We are a Hearth Retail store and specialize in new supply & install of; Wood burning freestanding stoves, Wood burning inserts, wood burning fireplaces, Gas freestanding stoves, gas inserts and gas fireplaces.
Business highlights
45 years of trusted experience
Services we offer
Supply & install of new Wood burning and gas burning; Freestanding Stoves, Inserts and Fireplaces.
Services we don't offer
Chimney sweep services. Service & cleaning of gas or wood units not sold or installed by Wood Heat Center, LLC
I am completely satisfied with my experience both before purchase and after-sale support from Chris. He helped me select the best stove for my space and installed it expertly including a new chimney. He was courteous, patient, and professional at every step of the way. The sale included a great, unexpected care package of accessories (matches, kindling, gloves, thermometer, and seasoned wood for the first fire) that really made getting started a cinch. I've been in several times for advice and recommendations and Chris is obviously interested in maintaining a great working relationship after the sale. This is exactly the experience I was hoping for.
Description of Work: I purchased a wood stove from Chris and had him professionally install both stove and a new chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
patricia P.
10/2017
5.0
fireplaces
 + -1 more
It went great. Very professional and and no mess left behind. Chris showed me how to use the fireplace and started a fire to make sure all worked perfectly.
Description of Work: I had a new fireplace inserted into my old brick fireplace. It looks fantastic and is so efficient, using less wood and giving off so much more heat.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Jeff K.
09/2017
5.0
fireplaces
 + -1 more
It was wonderful. Chris was so knowledgeable and great to work with. He was extremely responsive to our needs and his store has a great selection. He was so helpful with assisting us in finding the right size and model to suit our needs. He did a great job with installation too -- quick, clean and professional. Make the trip to Fort Atkinson to see Chris you won't be sorry.
Description of Work: We bought a wood insert for our fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ann U.
09/2017
5.0
fireplaces
 + -1 more
Great! Chris and his helper did a wonderful job!!
Description of Work: I purchased a wood stove and a gas fireplace stove from the Wood Heat Center. All help from picking out what I wanted to installation was professional, timely and done in a friendly manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Serena J.
09/2017
5.0
fireplaces
 + -1 more
Wood Heat Center was exceptional! They responded to my inquiry right away. Came to my house within days to measure and inspect the current fire place and had quotes back to me the next day. The install went smoothly and quickly. Chris even had a 'welcome package' for me, including a bundle of wood, firestarter, gloves, and fire glass cleaner. It was absolutely amazing. He also checked in afterward to see how things were going. I cannot express my gratitude to Chris and Wood Heat Center. I recommend them to anyone who wants a fireplace!
Description of Work: Wood burning Fireplace Insert.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda K.
09/2017
5.0
fireplaces
 + -1 more
Chris was great. He gave us a lot of good information, he came to our home to measure and ensure this would work for us, and helped us make our choice. Within a short time we had our new gas fireplace with a beautiful black and copper-trimmed front, operated with a remote control. It easily heats our entire great room and beyond. We highly recommend Chris at the Wood Heat Center in Fort Atkinson, WI.
Description of Work: After many years of having a wood-burning fireplace in our home, we decided to convert it to gas. We went to Chris at the Wood Heat Center in our town of Fort Atkinson because of the quality products and excellent reputation of Chris's business, and because we try to shop locally as much as possible.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy S.
09/2017
5.0
fireplaces
 + -1 more
It went great. Chris understood what we wanted and he knew the best linear fireplace for us. He worked with my contractor with the build out specs and the installation went perfectly. We couldn't be happier.
Description of Work: we needed to convert our woodburning fireplace to a gas fireplace. We wanted to replace the existing with a linear fireplace. We went to a fireplace store in Milwaukee and the salesperson just laughed at me and told me it couldn't be done. My contractor recommended Wood Heat Center and we are so glad he did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carl W.
09/2017
5.0
fireplaces
 + -1 more
Could not have been better
Description of Work: Chris and his team measured and installed a Pacific Energy Neo 1.6 woodburning insert into our existing, conventional open fireplace. We had requested the larger, higher-output format, the Neo 2.5 insert, and had contracted another installer to do this after the salesman measured on site and said it would be OK. The freelance installer arrived with the Neo 2.5, and they said that our existing flue was unsuitable for installation of the required 6" liner and refused to do the job, but demanded to be paid for the flue cleaning. After contacting Chris, he came out and measured our firebox, and immediately indicated that the Neo 2.5 would not fit, but the smaller, less expensive Neo 1.6 would, and would be better suited for my home. He then personally installed it (with help), and the liner that the other firm would not. And then he reduced his install cost due to the prior flue sweeping.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Carl W.
09/2017
5.0
fireplaces
 + -1 more
Could not have been better.
Description of Work: Chris and his team measured and installed a Pacific Energy Neo 1.6 woodburning insert into our existing, conventional open fireplace. We had requested the larger, higher-output format, the Neo 2.5 insert, and had contracted another installer to do this after the salesman measured on site and said it would be OK. The freelance installer arrived with the Neo 2.5, and they said that our existing flue was unsuitable for installation of the required 6" liner and refused to do the job, but demanded to be paid for the flue cleaning. After contacting Chris, he came out and measured our firebox, and immediately indicated that the Neo 2.5 would not fit, but the smaller, less expensive Neo 1.6 would, and would be better suited for my home. He then personally installed it (with help), and the liner that the other firm would not. installer
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Service Categories
Fireplaces
FAQ
Wood Heat Center, LLC is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Wood Heat Center, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Wood Heat Center, LLC offers free project estimates.
No, Wood Heat Center, LLC does not offer eco-friendly accreditations.
No, Wood Heat Center, LLC does not offer a senior discount.
No, Wood Heat Center, LLC does not offer emergency services.
No, Wood Heat Center, LLC does not offer warranties.
Wood Heat Center, LLC offers the following services: Supply & install of new Wood burning and gas burning; Freestanding Stoves, Inserts and Fireplaces.
Chimney sweep services. Service & cleaning of gas or wood units not sold or installed by Wood Heat Center, LLC