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Castleman & Sons Plumbing Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Thinking of a remodel, adding an extra bathroom, solving a hot water issue or just wanting that leaky faucet repaired? Castleman & Sons Plumbing, Inc. has the expertise and tools necessary to address all plumbing needs. 3 employees. uses subs for remodeling. cost determined by the job. travel charges may apply. extra charge for after-hours service. Master Plumbers license #223998. may contact through email.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Residential, Commercial, & Industrial Plumbing – Remodels, Additions, Faucet Repair & Replacement, Toilets, Tubs, & Sinks, Water Heaters, Garbage Disposals, Gas Piping & Leak Detection, Appliance Installation, Back Flow Prevention, Water Conditioning, Pipe Thawing, Pump Controls, Wells, & Pumps, & Septic Tanks.

Services we don't offer

We do not pump septic tanks

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 100 reviews

Lance L.
02/2013
5.0
plumbing, drain cleaning
  + 0 more
Overall, it went very well. I was very impressed.
Description of Work: I needed an air hammer problem corrected. He inspected a pipe that was leaking and gave me more information. He gave me some good tips on a number of things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul H.
02/2013
1.0
plumbing
  + -1 more
Filled out their online service request form. No one got back to me. Went with C.Dominski from East Troy - who got back to me.
Description of Work: Needed an estimate

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Castleman & Sons Plumbing Inc
We are currently at odds with the internet provider managing our website. They have not been forwrding contact page information and I am attempting to correct the issue. I am sorry you feel you were wronged in this situation but you could have called, sent a text message, contacted us through Facebook or even sent a request through Angie's List. I hardly feel this warrants an F. Thank You Justin Castleman Castleman & Sons Plumbing Inc.

Monica G.
02/2013
5.0
plumbing
  + -1 more
The plumber arrived on time, was very concerned about tidiness (foot covers, drapes etc) and very thorough. He checked out all of my concerns, identified the problem which was a faulty faucet. He gave me a number of options: order a new part for exsisting faucet, replace the faucet and bring it back or use a faucet from his truck. I opted for the later and he quickly installed it. In checking the faucet out he found a leak in a pipe under the sink and agreed to fix it that day rather than come back. He had a book with clear cost for every type of service and wa very clear about every step before he proceeded. The repairs have been very good and have stopped the problem we were having of the sound of water in the walls. The gentleman was very polite and comfortable to deal with. I plan to do some remodelling and will call them back.
Description of Work: Water Faucet
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Kathleen Y.
02/2013
3.0
plumbing
  + -1 more
It went OK overall, but the cost was more than what my husband felt the improvement would be worth to him, so we never went ahead with the work.
Description of Work: When I called Justin was very responsive and answered all my questions. He came to my home to look at my bathroom and estimate the cost of installing a new pressure assist toilet and some handicap assist bars. He came within a few days and when he said he would.. He sent an estimat by e-mail a few days later.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from Castleman & Sons Plumbing Inc
Thank you for the review. The cost of the grab bars is much higher when we do not know where the studs in the walls are, like in a finished bathroom. The brand we use in these cases is approximately 8 times the cost of a standard grab bar, mostly because of liability. I am truly sorry we were not able to help this customer. We hope to be able to help them in with future work.

JACKIE H.
02/2013
5.0
plumbing
  + -1 more
Justin furnished and installed new ice maker supply and emergency shut off and connected it to our new fridge. He also fixed a leak we had in the basement under our kitchen sink by furnishing and installing a new copper cold water line replacing the bad section to our kitchen sink.
Description of Work: Justin did a great job! Very thorough. Done well. No surprises. Planning to have him do more work for us.
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Danica R.
01/2013
4.0
plumbing
  + -1 more
overall except for what it cost , great job
Description of Work: the services were very good, the service man very friendly, the only down side is what they charge, maybe its because I had just lost my job, but it seemed to be a little on the high side, as far as their professionalism I would call them again , as far as the charges I'll look around for a little lower price. I told him I was thinking about replacing my kitchen faucet, he gave me a price of 535.00, for the faucet and putting it in, even if I had a job that price still seems to be high, as that would have been more then one weeks pay for me. But I will say what they did, replaced the outside faucets, they did a great job. So if you make more money then I did, my advice would be to call them

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Castleman & Sons Plumbing Inc
Thank you for the review. Just to clarify the $535.00 quote for the kitchen faucet included a Delta 16970 -SSSD-DST that lists for $408.90, which she would get 20% off of. The remaining amount was for installation and a color matched hole cover. We searched very hard and found several options for this customer to choose from and that is the model she picked. Thank You Justin Castleman Castleman & Sons Plumbing Inc.

