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P&R Carpet and Furniture Cleaning

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

We are a locally owned and operated business located on Wisconsin Ave in Grafton. We have been in business for over 15 years now!! Our technicians are all thoroughly trained and we ensure sincere professionalism to each and every customer! Please call us for any of our many services we provide!!

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

TRULY LOCAL Carpet & furniture cleaning, FREE express drying, Spot removal, Pet stain and odor removal, emergency flood cleanup and restoration, emergency fire cleanup and restoration, stripping/waxing tile floors, bio-hazard cleanup, janitorial cleaning, auto detailing. **We will assist you in all insurance claims if needed**

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.721 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
5%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-21 of 21 reviews

Michael D.
06/2019
5.0
carpet cleaners
  + -1 more
Matt and Damion were terrific! There was a miscommunication about our service, but P&R contacted Matt, and he helped resolve our issue. I am so thankful! We had just moved in, and the previous owners were supposed to have cleaned the carpets before we moved. Not only had they not cleaned the carpets, but they had used furniture to cover pet urine stains during our viewings of the house! Now we have nice clean carpets, and I feel much more comfortable having kids and pets in the house. Thank you P&R, and particularly thank you Matt!!!!
Description of Work: Had carpets cleaned and scotch guarded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$518.97

Elizabeth P.
09/2017
5.0
Very fast to come same day to do the work. I was very pleased.
Description of Work: Had a sewage backup in basement. They had to remove carpeting and floor underneath.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Michael K.
09/2016
5.0
carpet cleaners
  + -1 more
Awesome job, great guys, son/father team. Carpet never cleaner.
Description of Work: Rec room, 2 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Logan K.
08/2016
5.0
carpet cleaners
  + -1 more
My fiancé and I just moved into a new house and the carpet in one bedroom and the living room was horrible. The white carpet was almost brown. We were planning on replacing the carpet but thought we would at least try to clean it first and make it last a little longer. It took the two men that came about 1.5 hours and the carpet looks basically new. I couldn't believe the difference. I really wish I would have taken before and after pictures to show. I plan to use them in the future for any carpet issues and would highly recommend them to anyone.
Description of Work: Cleaned my carpet in 2 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael D.
07/2016
5.0
carpet cleaners
  + -1 more
Joe, Jes, and the entire staff are a pure pleasure to deal with and if that was all there was, it would be enough. But the quality of their work is outstanding. They use high quality products and and apply them with a high level of craftsmanship. They detailed our SUV, 4 door sedan and a sports coupe. The coupe is black and had many swirl marks in the paint. Vadim work his magic and it now looks better than the day it came off the showroom floor. I have been taking my cars to P&R for years and will continue to do so. They are prompt, responsive, keep you informed and keep their commitments. Nobody does it better!
Description of Work: Auto Detailing, interior and exterior for 3 automobiles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Colleen A.
04/2016
5.0
carpet cleaners
  + -1 more
P&R Carpet Cleaners were fantastic. Joe and Brad did an excellent job. Very professional and my carpets look great. I would definitely call them again. Happy Birthday to Joe, who was celebrating his special day cleaning carpets and telling jokes. Had fun chatting with him. Thank you for the great service.
Description of Work: Cleaned Area Rug and Family Room Carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jacqueline M.
02/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: I would highly recommend P&R Carpet and Furniture cleaning. They did a thorough and professional job. They had our home looking terrific before the holidays.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renita O.
12/2015
3.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Clean furniture & area rug.. |Items need to be cleaned again

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$120

Response from P&R Carpet and Furniture Cleaning
[Member Name Removed] I searched our data base (since you are out of our coverage area for carpet cleaning) and can not find any information. After every job we do a courtesy call to make sure satisfaction is complete. Here is our office number (262-375-9623). Please give us a call to make sure we did do the cleaning! If we did do the cleaning we will come back to your residents and re-clean the areas for FREE. If you are still not satisfied we will refund 100% of your money.

John R.
10/2015
5.0
carpet cleaners, house cleaning
  + 0 more
I would recommend this company to anyone. They were very particular in cleaning the carpets, on time and explained everything that was being done.
Description of Work: Cleaned two bedrooms, living room and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Eileen P.
09/2015
5.0
carpet cleaners
  + -1 more
They were great! I had blood on the carpet from someone taking a bad fall down the stairs and they came back until it all came out.
Description of Work: Cleaned my carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Stacy D.
08/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
The first time I hired P&R it was because the cleaning crew I hired for an after construction cleanup didn't show. Joe was there in 45 minutes and had a full crew work through the night to get us ready for move in. They go beyond clean and I challenge you to do a white glove test when they are done!
Description of Work: This is the second time I've used P&R. It was for commercial cleaning after construction. I have since hired them to clean 2 commercial buildings (57,000 & 36,000 sq.ft) on a daily basis. Everyone loves them! Their attention to detail is spectacular. Their tile and carpet cleaning is nothing short of amazing as is their window cleaning. I wouldn't hesitate for a moment to recommend them for any job. The owner Joe takes pride in everything his company does.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from P&R Carpet and Furniture Cleaning
{Member name removed} - Thank you for allowing us to be your #1 go to for all your cleaning needs! It's our pleasure to be a part of your team!!!

