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LOWES

Carpet Sales and Installation, Doors, Hardware & Home Improvement Stores,


Services we offer

HARDWARE & HOME IMPROVEMENT- APPLIANCES. GUTTER & ACCESSORIES. DOORS. WINDOWS. SKYLIGHTS. HOUSE SIDING. LUMBER. MASONRY. INSULATION & ACCESSORIES. MOULDING. PLUMBING. ROOF COATINGS. SHINGLES. SHUTTERS. ELECTRICAL. CHIMNEY CAPS & BRUSHES. LATTICE PLASTIC. DRIVEWAYS SEALERS.

Reviews

4.832 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
3%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 32 reviews

John D.
12/2016
5.0
replacement windows, window treatments
  + 0 more
Terrific! Whatever few concerns we had or questions, they answered thoroughly and promptly and they are up front actually for a big box company.
Description of Work: For our windows, we went through Lowes. All the windows in the house, thermal pane windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betsy G.
08/2016
5.0
air duct cleaning
  + -1 more
Very good. The young man explained what he was doing and cleaned up after himself.
Description of Work: Air Duck cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Ronald R.
07/2016
4.0
home improvement stores
  + -1 more
I think they are expensive. If you can find workers they are wonderful, but tracking them down. They are not always where you can get a hold of them easily. They are responsive when you can find them. Once in a while if they walk by you they will ask you if you need help.
Description of Work: I used Lowes.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0

Yes, I recommend this pro
$20

Tylor M.
01/2015
5.0
gutter repair, replacement windows, doors
  + 1 more
The service was excellent. It was an amazing and easy process. They were very quick and clean. They are above and beyond. It was amazing; it worked. They were the best price we could find.
Description of Work: We bought windows from Lowes and they installed it. They replaced six windows and fixed our storm door. They did our gutters as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Bradley N.
08/2014
4.0
carpet installation, lighting
  + 0 more
Helpful and knowledgeable sales clerk-however my business was conducted at the Wauwatosa store
Description of Work: purchase LED lighting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$250

Christine T.
06/2014
1.0
carpet installation
  + -1 more
My association was not with Lowes on 27th St. but with Lowes Delavan. I have never experienced such bad customer service and knowledge of product and promotional services as this pertains to my quest for new carpeting at Lowes Delavan. Long story short, after the measurements were done the estimate was so confusing the Lowes Delavan staff could not accurately explain the product charges or promotional offers and after 3 trips @ 60 miles round trip and 3 attempts @ 1+ hours each visit to order 2 rooms of carpeting it was quite clear it was time to look elsewhere. ( The chosen carpet vendor took 15 minutes for paperwork, 15 minutes for product selection and installation was exceptional.) Not a fan of Lowes Delavan.
Description of Work: Measure the rooms for estimate.

Rating CategoryRating out of 5
professionalism
1.0

$100

james M.
01/2014
5.0
home improvement stores
  + -1 more
It was pretty simple. I went to the store, picked something out, and checked out with the card.
Description of Work: I have purchased a $25 gift card for $10 for Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Carrie S.
10/2013
4.0
countertops
  + -1 more
Lowe's customer service was overall very good. We love our granite countertops. The installation process was great. The installers were punctual, experienced and meticulous about clean-up. We have enjoyed our granite countertops for approximately 8 months now. Love the Delicatus Ice pattern.
Description of Work: Granite kitchen countertop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,700

DENNIS L.
06/2013
5.0
replacement windows, doors
  + 0 more
Lowes did a fantastic job. They stand behind their products then there's a problem. I liked everything that they did. Their prices are reasonable and lower than most stores.
Description of Work: Lowes installed some windows and doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Carrol P.
08/2012
1.0
ceramic tile, flooring contractor
  + 0 more
They told us we needed 805 sq/ft of tile and flooring. We measured ourselves and only had 665 sq/ft of flooring. They inflated the measurements, and if we would have paid what they said we needed we would have paid $2000 too much. I was very unhappy.
Description of Work: They came out and measured our floor and they gave us an estimate on what it would be to lay tile.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


RICHARD S.
07/2012
5.0
plumbing
  + -1 more
We got exactly what we needed and we're not having any problems. We're very happy with the service. They took away the old toilets and cleaned everything up. We'd have to give them an A across the board.
Description of Work: We bought two toilets from Lowes and they handled the installation has well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kelly M.
06/2012
2.0
fencing
  + -1 more
The individual performing the estimate was prompt, however was not very knowledgable on the product. He also said we would get an estimate in a few days. We never recieved any estimate. None of the staff members were knowledgable on the product either. We decided to do the project ourselves.
Description of Work: We asked for an estimate on composite decking & fencing.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0


Lynn W.
05/2012
5.0
appliance sales
  + -1 more
It was a quick and free delivery. They had the best pricing.
Description of Work: We bought a stove and a microwave from Lowes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

AMY S.
12/2011
5.0
carpet installation
  + -1 more
It was a good experience. They found out the carpeting we wanted wasn't available in the time we wanted. They gave us a nice new carpeting and finished the job in the time they said they would. They were excellent.
Description of Work: Lowe's installed our carpets. They removed old carpeting from our living room, dining room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Janet O.
10/2011
5.0
carpet installation
  + -1 more
After comparing prices at other carpet stores my husband and I decided on Lowe's for our Stainmaster carpet and installation. Within two days of selecting the carpet, Lowe's scheduled to have our room measured. The carpet needed to be special ordered so in two weeks our carpet was being installed. The installers were punctual and went right to work. Within three hours, we had a beautiful, new carpet. They also removed our old carpet and disposed of it. We received a call the next day from Lowe's asking how satisfied we were with their service and reminding us about the one year warranty on the carpet installations. The experience was "painless". The sales representative walked us through every step. I would definitely choose Lowe's again.
Description of Work: My husband & I went to Lowe's for price comparison on a Stainmaster carpet that we had found at a store that specializes in carpet & flooring. We were surprised at how less expensive a comparative carpet was at Lowe's. After selecting the carpet we were interested in purchasing, the sales representative suggested ordering a couple samples to help us decide on the color. Within a couple of days, the samples arrived at our house and we were back at the store to place our order. While placing our order, the sales rep. took the time to explain the different types of padding and which one would be best with the warranty for the carpet . The time line in regards to ordering, receiving and installing the carpet was accurate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

WADE AND SHARON K.
09/2011
5.0
window treatments
  + -1 more
We ordered shades for 10 windows in our home. When the shades arrived Lowes installer put them up, saw immediately that one shade needed to be replaced because it was slightly off, left the defective blind up until the new one arrived and returned in an extremely timely fashion once the shade arrived at our home . We were absolutely impressed with the professionalism of the installer and the helpfulness of the Lowes employees who helped us to make our window shade choices. We changed our order from one company's shades to another's and the employee was patient and made valuable suggestions. We would definitely recommend the window treatments department to anyone who asks. We haven't had any dealings with any other departments at Lowes but if every one is handled with the same professionalism as this department, then one should have no complaints. They deserve an A+.
Description of Work: We needed shades on our windows and visited many places to get the best cost. We found Lowes to have the best price at that time. We ordered 10 window shades including one oversized window shade. Because Lowes has one flat rate for installing which is extremely low, no pun intended, we decided the installation fee was well worth the hassle it would have been for us to put the shades up. As it turned out, it was a wise decision as it would have taken us all day to put the shades up and the Lowes installer was finished in about an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

RICHARD S.
03/2011
5.0
plumbing
  + -1 more
We were very happy with it. We were very pleased with our toilets. They charged us $450 for each toilet. We used their services because it was close to our home. They had everything that we wanted. I would use their services again in the future.
Description of Work: We used Lowes for plumbing. We last used their services last year, may be sometime in September 2010. We had to get two of our toilets replaced. They got the new toilets and installed it for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

DENNIS L.
12/2010
5.0
replacement windows, doors
  + 0 more
Everything went fine. The installer and salesmen were good. Also their customer service was good. We had no problems. My neighbors liked the windows so much that they went and bought some too.
Description of Work: They replaced our patio door, inside entry door, all the windows, and rain gutters

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

bradford C.
07/2010
5.0
appliance sales
  + -1 more
It went well. They sent 2 guys who could have used a better dolly, but all in all, a good job.
Description of Work: Bought a Samsung VRT front load washing machine with burst proof hoses and had it delivered and installed in the basement laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Carol M.
05/2010
5.0
doors
  + -1 more
We had no problem with low's at all. They provided a very good craftsman to do the installation. We had some problems with the storm doors and the factory representative was always there on the spot to correct the problem. There was no problem with the installation, but with the doors themselves. They were Larson doors, but there was a problem and they fixed it.
Description of Work: They replaced two of our exterior doors and two of our storm doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,950

PAT P.
04/2010
5.0
appliance sales
  + -1 more
I spent around $590 for washer and $500 for the dryer. I was very happy with them. I had actually bought another washer from them. However, I wasn’t very happy with it. So, I went to them and bought another washer. They delivered the new one and took back the previous one, with no questions asked. They didn’t have any problems with it. They were very careful when they delivered the washer. Their selection is pretty good. They don’t charge anything for delivery. They deliver 7 days a week. Their prices are lower than the other places. I will use them again in the future.
Description of Work: I recently bought a washer and dryer from Lowes, a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

DEBORAH S.
11/2009
5.0
fencing
  + -1 more
Very well. Lowes Contractor, Mr Builder, was very kind, helpful and professional. We had an issue with one of the fence pieces that was damaged. Mr Builder pointed it out right away. There was some confusion at Lowes over the reordered fence panel but it all came out OK in the end.
Description of Work: Installed 65 feet of vinyl fencing along our back yard on the property line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,054

Wayne G.
03/2009
5.0
home improvement stores
  + -1 more
I like Lowe s a lot. They have very nice stuff. We did a lot of upgrading in our new apartment and I used them for stuff. The people are very nice and you don t have to walk around lost. They are a little expensive, though.
Description of Work: My husband bought wood for constructing a bookcase here.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

KAREN A.
11/2008
5.0
appliance sales
  + -1 more
There is a problem without the pedestal, because the washer will not shut off, so you must be around when it gets done. You also have to use high effiency soap.
Description of Work: This was about a washer that belongs on a pedestal, but the pedestal was not set up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

SHEILA L.
10/2008
3.0
countertops, cabinet refacing
  + 0 more
As we were planning to redo our kitchen I brought in measurement to get a quote. I was informed that I would need to make an appointment and wait 1 week go get any type of quote on kitchen cabinets and counter tops, as I was 7 months pregnant, time was very important and I could not wait one week. I ended up calling a different Lowe s and received a timely quote.
Description of Work: Redoing our kitchen cabinets and countertops.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
3.0

    • 1(current)
    • 2

Contact information

7027 S 27TH ST, Franklin, WI 53132

www.lowes.com

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 9:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Doors,
Hardware & Home Improvement Stores,
Appliance Sales and Installation,
Windows,
Plumbing,
Window Treatments,
Lighting,
Flooring Sales and Installation,
Fencing,
Countertops and Backsplashes,
Ceramic Tile

FAQ

LOWES is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 6:00 AM - 9:00 PM

Tuesday: 6:00 AM - 9:00 PM

Wednesday: 6:00 AM - 9:00 PM

Thursday: 6:00 AM - 9:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 6:00 AM - 9:00 PM

No, LOWES does not offer free project estimates.
No, LOWES does not offer eco-friendly accreditations.
No, LOWES does not offer a senior discount.
No, LOWES does not offer emergency services.
No, LOWES does not offer warranties.
LOWES offers the following services: HARDWARE & HOME IMPROVEMENT- APPLIANCES. GUTTER & ACCESSORIES. DOORS. WINDOWS. SKYLIGHTS. HOUSE SIDING. LUMBER. MASONRY. INSULATION & ACCESSORIES. MOULDING. PLUMBING. ROOF COATINGS. SHINGLES. SHUTTERS. ELECTRICAL. CHIMNEY CAPS & BRUSHES. LATTICE PLASTIC. DRIVEWAYS SEALERS.

Contact information

7027 S 27TH ST, Franklin, WI 53132

www.lowes.com

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 9:00 PM