Blue River Landscapes LLC

We were attempting to get two estimates for our lawn service. Blue River was nearby and so we contacted them. They were pleasant over the phone and we looked forward to hearing from them with an estimate. After a changed appointment, we changed our plans and waited for the new appointment. Surprisingly we never saw or heard from them for an explanation as to why they didn't show up. We then called another business and took their estimate.

I called this landscaper on a Wed AM telling him my situation, that I was having a party that Sat & needed some fairly extensive yardwork done & hopefully some pond maintenance. I made it clear that if he could not get the job done in that timeframe to tell me so that I could contact another company. He assured me he could do it and that he'd be over Thursday afternoon to get started. He was professional on the phone & I truly thought I had found someone who might actually care about his customers. He called me at 3pm Thursday and informed me he would be over in 30 minutes. He attempted to confirm my address & only then realized that he had the wrong address, about 7 miles outside of my town. He said he'd just do the work on Friday then. I told him I had planned on him coming that afternoon so I could walk the grounds with him and show him exactly what I needed done because I would be at work the next day. My home was a foreclosure with extensive landscaping that had not been maintained for some time. When I told him I wanted him to come that afternoon yet, he seemed a bit annoyed, yet said he would come but that it would take him a little longer to get here. Meanwhile, a friend of mine and I were out in my yard working and did not notice how much time had passed. Well, by 5pm Thursday (2 hours later) this Chad fellow had still not shown up. He knew about my deadline (but not why I was having the party), yet just decided not to show up. I called his phone & I was sent to voicemail. I left a message indicating that I hoped he had not been in an accident & asked him to please return my call to let me know what was going on. At that point I thought it might be helpful to share with him the reason for my party that weekend -- that it was to celebrate the LIFE of my fiance who DIED in an accident 2 months prior. We had just purchased the home 5 months earlier, and it was our intention to throw a party to celebrate our new place & a new beginning. So not only was I celebrating his life, I was carrying out the wish that we both shared of having a party by the end of summer. No return call came. I called him the next morning, again hoping that he had not been hurt in an accident or something because I of all people know how that feels to lose someone to an accident, and again my call went to voicemail. I left a message similar to the night before, about the reason I was having this party, and told him it was very uncool for him to do this to me all because he didn't want to drive an extra 7 miles. I mean, seriously, it was 7 miles, and getting the address wrong was not my error, but his. I told him I truly hoped he would call me back and rectify the situation that day, or that I would be sharing my experience with him to my friends at the party (50 guests in attendance) and possibly even on facebook. Still no call. So it went from me being so happy & relieved to find this person who assured me he could help me, to him just not showing up because he didn't feel like it. I mean, I wasted 2 days waiting for this man to come do work he promised when I could've been looking for another landscaping business who WOULD do the job. Its unconscionable that someone could actually hear that the reason I was having this party was to honor my fiance's memory & NOT feel guilty about standing me up. Not only unprofessional, but also pretty heartless if you ask me. Thanks for nothing!!!

Made an appointment to evaluate my current landscaping and develop a plan to improve the appearance of my green space. The Blue River Rep never showed up nor did they call to cancel or reschedule.

This was my first experience with a project of this size and had to rely on the integrity of the company that I was going to hire. I called three companies for bids and of the three, Mr Johnson was the only one who took the time to work out a design that would give me what I wanted and at a reasonable price. I probably wasn't the easiest person to work with since I always seemed to be changing my mind but Mr Johnson was very patient and helped me to work through my ideas with him until we both understood them. He was very honest in telling me when something was going to cost more than I wanted to pay and coming up with alternative suggestions. The project was everything I had hoped it would be and looks like it cost three times the actual cost!! Going down to the river now is a lot easier on our knees and back and also a lot prettier! Mr Johnson is going to help set up a tool shed and a pier in the new future. He has so many contacts for just about any type of job. If he can't do the job then he knows someone who can which is a great help for someone like me who doesn't have anyone to help with these kind of decisions. His credentials are impeccable! He has been in the landscaping and turf management business for over 20 years. He has a B.S. in Horticulture/Agriculture Business and can do any type of residential and commercial landscaping projects including hardscapes of patios, walkways, driveways, retaining walls and outdoor living areas. He is also very very aware of the ecosystems and strives to protect them while improving the landscapes around them. It was the luckiest day of my life when I let my fingers do the walkin' and found this miracle man!! Trust me, my mouth will be spreading the word about this company and anyone who would like to see his work is welcome to come over and take a look. Just give me a call and we can set up an appt.