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Grota's Chem-Dry

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation

About us

Chem-Dry professionals are trained to deliver the finest in service and quality. Using Chem-Dry’s proprietary cleaning solutions and powerful equipment, you can rest assured that your cleaning will be delivered by trustworthy, friendly professionals. As ranked by Entrepreneur Magazine, the Chem-Dry system is the world’s #1 carpet cleaning franchise. You can trust our expert technicians and quality products. -------------------------------------------------------------------------------- The Chem-Dry Brand Promise We will delight our customers with the cleanest and fastest-drying carpets and upholstery in the industry. Our products will be expertly applied so as to be gentle and on carpets and property and safe for people and pets. Our services will be delivered by trustworthy, friendly and knowledgeable professionals.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Superior Carpet and Upholstery Cleaning Specialty Spot and Stain Removal Oriental and Area Rug Cleaning-Wool Certified Tile & Stone Cleaning and Sealing P.U.R.T. Pet Urine Removal Treatment Carpet Installation, Repairs and Re-stretching Leather Cleaning and Protect

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

12%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
0%
3
0%
2
14%
1
29%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.6
responsiveness
4.2
punctuality
4.2
Showing 1-7 of 7 reviews

Janette K.
12/2016
1.0
carpet cleaners
  + -1 more
Unfortunately it never went!
Description of Work: Needed carpet cleaned - I've used another individual utilizing the Chem Dry procedure before and liked it very much. Unfortunately that individual has moved so thought I'd try this vendor. Calling at numerous times of the day was fruitless. No answer and only answering machine message is "the mailbox is too full." Are they no longer in business? If they are, certainly not very professional.
Rating CategoryRating out of 5

Joanne L.
08/2016
2.0
carpet cleaners
  + -1 more
Waited a day after they were shampooed and very noticeable stains still shown as well as lines/streaks where it was cleaned more than the other. Pet urine odor was removed and good. Contacted owner John Grota and was going to come out a few days later but our schedules conflicted. Left a message at least once a week since then to reschedule a time/day but never returned our phone calls. We also left a message on his face book page and never responded (message was viewed the same day). We cannot find an email address. Not a very happy customer and still waiting for a returned phone call as of August 27, 2016.
Description of Work: Carpets shampooed and pet urine odor removed on July 19, 2016 from owner John Grota.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$300

Deb H.
02/2016
5.0
carpet cleaners
  + -1 more
They did an excellent job. My wife is an artist and they were able to remove paint stains in the carpet. They were friendly, courteous and did a great job.
Description of Work: They cleaned all of the carpet in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tracey W.
04/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: The person I some with said he'd call back to schedule the carpet cleaning but didn't. I called again and left a message with a different person, and again received no call back. The voice mailbox was full or I would've left a third message.
Rating CategoryRating out of 5
Yes, I recommend this pro

Norma M.
07/2014
5.0
carpet cleaners
  + -1 more
Absolutely terrific job. John was right on time and quickly went to work. I know my carpet was badly in need of cleaning and I was not expecting miracles, but I got on! It looks as beautiful as the day it was laid. House smells clean and fresh--I will most certainly call again. I have no hesitation with a recommendation. Very pleased.
Description of Work: I placed an order to have my carpet's cleaned with extra protection and pet urine removal. No pressure just an explanation of services offered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Evelyn S.
09/2013
5.0
carpet cleaners
  + -1 more
John did an excellent job, was very informative and professional. I am very pleased with the results of the carpet cleaning--got a lot of spots out--carpets dried quickly with his cleaning method! He was also kind enough to help me cover some steps from the garage into the house with a carpet remnant that I had and was trying to cut and fit to the steps--service above and beyond!!
Description of Work: Cleaned carpets in three areas in my home (including a large area in my basement).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Faye S.
10/2012
5.0
carpet cleaners
  + -1 more
Grota came and measured the rooms, moved all heavy furniture, put plastic under furniture legs and did an excellent job throughout the home.
Description of Work: Cleaned carpets in kitchen, dining area, hallway, living room and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

    Contact information

    unknown, Fond Du Lac, WI 54935

    www.grotaschemdry.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 1:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Carpet Sales and Installation

    FAQ

    Grota's Chem-Dry is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 8:00 AM - 1:00 PM

    Grota's Chem-Dry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Grota's Chem-Dry offers free project estimates.
    Yes, Grota's Chem-Dry offers eco-friendly accreditations.
    No, Grota's Chem-Dry does not offer a senior discount.
    Yes, Grota's Chem-Dry offers emergency services.
    Yes, Grota's Chem-Dry offers warranties.
    Grota's Chem-Dry offers the following services: Superior Carpet and Upholstery Cleaning Specialty Spot and Stain Removal Oriental and Area Rug Cleaning-Wool Certified Tile & Stone Cleaning and Sealing P.U.R.T. Pet Urine Removal Treatment Carpet Installation, Repairs and Re-stretching Leather Cleaning and Protect

    Contact information

    unknown, Fond Du Lac, WI 54935

    www.grotaschemdry.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 1:00 PM