long time. No granular loss to your shingles when you clean a roof properly as I do. Many years of experience is vital to do this safely, and clean without granular loss. The hot water rinse is vital in order to kill any living algae or fungi that survived the solution applied earlier. If you are in need of pressure washing or roof cleaning, know that I can help you with either service as I have over 17 years of experience, and also have the best equipment possible. I am sure I can make you one of my many satisfied customers. Repeat customers are my goal and you can be sure I will do a great job pressure washing or roof cleaning your home. I enjoy my work as each home has its own unique qualities and challenges that keeps my job interesting. I hope to hear from you soon and give you a free estimate on your homes pressure washing and/or roof cleaning needs. Sincerely, Tom Ward at AAA Professional Pressure Washing & roof cleaning. Thank you very much in your interest in my small business.

Business highlights

29 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Pressure Washing Vinyl Siding. Roof Restoration. Deck Cleaning. Window Cleaning. Spider Spraying. Gutter Cleaning.

Services we don't offer

I will try and accommodate all customers requests.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.718 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
11%
3
0%
2
6%
1
11%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.7
Showing 1-18 of 18 reviews

Bob B.
10/2017
4.0
gutter cleaning, pressure washing, roof cleaning
  + 1 more
Roof looks good from the ground, siding looks better but not really clean, some siding between roofs missed. Brush cleaning is better. Checked gutter in front, was not really clean, still had a layer of roof granules and dirt in it.
Description of Work: Half of roof cleaned (back), three fourths house power washed (brick front) and gutters cleaned.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,750

Richard S.
09/2016
1.0
window cleaning, pressure washing
  + 0 more
I never got a response after I left this place a detailed message specifying the type of work I was requesting. I did read customer feedback and at least one other 'potential' client also did not hear back from this place. Their voice mail message indicated they were closed due to some family issue but listed a return date which happened to be the exact date when I left my detailed message requesting service. Assuming they had a back-log of messages and work, I didn't expect a prompt reply. Instead, I receive no reply.
Description of Work: Window washing, pressure washing of siding on house.

Rating CategoryRating out of 5
responsiveness
1.0


Response from AAA Professional Pressure Washing & Roof Cleaning
Hi [Member Name Removed], Hi apologize for not getting back to you. I had a family emergency (father passed away) that kept me from responding as I normally would have. My voice-mail indicated I'd be returning to work on a specific date. However, I needed a bit more time to adjust to a life without my father (We were very close). I know you indicated you would not consider hiring me again. If you'd ever change your mind, please contact me and I'd be glad to give you some pricing for whatever you want cleaned. All pricing would be at cost. I started my business in 1997. In that time, one of my main focus points has been that each customer recieves a quick response. I failed to do that with you. I went through a hard time, but I should have contacted you upon my return. I hope you understand why that happened a little better. I bid and do all work for AAA PROFESSIONAL PRESSURE WASHING & PRO ROOF CLEANING (PROROOFCLEANING.COM). I found employing workers was detrimental to my businesses. Employee's don't have the commitment for excellence like I do. Every customer must be treated professionally, and each customer must be extremely happy with the results of work done. I have found that employee's can't and won't commit to the standards I require. I now keep my businesses small (just myself). That way each customer will receive the best work possible. Thank you for reading my response. I hope to hear from you, but if not, good luck to you. P.S. I never utilize bleach as a cleaning agent. Chlorine bleach is a toxic chemical. It should never be used for residential cleaning. It's a short cut. These businesses can do work much faster, and bring in more money. I use only eco-friendly and biodegradable solutions. It's more time consuming, but every job is done responsably and safely. Bleach kills things around residential homes such as landscaping, plants, even the grass. I will never use it. It's irresponsible and dangerous. Thanks again for your time. Best regards, Tom at AAA PROFESSIONAL

Cal L.
03/2016
5.0
pressure washing, roof cleaning
  + 0 more
Tom was very professional and thorough in explaining the process for removal dirt and moss buildup on the roof of my cottage property. Tom stressed that his mild process of cleaning ensured that there would be no damage to the roof from the cleaning process. Tom was prompt and punctual in scheduling and completing this work. The appearance of the roof of my cottage after Tom's work was dramatic. The roof essentially looked brand new. I was very pleased with the work of this company and would strongly recommend Tom to others for this type of project.
Description of Work: Power washed and sealed the roof of cottage property in Sturgeon Bay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from AAA Professional Pressure Washing & Roof Cleaning
I am fully aware that it is my customers that allow me to be self employed. Thank you for being one of them. (A little info for the readers of my reviews.) At Pro roof cleaning, I do not hire employees. It has been my experience that customers would much rather have the person that bid the job, do the job. Roof Cleaning professionally takes many years to learn. Every roof has it's own unique challenges. Some of the bigger companies hire people off the street during the busier months. These people do not have the experience to properly and safely Clean a roof. There are companies out there(Pioneer soft wash, window genie...... that use a solution that is in the 70% bleach range. Bleach is toxic. It can dry out the shingles over time, then they curl and you will need to replace. Always ask what solution will be used. Bleach being used for residential cleaning is also illegal. At Pro roof cleaning, only eco-friendly and biodegradable solutions are used. Your roof will be cleaned safely and thoroughly. A blocker will be applied after the cleaning phase is done. This ensures that your roof will stay clean for a minimum of 7 years. I guarantee all of my work. Call me at your convenience at (920) 412-0032. I started roof cleaning (PROROOFCLEANING.COM) in Green bay in 1997. There were no other companies that did this type of work. I was the first roof cleaner in this area. Here we are 26 years later, and my business is still very successful. To my customers, thank you again for your business. I am so grateful to all of you. God bless.

