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Watersource Heating and Cooling Inc

Heating and Air Conditioning, Solar Panels

About us

Water Source Heating and Cooling has been providing geothermal heating, cooling, and radiant floor heat systems in western Wisconsin since 1983.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Service and installation of geothermal heating and cooling systems, geothermal loop systems, radiant floor heat, gas furnace and conventional A/C systems, and gas boiler systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.89 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.5
punctuality
4.8
Showing 1-9 of 9 reviews

ROY B.
02/2021
3.0
heating & air conditioning/hvac
  + -1 more
Installation went fine and efficiently. Problem is after-sale service. I had a zone control go out, and wanted a filter in the dehumidifier replaces. Called them in early november. They were too busy t come out. Told me it would be a while before they could do it. In late December I called again. They would not give me a date to come out, only that they were "very busy." It is now mid february, I have gone most of the winter with one zone controller not working. I would not recommend this company. They are swift on new sales and installation, but will not come back when you have issues.
Description of Work: Upgraded GeoThermo System to a new system

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0


John M.
09/2017
5.0
solar panels
  + -1 more
This is an excellent company to work with. I was scheduled promptly and they arrived when they said they would. The team worked well together and as individuals. Each knew his job and executed it efficiently and neatly. When his task was completed he would join the rest of the crew and work together. The installation was very clean. When the power company came to do the final inspection and hookup they were quite complimentary of the installation. There were forms to be filled out to apply for Focus on Energy rebates and these were completed by Watersource and all I had to do was sign and deliver the forms. We now have a more efficient cooling system for air conditioning in the summer and will get all our heat from the ground except perhaps on the coldest windiest winter days when our backup propane furnace will supplement the ground loops. We are currently (September) generating about twice the amount of electricity we use with the solar grid.
Description of Work: Installation of geothermal and solar for heat and electricity

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra P.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a heat pump for us and have serviced it a few times. They did a good job.
Rating CategoryRating out of 5
Yes, I recommend this pro

LaVonne K.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Don W.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
It took two days to install the system including digging and back filling a 300' ditch 8' deep and 10' wide, 80' of horizontal drilling from the ditch to the house at a depth of 6' and installation of a new energy efficient gas furnace as back up. The installation required a new plenum for the new furnace and the rerouting of some copper pipe. The measurements for the plenum were taken 2 weeks earlier, the sheet metal was prefabricated and assembled on site. It fit perfectly. The crew worked efficiently, you could tell they were used to working together. They were very good at briefing us to the operation of the system which is quite easy to understand and to do.We decided that it was more important to us to heat our home without burning fossil fuel regardless of the projected payback time. We are very happy with the system.
Description of Work: We had Watersource install a geothermal heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Shawn C.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
The install went great, they showed up right on the dot at 7am, with everything needed. Took them till about 3pm to finish as they had to first uninstall the old unit and parts of the in-floor heat system. Once the old unit was out there was quite a bit of dirt and junk in the basement due to the previous owners poor maintenance and water lines that had broke so they took a hose and washed up the concrete floor of the utility room. That was very nice, it still needed a good mopping but was way cleaner then it started. Then they installed the new unit, reused some parts off the old unit, ran new water lines to connect the hot water heater(one of the upgrades I got), and install the plumbing to the in-floor heat system. After the install was done they ran me through the operation, what noises to expect, thermostat controls (I can even control my geothermal unit on my phone!). They took the old unit out to the garage for me, they would have recycled it but I decided to donate it to a local tech college that would use it for training students. To date it's been working great, had one small dripping from a hose that was reused off the old system. I called about it and they came by to check it, put an extra hose clamp on and made sure the foam covers were sealed. Most likely it was just condensation dripping, at ether rate there are no issues now, and with a 10 year warranty I'll be worry free for years. As I mentioned above, geothermal is the way to go. I will be installing it in every house that I build in the future, Watersource will be my first stop for anything geothermal related. The upfront cost is a bit more but currently (Dec 2012) the rebates are about 30% back.
Description of Work: I purchased a house in which the geothermal furnace had froze due to the lack of winterizing. I had found on the unit that Watersource Heating and Cooling had originally installed the unit. I stopped by their office to get details. They were very knowledgeable about the property and the unit, they were able to give me more information about what had happen, previous service records for the unit, and any details about the unit. I had them test the unit to see what was good and what was bad, they tested the in-floor head system components also. They know these products inside and out and know exactly what to look for. I got a report of what was wrong and we discussed options for replacement and got an estimate. They were able to answer all my questions, explain how things work, roughly how long it will take to replace so we set a date for about 2 weeks out, they probably could have done it sooner if it weren't for my schedule. For a replacement of 90% of the core heating system for a house 2 weeks is pretty quick to have everything ordered in. I had also ordered some upgraded parts to provide hot water to my hot water heater after discussing the benefits and costs. I'll mention one thing that I am very impressed with, the geothermal furnaces. These units are 10 times better then anything else to heat and cool your house, the flyers that they have on efficiency don't lie. Expect a monthly saving, I compared my utility bills with two other family members who have similar house sizes and construction to mine. They both run on gas and for the month of November 2012 it cost them about $5 - $7 a day to heat for gas alone, plus electric costs. My geothermal unit (in a house that could be better insulated in many rooms) cost $74 for 30 days which is about $2.50 per day. That also include 100% of my hot water production. I don't even have the breaker on for the water heater, so that's a savings of $409 per year according to the water heater stickers expected cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Sue and Robert J.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
Went as described, day and half to take out old furnace install new one, dig trench 300 feet long, 9 feet deep and 9 feet wide, install pipes in g round cover them up.
Description of Work: replaced 20 year old gas furnace and at the same time installed a geothermal system. Took only 1 1/2 days, has worked perfectly since installation, lived up to claims, heat house for $238.00 for the heat season, if I went with dual meters it would be about $150.00 If I had another house in need of a heating system I would not hesitate to call them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,300

Sue and Robert J.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Everything went as planned so there were no surprises or problems
Description of Work: Installed a geothermal heating/cooling system. Took them a day and a half, it has worked without any problems ever since it was turned on. Heated our 2500 square foot house at a constant 70 degrees for $237.00 this past winter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

NORMAN S.
06/2009
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful. They came when they said, installed the system without problems, cleaned up after themselves, showed me how to run the system.
Description of Work: They came out and installed a geothermal system in my home in one day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

    Contact information

    3650 Greenway st, Eau Claire, WI 54701

    http://www.watersourcegeothermal.com/

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 12:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Solar Panels

    FAQ

    Watersource Heating and Cooling Inc is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 12:00 PM

    Saturday: Closed

    Watersource Heating and Cooling Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Watersource Heating and Cooling Inc offers free project estimates.
    No, Watersource Heating and Cooling Inc does not offer eco-friendly accreditations.
    No, Watersource Heating and Cooling Inc does not offer a senior discount.
    Yes, Watersource Heating and Cooling Inc offers emergency services.
    Yes, Watersource Heating and Cooling Inc offers warranties.
    Watersource Heating and Cooling Inc offers the following services: Service and installation of geothermal heating and cooling systems, geothermal loop systems, radiant floor heat, gas furnace and conventional A/C systems, and gas boiler systems.

    Contact information

    3650 Greenway st, Eau Claire, WI 54701

    http://www.watersourcegeothermal.com/

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 12:00 PM
    Saturday:
    Closed