ThermaTek Heating and Air

KNOW THEY WERE ON TIME AND EFFICIENT. WOULD RECOMMEND THIS COMPANY TO ANYONE!!!!!VERY HAPPY WITH THERE SERVICES.

This was the first time I used Home Advised. I was impressed with the quick response. Prompt, polite & professional. I will use this company again in the future.

I had a very nice technician...he analyzed my heating problem quickly and resolved my issue...Thank you

Prompt response, polite service with explanations of the repair process throughout the repairs. No gouging on the bill either. Positive experience overall.

Came the same day I called Furnace just needed a new ignitor

This contractor was horrible. He quoted the job for $1,100 and I found a reputable company to do the job for $150. I am disappointed you have a company in your network that is so unethical.

Felt he scammed me. Disrespectful and unprofessional, dismissive and condescending.

Great customer service. My furnace went out Saturday night. I used HomeAdvisors to find a repairman. Jeremy called within minutes. He offered to come over that night but I said it could wait until tomorrow. I was wrong. The noise was so loud, there is no way we could have slept plus the temp was expected to be 14 degrees. I called Jeremy back and within an hour, he was at my door. Service was quick and professional. The job was expensive but for me, well worth the price for comfort and piece of mind. I highly recommend Thermatek Heating and Air.

Knowledgeable in explanation of issue needing repair

They didn't have part, then told me it was going to cost $1200. I went to another contractor not with HA he said I only needed a $100 part & that's all I paid to get it doneI was disappointed with their attitude

Technicians were timely and pleasant. Explained problems clearly and explained the options I had with no pressure. Did their work in a short period of time in my estimation. I plan on hiring them again in the future.

Within minutes after my original phone someone called me back which was good since other of my phone calls were never returned They even negotiated their original proposal and showed up an hour before the appointment I am very happy with their service, price and performance

They where prompt and very efficient. He called to set up appointment and he called to let me know that he would be at my home between 15 and 20 minutes. There prices are really reasonable.

Exceptional service - so friendly and professional. Will be calling them again for future hot water heater! :-)

These were the nicest guys - met 3 of them in 2 days. Furnace replaced and so far only good things to say.

Jeremy was able to come out same day, which was great. Very honest, very candid guy, which I think goes a long way. Jeremy isn’t out to just take your money, he wants to make sure he’s providing a solution to whatever problem you may have. Overall, I’m completely satisfied and will bring Jeremy back to maintain my other units.

They were very responsive to my furnace issues during extremely cold weather. We decided to use a different product so needed to use another company.

Professional. Honest. Prompt Response. This was our first experience with them and very happy with services provided. They repalced our frunace efficiently and effectively. I have already hired them for next project in Spring. Highly recommended for HVAC needs!

Late on a very cold Saturday night (under 10F) my furnace suddenly stopped heating. I did what I could to fix it, but couldn't get it to start again. I called ThermaTek and got a call back within 20 minutes. Jim talked me through the situation at great length, telling me what to check to diagnose the problem and helping me understand what I might do to fix the problem myself. He probably spent an hour on the phone and texting with me in this way, to help me solve the problem without the need for a service call. In the end, following his recommendations, the system eventually reset itself. This level of customer service and integrity is all too rare. I will not hesitate to use and to recommend ThermaTek without any reservation.

Jeremy was super helpful throughout the entire process when our old furnace stopped working. He was fast answering our call and installed a brand new in the next day. This was good because of the extreme cold we are facing in Chicago now. Thanks Jeremy!

They did good work but they are very expensive.

Top notch service.

arrived early, which was great. Friendly and professional.