M & R Movers LLC

M&R Movers is a very untrustworthy company. I contacted them five days before our upcoming in-town move. I confirmed over the phone with Ryan that this move would be for August 10th, the day of my closing. The night before my move (after all other moving companies had closed for the day), I get an e-mail from M&R Movers saying that they do not recall us ever discussing moving me on August 10th, and that they did not have availability for more than a week. They did not call me or attempt to contact me in any other way, and they simply would not answer their phones or respond to my voicemails when I tried to call them. I looked back in a thread of e-mails I had exchanged with Ryan, and I had specifically mentioned my moving date of August 10th several days prior to his cancellation (this, again, was in addition to the several times that I confirmed that the date was August 10th during my initial contact). I even have a thread of e-mails where we discuss logistical items for the day of the move, including what time the movers should arrive at my apartment. My main question is, since Ryan and I both had an understanding that I would be using their services, what date had they assumed that they were going to help me move? I have tried to contact M&R Movers several times since they canceled on me last-minute, but I still have received no response. Prospective clients of this company should beware of “spotty” communication, and ensure you have everything in writing before considering using this company. Ryan refused to draft up a contract for him and me to sign, and now I know why.

unknown

I contacted Ryan, they owner by phone. He promptly set up an appointment to go through the old house & quoted me a price. The movers showed up on time, including Ryan. Did a great job.

unknown

The team was on time and was very courteous. They handled all our furniture with care. They were efficient, yet careful. And the price was exactly what I expected based on our contract.

unknown