Air Tech Heating

Excellent, very professional and clean

They did give us some space heaters for the weekend to keep us warm. It took 2 guys about 6 hours. I like their product, they are attentive. They left the place as they found it. They should me how to use the new digital thermostat. They explained it for both me and my wife, I can change the temperature at the house remotely. I am very happy with the performance of Air Tech Heating and Cooling. They did a very accurate and thorough job of installing my new furnace and exceeding my expectations.

unknown

The two service techs were very professional and cleaned up after themselves. The price that was quoted was the price I paid. However once my unit was installed the HVAC does not function as advertised, the programmable thermostat that I paid extra for is not worth it. The blower fan should operate during the idle time, meaning when neither the AC or heat it is on. The impression we were given was the blower fan will constantly be running to encourage air circulation, the RPM’s would be low enough where it would be barely noticeable. However, I noticed this blower fan will run for brief periods of time and then shut down for about 5 minutes and then restart. So I tried to determine the issue through the thermostat, that's when the blower fan began to operate at a much higher rate of speed. I called Air tech and they sent out a service tech and he claim the furnace was not set up correctly (STRIKE ONE). I asked about the intermittently on and off cycles but received no explanation as to why this was happening (STRIKE TWO). After a few weeks I tried to determine the cause once again since Airtech did not respond to my calls or emails in regards to this. That's when I noticed the drainage hose was leaking water on my basement floor (STRIKE THREE). I mentioned this to Airtech and again no credible response was given other than they will get back to me. currently I had to shut down the blower fan entirely since it is once again operating at a higher RPM than it did before. At this point I'm stuck with functioning HVAC but with issues that Airtech chooses to ignore. BUYER BEWARE!

unknown

They did a good job. Considering the situation, they did their best to solve the problem. The air conditioner has been running ever since.

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Excellent and timely service! The workers were professional and friendly. There were no surprises in the final bill and it was a very fair price for the amount of work that was done. We are really happy with the results.

The owner came out and gave me a quote for what I needed. Did not try to up sell me additional items but did answer inquiries about additional items. When I called back to confirm the quote and set up an install date, they were able to accommodate my schedule. The day the work was to be performed, they showed up on time. All of the workers that showed up were polite and courteous and respectful of my home. They answered any questions I had while they were completing the install. One of the installers took the proper time to provide me a good orientation to my new system and how to operate it and if I had any questions, they advised me to call them. After the work was completed, they swept up their work space and hauled away any garbage that was part of the install. I was and have been satisfied with the work that was performed and would call them again for any air conditioning or heating work that needs to be done.

They seem to have done a good job as its running right now. The price was fairly decent and competitive. When we are going with air conditioning, I think, money-wise, it was not a big deal and it seems like everything is looking fairly well. They seemed to do a good job and all sorts of other things. They were out here to re-service it, so I didn't spend anything for the service of the unit or anything other than the brand new install, and it was installed in September 2011. There is nothing that needed to be replaced or reworked or anything like that, and when it got a little colder, it has been on ever since, keeping the house at a temperature I am looking for. The one thing that I don't like and its nothing to do with them is that they had a thermostat and it is one of those new digital things. I am able to run this one but I am not really happy with it. I don't think there is any way of getting around it because I don't think they make them mechanical. Per my own personal experience, the quality of work was very good. They were right on time. I had to just leave the key, they came and opened the door, finished the work, and when they were all done, they left the key, locked the place up and left. They were totally professional in doing the job; they cleaned up and everything else. I am thinking of putting the air conditioner in some time and when I have the money I will be getting Air-Tech Heating Inc. to come in and really look at our contract and if it comes out anywhere close, I would use them again.

They were spectacular. I spent $4500 on the job. I got the government rebate. They gave me a better price than what I was quoted by another company. They came recommended by a lot of people I knew. They managed to accommodate me before the rebate ran out. They gave good quotes. The gentlemen, who put in the furnace and the air conditioner, were very friendly and made sure they took care of things in my house. They were very careful and they spent time explaining the new furnace thoroughly. They asked me to call them if I had any questions. They told me exactly what to do when certain things happened. They were very thorough and very pleasant. I will use their services again in the future.

In July Air Tech came out to the house and performed the nessisary repairs. Or so we thought. In Otober when the temerature got down to 55 degrees in the house a week before we where suposed to move in.I had to call them back to the house and found out the previous repair man never even turned the water on to the boiler, never presurized the system. The main circulating pump did not work, two presure valves where bad, as well as several breaks in the pipes. I was charged $435.75 for work they where suposed to have compleated in july. i