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30 years of trusted experience
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Amenities
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Photos of past projects
Reviews
4.86 Reviews
Showing 1-6 of 6 reviews
Pat H.
05/2017
appliance repair, computer repair
+ 0 moreI felt rushed and not very personable
Description of Work: Helped with computer issues
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Philip B.
06/2016
appliance repair
+ -1 more.
Description of Work: R&R glass cook top for Samsung electric range. Great job in securing part and installing the cook top.
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Yes, I recommend this pro
$700
Peter M.
08/2015
appliance repair, tv sales
+ 0 moreunknown
Description of Work: We had a problem with our Samsung refrigerator. Geek squad was the first appliance repair service I called who would work on a Samsung. I think it has something to do with authorized service or ordering parts or both. The GS tech diagnosed the issue within seconds. The problem came with getting the parts and scheduling the return visit to install. That dragged on for a month. During that time our refrigerator wasn't useless, just not operating properly. But, to GS's credit, they understood that this took longer than it should have and discounted the final bill (labor, not parts).
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Yes, I recommend this pro
$200
tracy S.
08/2015
tv sales
+ -1 moreEven though the washer was toast he did provide a great service. Seems like any price estimate to fix a washer is above the cost of a new one now a days. He explained the basket was out of true and showed us on the machine. He answered all our questions and then provide a voucher should we want to purchase a new one from Best Buy. He said he could fix it but when he quoted the price it was about the same as a new machine. A new machine with an extended warranty. In the future though I've learned it's not worth the service call because the cost of fixing a machine is too much now.
Description of Work: Problem solve a loud knocking front loading washer.
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Yes, I recommend this pro
$75
Susan G.
11/2012
appliance repair, appliance sales, tv sales
+ 1 moreThey didn't charge us anything. They were originally scheduled to come out on Friday and we told them we couldn't do it on Friday so they came out on a Sunday. The fellow spent about two hours hooking everything up and also hooked up a couple of other TVs. He showed us how to use everything and programmed all the remotes. He did just a super job on everything.
Description of Work: We use the Best Buy in Grafton. We had bought a big screen, flat panel TV and the blueray and new receiver and I needed help in hooking everything up. The geek squad came out in July.
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Yes, I recommend this pro
Cathy T.
05/2012
appliance repair, computer repair
+ 0 moreWe have a contract with them for this service and I will use them again in the future.
Description of Work: I used Best Buy - Grafton to use the Geek Squad when necessary. On my last visit they replaced a graphic card in one of our computers.
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Yes, I recommend this pro
$250
Contact information
1070 N Port Washington Rd, Grafton, WI 53024
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
TV Sales,
Computer Repair,
Appliance Sales and Installation,
Phone Sales,
Computer Sales,
TV Repair,
Stereo and Home Theater Systems,
Camera Repair,
Auto Radio Service
FAQ
Geek Squad - Best Buy is currently rated 4.8 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.
Contact information
1070 N Port Washington Rd, Grafton, WI 53024
www.geeksquad.com/repair