Deborah S.
01/2013
5.0
plumbing
  + -1 more
Justin was prompt, efficient and very professional. He repaired a leak as well as provided me with fair, reasonable estimates for other plumbing services that my home needs. He walked through the entire basement explaining what the problems were, how the plumbing was connected and describing exactly what would be done to resolve the issues in the kitchen and bathrooms. Justin stayed longer than the allotted time, but didn't add it in the cost. I would use Castleman and Sons again for my plumbing needs.
Description of Work: I took advantage of a coupon offer for services. I wanted estimates on several plumbing projects as well as a leak repaired in one of the bathrooms. I have an old house with original plumbing from the 1900's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

HEATHER N.
12/2012
5.0
plumbing
  + -1 more
I bought the Angies List Big Deal for $99 which covered 2 hours of labor and then I spent 32.07 in parts. I ended up having a half day last minute right before the Christmas Holiday. Justin was able to fit me in. He was knowledgeable and really efficient. He had boot covers which is a really thoughtful touch. He fixed the kitchen faucet in no time flat. Because we were well under the 2 hours, Justin asked if I wanted him to look at anything else. We are on a well so we were considering an iron filter but he tested our water, tweaked the system and said that we may not need one these changes. He mentioned that they do kitchen remodeling at a very competitive price. I had thought to have him take a look at the hand sprayer in the kitchen but forgot. Over the weekend, I needed to use and IT WORKED! I am very happy with the work and the service.
Description of Work: Fixed my dripping kitchen faucet, adjusted the water softener, tested the water and consulted on some questions that I had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132.06

Sharon M.
12/2012
2.0
plumbing
  + -1 more
I was not happy. I felt I should have received more for my money. I have since been cited by the City of Milw for a clogged basement drain and that will cost me more money
Description of Work: I contacted them for 2 problems - a leaking bathroom sink and a clogged basemen tdrain. They indicated I needed to replace the pedestal sink with a regular cabinet and did not address the second problem. When checking back with them, they indicated their records only indicated one problem and that I had only $18 left for future services.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Castleman & Sons Plumbing Inc
First let me say that I am very sorry we could not make this customer happy. This is entirely my fault because I agreed to let the customer use the "Big Deal" for a commercial property, a duplex which is excluded in the terms of the "Big Deal". We did diagnose the problem with the sink but have no record of the other issue. We informed the customer of the sink issue and she indicated she would call us back when she secured the material. Five weeks went by before she called about another issue claiming we did not address it the first time under the "Big Deal". The bathroom sink was installed by her son (which is against the law), We explained that she had used up all but $18.00 of her "Big Deal" with the last trip out and diagnoses of the sink. The rules of the "Big Deal" do not allow the carry over of a balance. This does not matter because all Angie's List customers receive 10% off all work which would yield the customer a better discount. As for the issue with the City of Milwaukee we had nothing to do with that. When a tennant complains about deficiencies in a rental unit, the Housing Authority can step in and instruct the tennant to forward the rent to them instead of the owner. This is how the Housing Authority insures the safety of tennants and the prevention of Slum Lords. Sincerely, Justin Castleman Castleman & Sons Plumbing Inc.

liz P.
12/2012
5.0
plumbing
  + -1 more
We purchased an Angie's List Big Deal for this plumber because we needed some new fixtures installed in our only bathroom. I called soon after and was able to get an appointment within 2 weeks. Justin was very personable and helpful on the phone. We live in a bungalow and had to special order a toilet with a 14 inch rough in. We also bought a new sink, which my husband attempted for 3 days to install himself before the plumber was scheduled. When Justin arrived, I mentioned the fact that my husband was unable to install our new sink and he said that he would have time to install that, which involved putting in a new pipe, which was an extra hour of work at least. He did a very good job installing both our fixtures and was very helpful a few days later when we noticed our toilet was continually running and called him to ask about that. If we need additional plumbing done in the future we will be calling Castleman and Sons Plumbing.
Description of Work: We had a new toilet and sink installed in our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

BRUCE K.
11/2012
5.0
plumbing
  + -1 more
They did a nice job. They were able to fix the faucet rather than have a much more expensive repair. I might find a cheaper plumber, but not better in my opinion. When I have more major work to do I will call them again.
Description of Work: After 16 years in this house we had several plumbing repairs: a leaky frost proof faucet, a couple of bathtub drain covers that had been broken by visitors so the tub would not function as a tub only a shower, the installation of some new fixtures.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

CHARLES R.
11/2012
5.0
plumbing
  + -1 more
He was on time, polite and professional. We are having him out to do more work for us. You don't have to worry about whether the work is being done right, he gives you a piece of mind.
Description of Work: I purchased a Big Deal through Angie's List, $99 for $200 of Professional Plumbing Services, for Castleman and Sons Plumbing Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES A R.
10/2012
5.0
plumbing
  + -1 more
.Justin Castleman the owner was very professional. He assessed my problems , gave me a reasonable quote and performed the job in an excellent manner. We talked about some other pluming issues I have in the house. He was not pushy, gave me suggestions on how to fix them . I felt very comfortable with him. He knows his trade. Gave me great advice. I will definitely use his services again.
Description of Work: Furnished & installed a frost free lawn faucet. Furnished and installed a new tub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Bambi K.
10/2012
5.0
plumbing, water heater repair
  + 0 more
Justin came out promptly to look at my leaking water heater and give me an estimate on a new one. He took a lot of time answering my questions on different types of water heaters and newer green technology. He was very knowledgeable and explained all my options along with costs. We discussed other means of water conservation including the low-flow shower heads. I also had concerns regarding the sump pump, which he addressed as well. He had two possible dates the following week that he could do the work and promised to call the next day to let me know which one would work. He called exactly as promised and scheduled the work. He arrived right on time, was organized, neat, professional and went right to work. He completed all the work in less time than he thought it would take. When he left, he had cleaned up everything - I didn't have to sweep up anything or wipe anything down; it was amazing! The price was exactly as stated, and he reviewed the work and the bill with me before leaving. I was very impressed and would definitely hire him again; he is a total professional.
Description of Work: Replaced leaking water heater which required adjustments to the copper piping due to the difference in size. Justin also installed a low-flow shower head and arm and put in an alarm for the sump pump in the event the water was rising above the acceptable level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,103

Andy L.
10/2012
4.0
plumbing
  + -1 more
The plumber was very professional and did good work.
Description of Work: The plumbing underneath our kitchen sink was not hooked up properly. The plumber installed some new PVC pipe and made sure everything was hooked up properly.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$450

Response from Castleman & Sons Plumbing Inc
I am truly sorry that I could not satisfy this customer. As for our pricing, the job cost was $508.51. The customer had purchased a "Big Deal" and this brought the actual amount he paid to $408.51. The work was quoted and authorized up front. If the price was an issue the customer had the oppurtunity to decline the work and we would have gladly refunded the "Big Deal" to him. Thank You Justin Castleman Castleman & Sons Plumbing Inc.

SUSAN L.
10/2012
5.0
plumbing
  + -1 more
He did a good job on both. He was personable and professional.
Description of Work: I used Special Bonus Buy to save $100. He reset a toilet in my house and changed out the flushing mechanism on another one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$287

Charlotte R.
09/2012
5.0
plumbing
  + -1 more
It went great. The part wasn't available to order so he improvised to make it flush.
Description of Work: Fixed a problem I was having with my toilet. The arm was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Laurie S.
09/2012
5.0
plumbing
  + -1 more
It went great. He was very prompt and got everything done as he said it would be! Was nice and friendly and finished and cleaned everything up He did great work!
Description of Work: Put a shower into the upstairs bathroom, which needed to have pipes and a faucet added to the original bathtub. Repaired a sink faucet in basement bathroom. Replaced a kitchen faucet and put in shut-off values

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,097

Randolph B.
09/2012
5.0
plumbing
  + -1 more
They were able to fit me in in just a few days. Very professional and answered all my questions. Punctual too. Did the job in about 20 minutes. Will use again in the future. Even gave me some advice about questions I had about installing a bathroom in the future in my basement.
Description of Work: Removed clog in drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lyn C.
09/2012
5.0
plumbing
  + -1 more
Justin was prompt, explained everything that needed to be done, arrived when he said he would and completed everything exactly as he described it. I would definitely have him back to do anything else I needed.
Description of Work: We needed two toilets completely replaced and a leaking bathtub faucet repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Ann N.
08/2012
5.0
plumbing
  + -1 more
Arrived on time. Repaired innards of toilet tank and also replaced tank. New, clean, and works great! Kept area clean. Also provided lots of valuable information. Said he would send estimate for garage heater installation and gave verbal estimate for installation of replacement faucet. I'm a happy customer who used Angie's List Big Deal. Will use company again.
Description of Work: Toilet had been leaking from bottom of tank. Repaired innards of toilet tank and also replaced tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231.52

SANDRA M.
08/2012
5.0
plumbing, wells, drain pipe
  + 1 more
He did a great job and was helpful. He is a master plumber, on of the top in the area. He did excellent work fixing the problem that someone else had left before.
Description of Work: He removed a well casing, patch a hole in foundation, removed the lateral pipe, submitted paperwork to DNR and city plumbing inspector. He also installed and S shape shower head in my shower. He investigated the well we had and realized that it had been filled with sand so he corrected the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,131.12

JOANN AND CHARLES B.
05/2012
5.0
plumbing, drain pipe, home remodeling
  + 1 more
I came home from work one day to find water dripping from the basement ceiling. Having worked with Castleman and Sons on a few other jobs in the past, I contacted them to assess the problem. I received a quick response, and a commitment to stop by in the morning. The owner, Justin, was able to find the source of the problem and capped the water off. He determined that the fix involved replacing the faucet, and the vanity top (because it was tile). He was able to recommend a carpenter that he works with to handle the vanity work, and I proceeded to work with the carpenter on the vanity top and Justin for the faucet. I also decided to have a faucet in another bathroom replaced too. I didn't realize how much there was to consider when selecting a faucet, but Justin was very patient with my questions and very honest about the quality of the faucets I was selecting. Justin and the carpenter also put in extra effort to help make sure the work was completed before my daughter's graduation party. The work was done well, and the bathroom looks great! We have received several compliments from family and friends on our bathroom's "new look". When Justin was at our house to do this work, he also addressed a few other small issues. He is always very professional, and even wears "booties" in the house to protect the flooring. He has also shared tips on how you can save money and water with different types of products. I wouldn't hesitate to call him for work in the future, or recommend him to others in need of plumbing work.
Description of Work: Capped water due to leak, and installed two faucets (cost included both faucets and installation)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$798

Susan T.
04/2012
5.0
plumbing
  + -1 more
After getting three estimates, we hired Castleman Plumbing. The job consisted of rerouting piping from 2 toilets to the main stack. Mr. Castleman was on time, explained what he was doing and why. He was very neat (important), and gave us a fair price. we have had no problems since the work was done. Mr. Castleman will be our plumber from now on, as we are very satisfied customers.
Description of Work: My parents needed to have two toilets rerouted to the main stack, and asked me for reputable plumbers. Having researched this profession for recent work in my own home, I gave them Castleman's number. Here is their written review; they have asked me to submit it to Angie's list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Scott G.
03/2012
5.0
plumbing
  + -1 more
We were given a fair estimate for the proposed work, and a schedule for completion that worked for both of us. The work was completed on time and was unbelievably clean and fast. The final work was easy to schedule and equally fast and clean. His recommendation for a carpenter and remodeler was awesome and our total project was completed sooner thancwe expected. The city inspectors were exceedingly complimentary about the quality of work done, and the reputation of the contractors that we used.
Description of Work: Had a lower level half bath installed. Jason Castleman did the rough plumbing and.returned later to complete the finish work. He was fast and professional and had great referrals for a carpenter that he works with. He also shared info about waterless water heaters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Contact information

11725 W Scherrei Dr, Franklin, WI 53132

www.castlemanplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Wells and Pumps,
Drain Pipe Installation,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines,
Septic Systems

FAQ

Castleman & Sons Plumbing Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 AM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

Saturday: Closed

Castleman & Sons Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Castleman & Sons Plumbing Inc does not offer free project estimates.
Yes, Castleman & Sons Plumbing Inc offers eco-friendly accreditations.
No, Castleman & Sons Plumbing Inc does not offer a senior discount.
Yes, Castleman & Sons Plumbing Inc offers emergency services.
Yes, Castleman & Sons Plumbing Inc offers warranties.
Castleman & Sons Plumbing Inc offers the following services: Residential, Commercial, & Industrial Plumbing – Remodels, Additions, Faucet Repair & Replacement, Toilets, Tubs, & Sinks, Water Heaters, Garbage Disposals, Gas Piping & Leak Detection, Appliance Installation, Back Flow Prevention, Water Conditioning, Pipe Thawing, Pump Controls, Wells, & Pumps, & Septic Tanks.
We do not pump septic tanks

Contact information

11725 W Scherrei Dr, Franklin, WI 53132

www.castlemanplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
Closed