Orkin Pest Control

So disappointed with our Orkin experience. We paid $250 for four sticky traps we could have bought at the hardware store for $10. There was no follow-up from them, and needless to say the problem was not addressed. My request for a refund was not honored and their customer service representatives kept putting me off. Don't waste your money or time working with them.

We are very pleased with the services provided by Orkin. We had a real problem with ants and they took care of it. We continue to receive on-going treatments every other month and have had no further problems (for years.) They are always on-time, explain what they have done, and are very professional. They have given tips for what we can do to prevent other pest problems, and even let us know when our dryer vent looked like it might be plugged or need to be cleaned.

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We tried at least two times to get Orkin to come out and evaluate where bats were getting into our cabin and provide the appropriate remediation. Using their main 800 number, we called and were told someone from the local office would get bck to us. Never happened. About a year later we called again, and got a response in the form of someone from the local office stopping by our cabin in the winter. He assessed the problem, and said he would return in mid-April or thereabout to fix the problem. When we hadn't heard from him by early May, we called to get a status update. Had to call and leave a message a second time before we got a callback. He left us a message that he was behind schedule and would get to it soon. We called for another status update on the 23rd, and left a message that was not returned. We called around and found another company to do the work for us.