No Whoops Moving

Description of Work: They moved our household from Eau Claire, WI, to Colfax Township, WI. They were available at the last minute when no one else was, but required help from our realtor to secure a second moving van. They were able to mobilize a large crew quickly, but it was clear from the way they packed items most of the crew was inexperienced. I was present in our home when the representative first came through and the agreement was that certain items would be packed by us and others by them. When they actually arrived they stated we should have pre packed all personal items other than furniture ourselves. They unpacked and repacked the china and kitchen ware that had been done by us. They deeply scratched the top of our Ethan Allan antique table which had previously been in perfect condition. All but 3 of our lampshades were damaged, and those where of size shape and color that cannot be replaced. Thank goodness our square grand piano was moved by piano specialists. We are still sorting through boxes stashed in the back basement trying to find items. I am very pleased that they could step in at the last moment to move us, but otherwise would not recommend them unless you are an extremely organized individual who has time to prepack everything on your own. I should note that their estimate for moving us was half the price of other companies in the area.

Description of Work: Unloaded a 28ft moving truck; carried items into home (two flights of stairs)

Description of Work: The move went fairly well. They loaded our boxes and furniture one day and then unloaded the next. The downfall to our move was that our unload day was Halloween. You'd think it was Christmas for the way they rushed through the job that Friday. The owner told us we'd have to pay extra if they didn't get it done by a certain time because they all had little kids. | |I was impressed with the politeness of the crew. Yes ma'am and thank yous all around. No foul language that I could hear. The one thing that would keep us from using them again was the professionalism of the owner. Paul. Never looked my husband or me in the eyes when talking to us. I hadn't met him on the day he estimated only the day they moved us in. I asked if he was Paul and he said yes walked right by me. The young men that were working for him had a much better sense of customer service and had great eye contact. Manny, Austin 1 and Austin 2, Mario and Lopez. Rob who loaded the truck was the most professional and Ryan did a great job though he too, had poor eye contact. | |Not sure I can recommend or that we would use them again. Possibly if the owner was more professional. |

Description of Work: My sister bought her kids a ping pong table for Christmas, and we needed help getting it out of the pickup and into her basement.

Description of Work: Moving

Description of Work: I just moved in to a new house and I used No Whoops moving.