dan M.
10/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: Cleaned gutters. But

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jacqueline F.
08/2015
2.0
window cleaning
  + -1 more
unknown
Description of Work: Contacted and was promised a quote over the telephone. Never got back to me with the quote, verbally or in writing.
Rating CategoryRating out of 5

Response from AAA Professional Pressure Washing & Roof Cleaning
To whom it may concern, I do little window cleaning during summer months, as I do not hire out, and am already overwhelmed with jobs that are in the category of roof cleaning, and pressure washing. I do not want to hire employees because I believe the quality of work will suffer. I like the challenges, and the amazing changes I can provide to a home owners residence with roof cleaning and pressure washing services, as compared to the formalities of just cleaning someones windows. There are so many window cleaning companies in the Green Bay area, and only 3-4 pressure washing companies, I try to focus on that area of my business, along with roof cleaning duribg summer months. I am happy to help customers with window cleaning needs much more in early spring, or latter fall months. I always tell customers these facts when they call, but not sure what happened in this situation. Some customers get a little angered, and feel put off if you tell them you are not doing window cleaning services until such and such a date. I am sorry this customer felt the need to write a review such as this, however, if you look at the totality of my reviews, hopefully you will get a better understanding of the professionalism and effort I put forth into every job I take on. Thank you so much for reading my response, and hope to count you among the thousands of satisfied customers I have worked for since 1997. Best regards, Tom at AAA Professional, and Pro roof cleaning [hyperlink] (920) 412-7751

Jeff S.
04/2015
5.0
pressure washing
  + -1 more
Tom Ward, company owner, responded within a day to my request to clean driveway. Did a thorough job that made my driveway look new; also took it on himself to power wash sidewalk.
Description of Work: Power washed driveway to remove oil stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rod D.
03/2015
4.0
house cleaning, window cleaning
  + 0 more
unknown
Description of Work: Power wash roof and house siding.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Debra L.
10/2014
5.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
He did a great job! It was a huge undertaking for a one day project and it took longer than planned but he stood by his estimate. He arrived on time and kept at it until everything was done. Everything turned out great - especially the decking! All the high windows were a challenge but they turned out great. I will definitely call him again.
Description of Work: Pressure washed all siding on a large house (3 stories high in back) and the composite decking with stairs, cleaned gutters, washed all windows on all levels and carefully sprayed for spiders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Sherry L.
08/2014
5.0
gutter cleaning, window cleaning
  + 0 more
Did an excellent job, quick and professional.
Description of Work: Clean the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$375

Scott L.
08/2014
1.0
window cleaning
  + -1 more
I initiated contact with AAA on June 30th asking for a quote. As of today I still do not have one. I have emailed numerous times with responses of I will get you one by X date and that date comes and goes. It should not take this long and this much effort to receive a quote for services. Very unprofessional and very displeased.
Description of Work: Nothing could not even get a quote.

Rating CategoryRating out of 5
responsiveness
1.0


Katherine G.
05/2014
5.0
window cleaning
  + -1 more
I will use AAA Professional again. Tom Ward is the owner and sole employee with years of experience. He is efficient (took 2 hrs. 40 min. to do all windows inside and out) and thorough. He also called the day before to confirm the date and time of service. Showed up right on time and got to work. His prices were very competitive. I got his name from Angie's List and agree with the other reviews - "A" company. I will call him again next year!
Description of Work: Washed all windows inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Luann C.
12/2013
5.0
gutter cleaning, pressure washing, roof cleaning
  + 1 more
Tom did a great job cleaning the gutters without making a mess. He Steamed the fungus and mold from the roof and showed me pictures of other spots on the roof that needed attention. He then cleaned those spots right away. He powerwashed the eaves and the side of the house that had some mold. |Tom does an excellent job. He is speedy, efficient and professional. I will be hiring him back next summer to do other work for me.
Description of Work: I used AAA PROFESSIONAL PRESSURE WASHING AND ROOF CLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from AAA Professional Pressure Washing & Roof Cleaning
Thankyou Luann for your business, and I look forward to hearing from you again in 2014. I try to do the best work possible for all my customers. I fully realize it is customers like you that allow me to be self employed. Best regards, Tom Ward at AAA Professional.

Wendy S.
09/2013
5.0
gutter cleaning, pressure washing, roof cleaning, window cleaning
  + 2 more
Very prompt to initial inquiry. Owner does all the work. Accurate estimates. Called to verify appointment date. Also called when we had to reschedule due to inclement weather.
Description of Work: Pressure washed entire vinyl siding of house; cleaned parts of roof with mold; flushed gutters; cleaned glass sunroom roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$760

Phil K.
09/2013
5.0
window cleaning
  + -1 more
The owner was the washer. He was very punctual and worked the job within a day after we contacted him. His work was very good and we would definitely use him again.
Description of Work: Washed all windows on the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Terry O.
08/2013
5.0
pressure washing, roof cleaning
  + 0 more
I think they did a great job. They got rid of all the coloration on my roof and then they were done.
Description of Work: I used AAA Professional Pressure Washing & Roof Cleaning for pressure washing and roof cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Dan B.
06/2013
5.0
pressure washing, window cleaning
  + 0 more
This was only the 2nd time in 14 years that we've had the house powerwashed so you can imagine that it was long overdue. Tom was very responsive in getting back to me to come look at the house and give an estimate. Actually getting him here to do the work took longer than I would have liked, but when he finally did give me a date he was there as promised. I think he's pretty well booked up, but if you can afford to wait it's worth it. The house looks fantastic! He did a great job. There was quite a bit of mold on the siding on the north side of the house and he got all of that off. Plus he did some extra items, such as cleaning some mold off our back stairs, at no charge. Unfortunately, we had a small snafu with the invoice, but when I called to discuss it with him he was very accomodating and more than fair in working with me to reach a compromise. I would highly recommend him. We'll definitely go with AAA again.
Description of Work: Powerwash house and clean outside windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$380

Angela S.
02/2013
5.0
house cleaning, pressure washing, window cleaning
  + 1 more
Excellent job, as before
Description of Work: I had used this service last year for power washing and window cleaning at my home. Too cold in the year to power wash, but Tom did an excellent job on the windows inside and out. Also had him do my Dad's windows which were storm and had not been cleaned in years. He devoted an entire day in order to do the job right. Will rebook him this coming spring. Owner does all work himself..excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Angela S.
11/2011
5.0
pressure washing, roof cleaning, window cleaning
  + 1 more
Tom was prompt, professional, and did an excellent job. I can see why he has so many repeat customers. I will schedule him again this spring for the same jobs. He also is the sole owner of his business and does ALL of the work himself!
Description of Work: Cost was the total for both jobs. Windows $90.00 and pressure washing a little over $200.00 depending on the size of the house and pitch of roof, etc. Believe me, it was well worth the price! Work was done by the owner. Pressure wash was amazing how much better the house looked. Another neighbor say the work being done and scheduled an appointment also. Windows were washed inside and out and have been noticed by many people as to how nice and streak free/clean that they are. Each job was done on separate days per my request.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    3103 Lepak Ln, Green Bay, WI 54313

    www.aaaprofessionalpressurewashing.com

    Service hours

    Monday:
    6:00 AM - 7:00 PM
    Tuesday:
    6:00 AM - 7:00 PM
    Wednesday:
    6:00 AM - 7:00 PM
    Thursday:
    6:00 AM - 7:00 PM
    Friday:
    6:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Window Cleaning,
    Pressure Washing,
    Roof Cleaning,
    Gutter Cleaning,
    House Cleaning

    FAQ

    AAA Professional Pressure Washing & Roof Cleaning is currently rated 4.7 overall out of 5.

    Monday: 6:00 AM - 7:00 PM

    Tuesday: 6:00 AM - 7:00 PM

    Wednesday: 6:00 AM - 7:00 PM

    Thursday: 6:00 AM - 7:00 PM

    Friday: 6:00 AM - 6:00 PM

    Saturday: 8:00 AM - 4:00 PM

    AAA Professional Pressure Washing & Roof Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, AAA Professional Pressure Washing & Roof Cleaning offers free project estimates.
    No, AAA Professional Pressure Washing & Roof Cleaning does not offer eco-friendly accreditations.
    No, AAA Professional Pressure Washing & Roof Cleaning does not offer a senior discount.
    Yes, AAA Professional Pressure Washing & Roof Cleaning offers emergency services.
    No, AAA Professional Pressure Washing & Roof Cleaning does not offer warranties.
    AAA Professional Pressure Washing & Roof Cleaning offers the following services: Pressure Washing Vinyl Siding. Roof Restoration. Deck Cleaning. Window Cleaning. Spider Spraying. Gutter Cleaning.
    I will try and accommodate all customers requests.

    Contact information

    3103 Lepak Ln, Green Bay, WI 54313

    www.aaaprofessionalpressurewashing.com

    Service hours

    Monday:
    6:00 AM - 7:00 PM
    Tuesday:
    6:00 AM - 7:00 PM
    Wednesday:
    6:00 AM - 7:00 PM
    Thursday:
    6:00 AM - 7:00 PM
    Friday:
    6:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM