Cream City Tile & Bath Remodeling

Went extremely well. I contacted Jeff via email and he responded next day. We agreed on a time to get an estimate and he was right on time. Rough estimate was given on-site since I had not made final decision on tile. I completed tile selection (had to re-select since I chose tile that did not have the bull nose piece options that I wanted - totally my fault I did not specifically ask). Once final tile selection completed, I scanned and emailed the cost to Jeff who called me that night to finalize the estimate given tile price. Due to another job getting rescheduled, he was able to coordinate with plumber and start job end of the following week - much sooner than anticipated. He pulled off old surround, removed previous old drywall, installed, taped and mudded cement board around enclosure, tile and grouted subway tile then completed the install of the new shower fixtures. He also coordinated efforts around the plumber who re-plumbed for new shower control, shower head and tub faucet. Job was complete in two days as promised. Jeff took the time to clean up the evening of the second day consolidating things in the tub - which was great! He also did a great job cleaning up when he was done - a quick final wipe down of the bathroom and a steam cleaning of the bathroom and hallway floor and all cleanup was done. He was pleasant and easy to work with - and the tile job looks terrific. I highly recommend.. One note - the price included the tile, grout, his labor and other materials. I supplied the new shower control/faucets and will be receiving a separate bill from the plumber which was estimated at around $250 for original plumbing work. Plumber was also able to snake both tub and sink drains while here (so expect it to be higher - but happy he was able to squeeze that in while here).

Emailed Jeff- he responded the same day. He made an appointment to come out a few days later to give an estimate. He was on time and easy to talk with. He gave us a quote and we were able to book a date about a week later. He came today to do the work. HIs work is excellent, he cleaned up after himself- he worked very hard.

The estimate was given within a day of calling, the installer came when he said he'd be there, he was professional, the tile looks great.

Went VERY WELL. Jeff was able to start sooner than originally stated.

He came to do an estimate and ended up doing the job. No problems. He cleaned up after himself and said we shouldn't use the tub until the next day. Easy way to go work done.

Jeff was very responsive via email and on the phone. I sent him all the details (tile we purchased, measurements, etc) via email and he was able to give me an estimate without seeing the space. This was important to us because we hadn't closed on the house yet but needed to have him complete the backsplash as soon as we did close, before we moved in. His price was very good (half that of someone else I contacted), so we went with him. He showed up on time the day of the install and completed everything in one day. He did a good job and cleaned up everything before he left. My one qualm is that he listened to political radio, which I could have done without. Lots of negative/hateful conversations that I didn't care to hear in my home. Other than that, Jeff did a great job.

Jeff Adair of Cream City Tile was outstanding in my opinion. Jeff's workmanship was excellent. I was extremely pleased with the new shower surround, it looks absolutely perfect. Jeff is also honest, courteous, and a great communicator. I would absolutely use him again.

Jeff had given us an estimate on some tile repair in our bathroom some time ago, but things got in the way of having it done until just recently. While we couldn't find the original estimate, my wife called him to discuss the project. He was able to find his original estimate and agreed to do the work. He called the night before to confirm his arrival time and to ask a few questions pertaining to the job itself. The next day he arrived promptly and completed the work as requested quickly and cleanly. The work he did is exceptional. You can hardly tell there was any repair work done at all. We have an older home and the tile is tight-set with very little grout between tiles. The tile in place is at leat 50 years old so to be able to match up the new tile so seamlessly was impressive. I can not emphasize enough how pleased we were with Jeff's professionalism and quality of work. We will definitely use him again.

Jeff called me back right away and showed up punctually but rejected my project. I feel like I wasted my morning.

Wow!!! Jeff gave us the impression that he's extremely good at what he does, and it's absolutely true! He showed up on time every day and worked hard during the oppressive heat wave we had that week (we have no A/C!). The finished product looks fantastic--much better than the original tile job I did myself a number of years ago. The job took four days--a day for tear-out, two days of install, and a day of grouting. He even stopped by on Saturday to add the final caulking touches. If you're looking for someone to do an outstanding job for a very reasonable price, give Jeff a call!

Couldn't ask for a better installation...

When I initially contacted Cream City Tile, the owner replied to me the next day. He came out and completed an estimated a day after our first phone call. The estimate was professional and fair and his price was excellent. Jeff suggested some tile shops and I selected the subway tile and Jeff provided another estimate based on the tile I selected. Jeff provided a new price everytime it changed based on tile selection etc. I always knew where I stood with price. We schedule a time for the install; Jeff estimated a 3-day job and it took 3 days. The bathroom looks fantastic. I have 2 more bathrooms to remodel and Jeff will be tiling both of them.

Went well after we connected on telephone. Talked about job over phone and thought he could do it in one day, which he did. Was prepared to go two visits if we needed too. Very thorough. He recaulked tile in both upstairs bathrooms - caulk lines were seamless.

I don't think that this guy warrants all the "A" grades he has showing. I think he priced the job somewhat high after he looked at our home. He was polite, but, he was messy. As he carried his equipment up the stairs, we saw dust coming out the back end of the machine. We had to ask him to remove his shoes the second time he showed up. He quoted recaulking the entire shower, but, he only did as much as he thought needed to be done. We saw where the materials changed color and had him come back to finish what he had quoted. He laid down a piece of his equipment on one of the rugs in the bathroom. It melted the back of the rug to the floor and we had to throw it out. Proceed with caution with this contractor.

I contacted cream city tile based off all of the positive reviews that I had read. I called and left a message around the 15th, but never heard back. Perhaps there is an good reason, but either way, that just leaves a bad taste in my mouth...

Overall, working with Cream City Tile was fantastic. I had three estimates given for the job. He was the lowest of the three. He took three days to complete the job when the others were stating that it would take 5 or 10 days! When we picked him, he was able to fit us in almost immediately. The thing that impressed me the most was how flexible he was. We like the existing tile floor in our home and we didn't want to remodel the entire room. Jeff worked with us to fix the portions that we wanted to fix. My wife and I picked out the tub, tile, and fixtures. Jeff took care of the rest. The end result of the job is exactly what we wanted. It looks great. A great value and overall great experience.

Jeff was very easy to work with. Very prompt in looking at job and giving estimate. Did job when we wanted it done. Finished job is very nice. Looks great!!!

He was prompt and very professional. I had questions that he answered. I've recommended him to others and will use again.

We did not have the work done, but he seemed capable of doing the work. He had good follow up with his information. I would call him back if we did do the remodel.

This was a messy, tough job that I started myself by removing the old grout from about 1/3 of the tiled walls. I hired Jeff to finish it up because it was just too much for this homeowner as a do-it yourself project. I was glad to find him on Angie's List. Not many ceramic tile contractors will regrout tile. Our contract was verbal but had not asked for a written estimate. Jeff did the work himself and came back on a Sat morning to touch up the caulk around the glass block window and the tub surround. Keep in mind that he was caulking in the middle of the winter on an outside wall over backer rod so some adhesion issues were likely. He promptly and graciously took care of a few weak spots. He also took the time to remove and replace grout in one small area that he had overlooked. He charged me a very reasonable price for the work done. I would hire him again. My only caution is about the thin layer of grout dust over everything on the 1st floor of my 2 bedroom ranch. I would suggest discussing dust control before the work begins.

Jeff showed up promptly and was finished quickly. He was very polite whenever he needed anything from me and I felt comfortable having Jeff in my house with me and my children. I initially thought I'd need to move plumbing lines and Jeff was able to recommend a plumber that he works with.

He was prompt and was knowledgeable on what kind of tiles to use for the project. His pricing was reasonable and the quality of his work was good.

Bathroom looks like a million bucks. Amazing how classy new ceramic tile can change a bathroom. Jeff is extremely polite and did the work very promptly.

They showed up on time. They did an amazing job. They work was done at the price that they had originally quoted.

They were very good. They arrived on time. He worked around my schedule and very flexible.