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ARROW HVAC LLC

3.0(
2
)

Heating and Air Conditioning

About us

ARROW HVAC LLC, in Franklin, WI, is the area's leading heating and cooling company serving Franklin, Muskego, Hales Corners, Greenfield, Greendale, Oak Creek, and surrounding areas since 2010. We specialize in furnace and air conditioning installation, maintenance and repair, duct repair and more. For all your heating and cooling needs, contact ARROW HVAC LLC in Franklin.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Furnace and Air Conditioning Installation, Maintenance and Repair, Duct Repair, Repair of all HVAC Units, Accessories, Install Thermostats, Repair Electrical Heat, Boilers, Furnace Repair, 24-Hour Emergency Service, Services All Makes and Models, New Installation, A/C, Furnace, Heaters, Boilers, Thermostats, Services and Repairs All Items And Brands.

Services we don't offer

N/A

Amenities

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.5
punctuality
4.0
Write a review
Showing 1-2 of 2 reviews
David B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Called arrow a/c around 4:30 pm on a very hot afternoon and they were at my house at 4:30. After checking out the A/C they found out that the storm are had earlier in the day kicked out the circuit breaker. After resetting the breaker everything worker great. Best part of the service call was no charge you can't beat that, what a great customer service company. Thank you Arrow and I will be a customer for life.
Description of Work: Checked my air condishiner that quit working on a very hot day
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
kathleen P.
02/2014
1.0
heating & air conditioning/hvac
  + -1 more
Hire a company that has the tools they need and will fix things right the first time! Or at least stand by their guarantee.
Description of Work: The owner and only technician for this company came out to our house to fix our heating system a total of 6 times over 7 weeks. 2 of these visits were no charge because of his guarantee/warranties however we paid him a total of 3600 for the other 4 visits. Each time he came out, his story changed slightly as to why it wasn't his fault. After paying Arrow HVAC 3600, we had to pay another company to completely replace our boiler! And of course he refuses to refund any of our money despite his 90 day labor guarantee stating that the fixes he made are working... To bad they didn't actually fix the system. In addition, when our pipes froze due to our boiler not being fixed correctly, we were charged $1900 for the repair of the pipes - $600 was for him to try to find a pipe thawing machine which he did not have and was never able to find. He told us we should be grateful that he didn't find it otherwise he would have charged us the entire cost of the tool and his time.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$3,600
Response from ARROW HVAC LLC
I'd like to point out the Ms. [Member Name Removed] is not one of my customers. I have never done any work for her.

    Contact information

    Serving, Franklin, WI 53132

    http://www.arrowhvacllc.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured
    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning

    FAQ

    ARROW HVAC LLC is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: 8:00 AM - 12:00 PM

    ARROW HVAC LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, ARROW HVAC LLC does not offer free project estimates.
    No, ARROW HVAC LLC does not offer eco-friendly accreditations.
    No, ARROW HVAC LLC does not offer a senior discount.
    Yes, ARROW HVAC LLC offers emergency services.
    No, ARROW HVAC LLC does not offer warranties.
    ARROW HVAC LLC offers the following services: Furnace and Air Conditioning Installation, Maintenance and Repair, Duct Repair, Repair of all HVAC Units, Accessories, Install Thermostats, Repair Electrical Heat, Boilers, Furnace Repair, 24-Hour Emergency Service, Services All Makes and Models, New Installation, A/C, Furnace, Heaters, Boilers, Thermostats, Services and Repairs All Items And Brands.
    N/A

    Contact information

    Serving, Franklin, WI 53132

    http://www.arrowhvacllc.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 12:00 PM