Janice L.
06/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were very prompt and very professional as well as courteous and friendly. Worked steadily and carpeting and furniture look brand new! I would definitely recommend them to anyone needing carpets/furniture cleaning. will call them back in the future.
Description of Work: Living Rm carpet and 15 stairs couch, loveseat and chair cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Steve P.
05/2015
5.0
carpet cleaners
  + -1 more
Sump pump failed and water overflowed into the carpeted areas of our finished lower level. Joe and his crew arrived late in the day to assess the damage and to check for areas along the drywall for dampness which can lead to mold problems. They first tried sucking the water out of the carpet but nothing came through the padding since we had pet padding underneath (which has a layer of plastic film along the top of the padding for pet spills). Joe explained the problem and gave us our options. They did a great job of calming my wife down, relieving all our concerns, and explaining the clean-up process in detail. All the padding needed to be removed, along with the wood baseboards around the perimeter (popler wood painted white). They set-up a large dehumidifier and several floor dryers throughout. All machines ran for the next week. They stopped by a few time to check how everything was drying and to answer any questions. And what a relief, we had no mold issues whatsoever. After we got everything repaired and back to normal, they came back to clean the lower level carpets (and even the upstairs which we were pleasantly surprised). Great job and carpets dried quickly. Highly recommend this company. Very pleasant to deal with. Hard working crew.
Description of Work: flood cleanup & mold assessment, carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,200

Adrienne L.
03/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The service provider arrived on time and did an outstanding job. This is the 2nd time we have used P&R Cleaning and we will do so again!
Description of Work: Cleaned carpet and sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Response from P&R Carpet and Furniture Cleaning
Thank you so much! We really appreciate your business!!

Conrad M.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned sofa, four chairs and ottoman

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Robert P.
08/2014
5.0
carpet cleaners, house cleaning
  + 0 more
We purchased a two year old house that had very dirty carpets, especially in the living room. While the house was completely empty I had P&R come out and clean the carpet. They did an excellent job. Very personable and truly interested in making sure the customer is completely satisfied. Also run fans to dry the carpet. I have had several carpets cleaned over the years and this was by far the best experience I have had. I would highly recommend them to anyone.
Description of Work: Cleaned carpets in entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jerry S.
02/2014
5.0
carpet cleaners
  + -1 more
Overall we felt that when they were done the carpet was cleaner than the previous two companies we had used.
Description of Work: Three rooms of carpeting were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Julie B.
08/2013
5.0
carpet cleaners
  + -1 more
We bought a house that had been empty for awhile. The previous residents were renters, so the carpets were rather dirty. The guys showed up on time & were very efficient. The carpets looked great! There was some darkness in one bedroom around the edge of the carpeting, so I don't think they use anything to get into the corners or edges. But we can easily clean that with some vinegar & water! Carpeting didn't feel sticky or rough afterwards & it dried rather quickly with the windows open. The price was very reasonable. I love to support local business, so we are using them again to clean our carpets after we move out of our apartment!
Description of Work: Cleaned carpeting in 4 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ellyn B.
06/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Joe and his dad, Joe Sr. arrived a bit late due to a problem at their shop, but once they got here they were extremely professional and thorough. After walking through the house to check on all that needed to be done including the "trouble spots and stains", they got right to it and did an excellent job. I would definitely use their service in the future.
Description of Work: Cleaned carpeting and area rugs in five rooms, hallways and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$180

Dave B.
10/2012
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
P&R arrived on time and the owner Joe and his partner, Steve, did all of the work themselves. They did a very thorough cleaning job - we had some tough stains in the basement and the carpet looked like new when they were finished. They were quick and efficient, personable and professional with the proper professional equipment. I thought the price was very fair and was in line with the estimate. I like supporting local businesses and having the owner of the business on the job himself impressed me. The office also followed up with a phone call the following week to confirm everything had been done to my satisfaction. I would highly recommend them and I will definitely use them again.
Description of Work: Cleaned basement, bedroom, 2 stairways and hallway carpeting plus cleaned a couple of chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

JAMES H.
07/2002
1.0
carpet cleaners
  + -1 more
I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE!
Description of Work: EXTREMELY UNRELIABLE AND UNPROFESSIONAL

Rating CategoryRating out of 5
quality
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    1570 Wisconsin Ave, Grafton, WI 53024

    prcarpetcleaning.net

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Floor Cleaning and Waxing,
    House Cleaning,
    Oriental Rug Cleaning,
    Mold Testing & Remediation,
    Water & Smoke Damage,
    Auto Detailing

    FAQ

    P&R Carpet and Furniture Cleaning is currently rated 4.7 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    P&R Carpet and Furniture Cleaning accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, P&R Carpet and Furniture Cleaning offers free project estimates.
    Yes, P&R Carpet and Furniture Cleaning offers eco-friendly accreditations.
    No, P&R Carpet and Furniture Cleaning does not offer a senior discount.
    Yes, P&R Carpet and Furniture Cleaning offers emergency services.
    No, P&R Carpet and Furniture Cleaning does not offer warranties.
    P&R Carpet and Furniture Cleaning offers the following services: TRULY LOCAL Carpet & furniture cleaning, FREE express drying, Spot removal, Pet stain and odor removal, emergency flood cleanup and restoration, emergency fire cleanup and restoration, stripping/waxing tile floors, bio-hazard cleanup, janitorial cleaning, auto detailing. **We will assist you in all insurance claims if needed**

    Contact information

    1570 Wisconsin Ave, Grafton, WI 53024

    prcarpetcleaning.net

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM