Cream City Tile & Bath Remodeling

Beyond Satisfied!!!!!

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EASY TO WORK WITH, DID A NICE JOB.

SHOWED UP AS PROMISED AND COMPLETED JOB IN TIME AS ESTIMATED. RETURNED PROMPTLY WHEN CALLED FOR TOUCH UP AND WARRANTY WORK.

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JEFF'S WORK WAS GOOD. UNFORTUNATELY HE STARTED THE JOB BEFORE ALL MATERIALS WERE AT LEXCO TILE. SO A 2 DAY JOB TURNED INTO A WEEK AND 1/2 PROJECT.

JEFF WAS VERY PROFESSIONAL. GAVE US AN HONEST ESTIMATE, WHEN HE TOOK THE TILE OFF AND FOUND ROTTEN JOISTS, HE EXPLAINED WHAT HE WOULD HAVE TO DO AND HOW MUCH IT WOULD ADD TO THE TIME AND COST (VERY REASONABLE). HE DID NOT HAVE TO RE-TILE THE ENTIRE SHOWER LIKE OTHERS WHO GAVE ESTIMATES IN THE $2,000 RANGE PROPOSED. HE WAS HONEST, TIMELY AND DID AN EXCELLENT JOB! HIGHLY RECOMMEND! WE MAY USE HIM FOR OUR KITCHEN IN THE FUTURE.

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ALWAYS ON TIME. HE COULD SCHEDULE HIMSELF AND FULFILL HIS COMMITMENTS HE MEASURED WELL, WHICH HELPED SINCE I PURCHASED THE TILE. VERY PUNCTUAL AND PROFESSIONAL

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JEFF DID AN EXCELLENT JOB OF THE ACTUAL TILING. HOWEVER, HE DIDN'T REALLY EXPLAIN WHAT OTHER TYPES OF RENOVATIONS I SHOULD GO AHEAD AND DO WHILE I WAS GETTING THE BATHROOM RETILED (I.E. UPGRADE THE FAUCETS AND PLUMBING). NOTE THAT THIS ISN'T PART OF THE ACTUAL TILING PER SE, BUT I WOULD EXPECT A FULL EXPLANATION OF WHAT TYPES OF THINGS SHOULD BE CONSIDERED WHEN RETILING A BATHROOM. ALSO, HE DIDN'T WARN ME OF THE AMOUNT OF DUST THAT WOULD BE PRESENT, SO I HAD LEFT ITEMS IN THE MEDICINE CABINET THAT ENDED UP VERY DUSTY. HE DIDN'T CLEAN UP VERY WELL, LEAVING A LOT OF UNVACCUUMED DUST AND SOME SPARE TILE BEHIND. OVERALL, A GOOD JOB, BUT YOU'RE CLEARLY GETTING WITH WHAT YOU PAY FOR, I.E. ONLY TILING.

I WOULD REALLY RATE JEFF AS AN A-. HIS WORK IS VERY GOOD AND HIS PRICES ARE VERY COMPETITIVE. I RATED HIM A B FOR RESPONSIVENESS ONLY BECAUSE HE WAS BUSY AND WE HAD TO WAIT A LITTLE TO GET HIM IN. B ON PROFESSIONALISM. YOU NEED TO BE VERY SPECIFIC WITH THE DETAILS OF A JOB WITH JEFF. WE HAD A MISUNDERSTANDING WITH THE LOCATION OF THE FLOOR TRIM ON MY JOB. WE WORKED IT OUT, I ENDED UP REMOVING IT AND HE REINSTALLED IT, BUT IT COULD HAVE BEEN AVOIDED. ANOTHER EXAMPLE, I ASKED FOR A SPECIFIC TYPE OF UNDERLAYMENT, JEFF SAID HE WOULD GET IT. WHEN HE ARRIVED, HE SAID HE COULDN'T FIND IT AND ARRIVED WITH AN ALTERNATE TYPE. ON DISPOSAL OF OLD FLOORING, HIS QUOTE ONLY SAID REMOVAL, BUT HE TOLD ME HE WOULD REMOVE AND DISPOSE OF IT. WHEN I ASKED ABOUT TAKING IT TO THE DUMP, HE SAID THAT WOULD BE EXTRA. I ASKED HIM TO BAG IT UP FOR DISPOSAL. AT THE END OF THE SECOND DAY ON THE JOB, WITH WASTE PICK-UP THE NEXT DAY AND THE VINYL STILL SITTING IN A PILE, I DECIDED TO BAG IT MYSELF.

JEFF IS EXTREMELY EFFICIENT AND FAST. HE KNOWS HOW TO TILE WITHOUT A DOUBT. THE JOB LOOKS EXCELLENT AND VERY PROFESSIONAL. THIS IS OUR SECOND JOB WITH HIM. I HIGHLY RECOMMEND HIM AND HIS WORK. WE ARE HAVING HIM DO OUR BATHROOM NEXT. HE IS NOT CHEAP THOUGH IN HIS LABOR COSTS ($60 - 75.00 AN HR., AVERAGE). I SUPPOSE YOU GET WHAT YOU PAY FOR SOMETIMES.

I WAS TOLD IT WOULD BE ABOUT 1200 AND GOT AWAY WITH ONLY DOING PART FOR 370.00. I WENT WITH WHAT HE HAD WHICH WAS FINE.

JEFF WAS PROMPT AND DID A GREAT JOB!

THE WORK LOOKS VERY NICE. HE WAS PROFESSIONAL AND CLEANED UP AFTER HIMSELF, INCLUDING MOPPING THE HALL FLOOR ADJACENT TO THE BATHROOM AND WIPING THE STAIRS HE USED TO TAKE THE DEBRIS OUTSIDE. HE FINISHED THE JOB IN THE EXACT AMOUNT OF TIME ESTIMATED. THE OLD MASONITE SHOWER ENCLOSURE WAS RIPPED OUT TO THE STUDS. HE CHECKED FOR WATER DAMAGE, AND WAS PREPARED TO REPAIR ANYTHING HE MIGHT FIND BEFORE PROCEEDING. HIS UNCLE REPLACED THE DRAIN, FAUCET, FIXTURE, PIPING, AND SHOWER HEAD, AND INSTALLED A PRESSURE DEVICE. JEFF INSTALLED TILES TO A HEIGHT OF ABOUT 6 FT. HE ALSO INSTALLED TWO BUILT-IN SHOWER SHELVES. HE HELPED ME SELECT THE TILES AND THE FIXTURES FROM A CATALOG THAT HE BROUGHT TO MY HOME. HE REPAIRED SOME PLASTER DAMAGE THAT OCCURRED WHILE HE WAS REMOVING THE MASONITE. THE COST FOR THE TILE WAS $840 FOR THE TILE WORK, AND $200 FOR THE PLUMBING. I WOULD RECOMMEND HIM TO OTHERS, AND AM CONSIDERING ASKING HIM TO DO SOME WORK IN MY KITCHEN.

CHARGES ARE FIGURED BY TIME AND MATERIAL. STUCK WITH THE QUOTED PRICE. DEFINITELY WOULD RECOMMEND TO SOMEONE ELSE.

OVERALL, I WAS SATISFIED WITH THEIR WORK AND FELT THAT THEY DID A GOOD JOB. NOT INEXPENSIVE FOR THE JOB DONE. I WOULD RECOMMEND THEM, HOWEVER I AM A BIT DISAPPOINTED WITH PART OF THIS JOB IN WHICH I INTEND TO CALL THEM ON IT. I THOUGHT WE HAD AGREED THAT THE BASEBOARDS/SHOE MOLDINGS WERE TO BE REPLACED TO CLEARLY ACCENT THE FLOOR WITH THE APPROPRIATE HEIGHT BASEBOARDS. THE OLD WAS LEFT IN AND THAT PART LOOKS TERRIBLE, THOUGH THE FLOOR WAS BEAUTIFULLY DONE. THE TOTAL PRICE WAS TO INCLUDE THIS TO MY UNDERSTANDING. ALWAYS GET CLEARLY WRITTEN ESTIMATES AND CLEAR UNDERSTANDING ON ALL MATTERS.

PROMPT, THOROUGH, HAD GOOD SUGGESTIONS AND DID A GREAT JOB. A GOOD EXPERIENCE.

EVERYTHING JUST EXCELLENT. HE IS GREAT.