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Carstensen Homes LLC

Homebuilders, General Remodeling

About us

Additional DBAs - Marso Companies dba Carstensen Homes

Business highlights

45 years of trusted experience

Services we offer

Residential new construction and remodeling.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

3.95 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
20%
1
20%


Rating CategoryRating out of 5
quality
4.0
value
4.4
professionalism
3.9
responsiveness
3.9
punctuality
4.1
Showing 1-5 of 5 reviews

Chad Z.
08/2014
1.0
home builders
  + -1 more
unknown
Description of Work: Never called me back to schedule an appointment to meet them

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Carstensen Homes LLC
(Member name removed), we truly apologize for not following up after speaking with you last March. As we discussed, our current work load commitment at the time did not allow us to assess your project as quickly as we would’ve liked to and I’m sorry this has caused you to write this negative review. We strive to give our customers complete satisfaction and hope you would reconsider using us in the future. Sincerely, Carstensen Homes, LLC

glen G.
06/2014
5.0
home builders
  + -1 more
unknown
Description of Work: Carstensen bid on our new house project this year and we were very impressed with the people and their company. They were extremely thorough, professional and personable. We had three builders bid and ultimately chose another builder, but we could have easily chosen Carstensen. It was very close and a very tough decision. I would highly recommend them to anyone building or remodeling a home.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara R.
07/2013
5.0
home builders
  + -1 more
It went great. The Carstensen team is great and they asked me about every detail I wanted in my home as we were in the builiding process. They stand by their work and do a great job.
Description of Work: Carstensen built my house. They were very responsive to all my questions and walked me through all the steps of building. The expediter helped me with all of my questions. My home is beautiful. If I built again I would certainly use Carstesen because of the high quality of craftsmanship.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300,000

MICHAEL O.
05/2011
2.0
home builders
  + -1 more
He is a very high-end builder and that was one of the reasons why we chose him, but we were disappointed. He was not building too many houses at that particular time. He said that he would only take up two houses at a time so that he could give personal attention to everybody. We decided to try him under the premise that we would get his personal attention. Unfortunately, what we did not understand was that he had decided to break out to do commercial work at the same time. He had signed up to do a parade of homes and this was happening at the time that we were supposed to have our house built. Our house got kind of left in the corner while he was doing all these things. They were still within the nine-month period on the contract but things did not move along fast. It would sit idle for months and months and no one would be working on the house in the middle of summer which is a peak time for doing building work. He was just working on his parade homes or doing something else. We thought that we had finally got a high-quality home but we are now finding out about all these flaws that had happened because our house was put on hold while they could do other things. They did not put in the quality for our house and things were getting missed. The house was not finished when it was supposed to and I could not do any cleaning before moving in. They were still working on the house even after we had moved in. Way back, when we started, he was definitely capable of doing a good job and that is what we thought we were getting, but all of a sudden he started branching out into different things and it was not the nice personal builder to work with anymore. I don't know whether I would recommend anybody building with him anymore.
Description of Work: Mike Carstensen of The Carstensen Group built our home.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$300,000

11/2001
5.0
remodeling
  + -1 more
THEY DO FIRST CLASS WORK.
Description of Work: THEY DID BASEMENT WORK AND PUT IN GLASS BLOCK WINDOWS IN THE BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    9120 W Loomis Rd Ste 400, Franklin, WI 53132

    www.carstensenhomes.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Homebuilders,
    General Remodeling

    FAQ

    Carstensen Homes LLC is currently rated 3.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Carstensen Homes LLC accepts the following forms of payment: Check
    Yes, Carstensen Homes LLC offers free project estimates.
    Yes, Carstensen Homes LLC offers eco-friendly accreditations.
    No, Carstensen Homes LLC does not offer a senior discount.
    No, Carstensen Homes LLC does not offer emergency services.
    Yes, Carstensen Homes LLC offers warranties.
    Carstensen Homes LLC offers the following services: Residential new construction and remodeling.

    Contact information

    9120 W Loomis Rd Ste 400, Franklin, WI 53132

    www.carstensenhomes.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM