Stuart’s Landscaping & Garden Center

Everyone that works there is decent, professional- and they did a terrify job with my design. I did have a hiccup when they gave me an estimate- apparently the employee doing the estimate on such a big project did not even visit the site- so when the crew got there, they saw some poison ivy and also did not realize the severity of the slope. They at first tried to renege on the contract even though I put a 50% deposit, and signed a contract. I told them that I would pay for the extra cost for spraying down the poison ivy- but unfortunately they gave me the impression that the cost of that would be minimal. Afterwards, they attempted to upcharge me over 20% of the entire project- or close to $2000 for basically weed spraying for 20 minutes on two separate days. They said that they took a lot longer than expected as well- but it wasn't the poison ivy that delayed them- the root of the problem was the employee that did not accurately calculate the scope of the project- and the company wanted me to mitigate for what in their perspective was not as profitable as they wanted. I don't think it's appropriate to renege on a contractor after the client seeks bids, drops those other bids, sends a deposit, and signs a contract. Presumably, a company should survey the project before the estimate. I understand there can be unexpected things that come up- but that's for the unseen or underground- the customer shouldn't be responsible for an estimate not to their liking.

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The Stuart's crew has done the snowplowing for the westwind condominiums for several years. The crew always does an outstanding job on the private road, driveways and porches. The crew is respectful and friendly.

I found about them through a referral. Their price was a little higher than other companies. We believed that they were reputable based on what other people said, so we went with them.