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DRAGONFLY TILE & STONEWORKS INC

Ceramic Tile, Marble and Granite

About us

NO SUBS. COST IS DETERMINED BY THE JOB. ASK FOR DETAILS ON TRAVEL CHARGES & SERVICE FEES.

Business highlights

22 years of trusted experience

Services we offer

DESIGN AND INSTALLATION OF RESIDENTIAL TILE AND STONE; CUSTOM TILE & STONE MEDALLIONS.

Services we don't offer

REPAIR SERVICES FOR TILE/STONE INSTALLED BY OTHERS.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
15%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-13 of 13 reviews

Peg S.
06/2016
4.0
ceramic tile
  + -1 more
unknown
Description of Work: We did not use them as they were much too expensive!

Rating CategoryRating out of 5
value
1.0
professionalism
5.0


Response from DRAGONFLY TILE & STONEWORKS INC
Oh my, we just noticed this poor review as the result of an estimate we provided. We are a reputable, insured, highly experienced tile contractor, one of the few certified by CTEF in the state. Our commitment is to quality installations that will last a lifetime. We make no excuses for the fair prices that we charge our many loyal customers for the high quality craftsmanship and service they receive from us. Advice to home owners today: the very best craftsmen and women, and those with reputable companies will not be the cheapest. You will pay for quality.

WILLIAM O.
12/2013
5.0
ceramic tile
  + -1 more
They showed up on time and were very professional. The workers were friendly and we were very satified with the end result. I would highly recommend using this company.
Description of Work: The came out remodeled our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TIM A.
04/2013
5.0
ceramic tile, marble & granite
  + 0 more
The owner of Dragonfly, Lee, always meets with me to see what I have in mind. And then he and his staff look for the materials that I have in mind. Oftentimes, he will meet me at the actual tile vendor to pick out the materials. He tries to find competitive pricing as well. If the job is more specific, he lays out the tile first for us to see and approve. He is always on time, and I trust him in my home.
Description of Work: We have had four houses now and Dragonfly has done the tilework in all of them. They are involved in every step of the process and are true artists.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TIM A.
02/2011
5.0
ceramic tile, marble & granite
  + 0 more
We remodeled two homes, and built one. Lee and Jane Callawert went with me to pick out tile, price shopped for me, and gave a great deal of input in the right kinds of tile for each job they did. They pay a lot of attention to detail and my jobs came out beautifully. They cost a little more than your average tile person, but it's well worth it.
Description of Work: Dragonfly installed all of the tile in 3 of my homes now. They are professional, helpful, creative and attentive. They go above and beyond to make us happy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100,000

CHESS B.
12/2009
4.0
ceramic tile
  + -1 more
N/A
Description of Work: Very pleasant, but would not do repairs because unwilling to warranty.

Rating CategoryRating out of 5
responsiveness
4.0

Yes, I recommend this pro

Response from DRAGONFLY TILE & STONEWORKS INC
Please note that it is listed on our profile (we do not do repairs). We are dedicated to the client who wants a quality installation and as a small family business, we would not have the time to devote to the small "repair jobs". As a note to consumers, too often "repairs" are needed as the result of multiple issues with the installation. We warranty our work and most reputable tile contractors will not try to "repair" someone else's work when it has failed. Showers are a common (unfortunately) space where tile jobs have failed. There is a LOT to the proper building of a wet space that conforms to industry standards. This is one area where "quick fixes" should be avoided. Sadly, we get requests from homeowners or realtors to do certain "fixes" to tile in an attempt to clean it up for re-sale, often masking a larger problem. Obviously we do not want to be involved in that.

TIM A.
09/2009
5.0
ceramic tile
  + -1 more
Dragonfly Tile and Stoneworks are doing my house right now. They are expensive but worth it. They are a lot more than the average tiles people because they give a lot of artistic inputs. They don’t just install tiles, but also act as consultants.
Description of Work: We use Dragonfly Tile & Stoneworks for tile installation. They have done about four houses for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

L Joan P.
05/2007
5.0
ceramic tile
  + -1 more
Lee came in and measured,and gave me an estimate. I had already chosen the tile I wanted and it was ordered. After the tile arrived, it was installed and the grouting completed. The job was done fast and in a very tidy manner. They even went to the hardware store and got extra long screws that were needed to replace the switch covers. I would call them again for another project.
Description of Work: A simple, straight forward tile backsplash was installed above my counter top and in a kitchen desk area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from DRAGONFLY TILE & STONEWORKS INC
THIS CUSTOMER WAS SO NICE TO WORK FOR. WE'D BE HAPPY TO SERVE HER AGAIN!

JOYCE L.
11/2006
5.0
ceramic tile
  + -1 more
I was very well satisfied. They return phone calls promptly and were able to schedule the work within a couple of weeks that I had first contacted them. They worked around my schedule. Lee, installer, worked very neatly. I am very pleased with the over all project.
Description of Work: They installed the tile I purchased thru another company, for a large back splash on two and a half walls in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,225

Response from DRAGONFLY TILE & STONEWORKS INC
ANOTHER PLEASANT CUSTOMER! WE WERE HONORED TO HELP HER WITH THIS PROJECT.

BELINDA T.
10/2006
5.0
ceramic tile
  + -1 more
I had a very favorable impression of this company. They were too busy to do the work I needed, but Jane took the time to try to figure out if there was any way they could fit me in. When she was unable to do it, she referred me to a competitor who she thought did good work.
Description of Work: I called to see if they could do some tile repair work.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from DRAGONFLY TILE & STONEWORKS INC
WHILE WE WISH WE COULD RESPOND TO EVERY OPPORTUNITY, WE ARE CAREFUL NOT TO "OVER-BOOK" AND THEREFORE NOT MEET OUR CUSTOMER'S EXPECTATIONS. HONESTY AND INTEGRITY ARE PART OF WHO WE ARE AND WE APPRECIATE CUSTOMERS LIKE THIS, WHO UNDERSTAND. WE ARE HAPPY TO REFER, WHEN POSSIBLE BECAUSE WE KNOW HOW IMPORTANT IT IS TO FIND THE HELP YOU NEED, WHEN YOU NEED IT.

08/2006
5.0
marble & granite
  + -1 more
Lee and Jane are wonderful people to work with. Lee is extremely knowledgeable and an artist; they are professional and on time. They strive to keep the customer happy and take a tremendous amount of pride in their work. They assist with picking out time/stone, they met us at quarry, and took time out of extremely busy schedule.
Description of Work: Demolition of two upstairs bathrooms; installing of new flooring, one floor poured; installing of natural stone; marble and subway tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from DRAGONFLY TILE & STONEWORKS INC
THESE ARE DELIGHTFUL PEOPLE TO WORK WITH. WE WERE HONORED TO BE PART OF THEIR PROJECT!

KAY D.
04/2006
5.0
marble & granite
  + -1 more
Not only do I dread calling all sorts of places for a quote, I especially can't stand places that do not return your calls. This was NOT the case with these people at all. Jane took care of all of the details and Lee executed the plan. The outcome was phenomenal. I received all sorts of compliments on my slate tiled hall. After the first day, I even left a key for these people so I didn't have to be home to let them in. That's how much I trusted them. I was out of town for the last couple days of the project, and my pets could not be in the hallway. Dragonfly FED my cats AND cleaned the litter box (when is the last time someone did that?). The price and the time frame were exactly as promised. These people do very well in the detail department and follow through. Being in a business where this is paramount, I really appreciated their efforts and talents.
Description of Work: Slate tile in a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from DRAGONFLY TILE & STONEWORKS INC
I HAD TO ASK AROUND TO FIND OUT WHO THE KITTY LITTER ELF WAS! NOT SURPRISINGLY IT WAS LEE, MY HUSBAND AND PARTNER. AS A TEAM, WE CREATED "SERVICE STANDARDS" AND ONE IS THAT IF A CUSTOMER ASKS US TO DO SOMETHING THAT ISN'T EXACTLY PART OF OUR JOB, OR IF SOME SMALL THING NEEDS TO BE DONE TO PROGRESS THE PROJECT, DO IT IF YOU ARE CAPABLE AND IF IT IS SAFE. WE'VE HAD A FEW UNUSUAL REQUESTS BUT WE THINK IT'S A COMPLIMENT TO BE SO TRUSTED. GUESS WE'LL HAVE TO ADD PET CARE TO OUR LIST! THIS WAS ANOTHER FINE CUSTOMER.

TIM A.
12/2004
5.0
ceramic tile
  + -1 more
LEE AND JANE FROM DRAGONFLY GET IT. THEY CALL YOU BACK, SHOW UP ON TIME AND ARE THE MOST PROFESSIONAL TILE GROUP I HAVE DEALT WITH TO DATE. I AM THANKFUL FOR ANGIE'S LIST SINCE TWO TILE GROUPS HAD COME TO BID AND THEN WOULDN'T RETURN OUR CALL TO FOLLOW-UP. THE ATTENTION TO DETAIL AND THE PLANNING WITH THE OTHER CONTRACTORS WAS SUPERB. I HIGHLY RECOMMEND THIS GROUP FOR ALL YOUR TILING AND PLANNING NEEDS.
Description of Work: DRAGONFLY PERFORMED THE TILE WORK FOR OUR NEW BATHROOM INCLUDING THE SHOWER, WHIRLPOOL DECK, AND VARIOUS SPECIALTY AREAS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from DRAGONFLY TILE & STONEWORKS INC
WHEN THE VISION YOU HAVE FOR YOUR COMPANY IS TO PROVIDE QUALITY AND PERSONAL SERVICE, IT IS HEART-WARMING TO KNOW THAT YOU ARE ACHEIVING IT. IT WAS A TRUE PRIVILEGE TO WORK WITH THESE WONDERFUL PEOPLE.

EMILY W.
10/2004
5.0
ceramic tile
  + -1 more
NOT THE CHEAPEST, BUT GOOD RESULTS FOR THE PRICE. EXCELLENT RESULTS. THEY HAVE AN ARTISTIC SENSIBILITY. CAN HANDLE CREATIVE REQUESTS AND DIFFICULT TASKS.
Description of Work: INSTALLED TILE AROUND FIREPLACE & HEARTH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from DRAGONFLY TILE & STONEWORKS INC
WE LOVED WORKING FOR THIS CUSTOMER AND ARE SO APPRECIATIVE OF THEIR SUPPORT!

    Contact information

    1555 River Bend Rd, Grafton, WI 53024

    http://www.dragonflytile.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Marble and Granite

    FAQ

    DRAGONFLY TILE & STONEWORKS INC is currently rated 5 overall out of 5.
    DRAGONFLY TILE & STONEWORKS INC accepts the following forms of payment: Check
    Yes, DRAGONFLY TILE & STONEWORKS INC offers free project estimates.
    No, DRAGONFLY TILE & STONEWORKS INC does not offer eco-friendly accreditations.
    No, DRAGONFLY TILE & STONEWORKS INC does not offer a senior discount.
    No, DRAGONFLY TILE & STONEWORKS INC does not offer emergency services.
    No, DRAGONFLY TILE & STONEWORKS INC does not offer warranties.
    DRAGONFLY TILE & STONEWORKS INC offers the following services: DESIGN AND INSTALLATION OF RESIDENTIAL TILE AND STONE; CUSTOM TILE & STONE MEDALLIONS.
    REPAIR SERVICES FOR TILE/STONE INSTALLED BY OTHERS.

    Contact information

    1555 River Bend Rd, Grafton, WI 53024

    http://www.dragonflytile.com