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TECHNICAL DIFFICULTIES

Appliance Repair, TV Repair, Appliance Repair - Small

About us

factory authorized repair service on all majore television brands and LG Samsung branded appliances. Established in 1989. please visit our webb www.techdiff.com for more information.

Business highlights

35 years of trusted experience

Services we offer

We offer courtious professional in home service for TV and appliances. Drop off service is available in ether of our two stores. Eau Claire WI. or Green Bay WI.

Services we don't offer

We do not fix computers, refrigerators or small appliances.

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

2.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
0%
3
0%
2
0%
1
80%


Rating CategoryRating out of 5
quality
2.3
value
3.0
professionalism
2.2
responsiveness
2.2
punctuality
3.0
Showing 1-5 of 5 reviews

Aaron M.
11/2022
1.0
appliance repair
  + -1 more
Owner is rudest a****** I ever met. They obviously don’t care about customers or service. The technicians are the same say rude backhanded comments. Avoid!
Description of Work: Hole in dryer.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Kathy H.
04/2018
1.0
appliance repair
  + -1 more
Never received a call back from them.
Description of Work: Called to have them come out to look at my LG washer. Spoke to one person, called back the next day and left them a message to call me back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Mary L.
10/2017
5.0
appliance repair
  + -1 more
Great! Talked through everything, gave us options so we could decide how to proceed. Explained cost breakdowns and answered questions we had. Really helpful!
Description of Work: Samsung washer issues, wasn't draining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark H.
08/2017
1.0
small appliance repair
  + -1 more
Technician incorrectly diagnosed the problem and as a result, did not fix the problem. He left without checking the repair. The microwave still did not work, and AGAIN, caught fire. The manager called me a liar when I told him what happened.
Description of Work: Diagnosis and repair for a Samsung over the range microwave.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Jennifer L.
09/2014
1.0
tv repair
  + -1 more
The tech called and arrived within the schedule timeframe. He started and stopped the machine several times, didn't see any problems. I let him know that it errors out after running almost a complete cycle, then stops, with sopping wet laundry. He let me know that he did replace the part, and there was nothing more he could do. I asked if I should call them back directly if/when it happens again or call Best Buy. The tech said "there would actually need to be something wrong with it or we'll have to charge you to come back out." I told him I wasn't going to the laundromat for the last few weeks for my own amusement. He said he would need "some proof that there's actually something wrong." I asked if a picture would be helpful, and agreed (somewhat sarcastically) that I would send him a picture. After he left I started a load, and sure enough, same error. I called the main office and reported what had occurred, and that I was treated rudely by the tech. He said "that's weird." The person on the phone then looked through the manual and read off some of the other causes for this error. He asked if it could be water pressure, and I said I didn't think so, our water pressure has been fine. He said the only other thing they could do was order another part, and he would call in 3-4 days to schedule another service call. I asked if someone else could come out this time, and he said "it depends on the schedule." I called Best Buy and told them about my experience with their 3rd party contractor - they apologized and will find me another contractor in the area. I have never had such a horrible experience with a contractor or repair person.
Description of Work: LG washer was getting an error code. Technical Difficulties is a 3rd party contractor through Best Buy. They initially canceled the appointment Best Buy set up, ordered a part based on the error code, then called when it arrived to set up another appointment. This is now 2 weeks since my original call to Best Buy.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


    Contact information

    7729 PRILL RD, Eau Claire, WI 54701

    Techdiff.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    TV Repair,
    Appliance Repair - Small

    FAQ

    TECHNICAL DIFFICULTIES is currently rated 2.2 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    TECHNICAL DIFFICULTIES accepts the following forms of payment: Check,MasterCard,Visa
    No, TECHNICAL DIFFICULTIES does not offer free project estimates.
    Yes, TECHNICAL DIFFICULTIES offers eco-friendly accreditations.
    No, TECHNICAL DIFFICULTIES does not offer a senior discount.
    No, TECHNICAL DIFFICULTIES does not offer emergency services.
    Yes, TECHNICAL DIFFICULTIES offers warranties.
    TECHNICAL DIFFICULTIES offers the following services: We offer courtious professional in home service for TV and appliances. Drop off service is available in ether of our two stores. Eau Claire WI. or Green Bay WI.
    We do not fix computers, refrigerators or small appliances.

    Contact information

    7729 PRILL RD, Eau Claire, WI 54701

    Techdiff.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed