Over 30 years in residential, light commercial heating and cooling business.
Offer financing upon approval. Accept checks, Visa, Mastercard and Discover.
Business highlights
39 years of trusted experience
Emergency Services Offered
Services we offer
Installation and Service of: Heating and Air Conditioning, gas and oil furnaces, boilers, heat pumps, split systems, thermostats, air cleaners & humidifiers. HVAC systems for new construction.
Great. They cleaned it and provided a fix but also said not a required fix unless furnace stops again. No forced sale which incteased my confidence to use them again.
Description of Work: Furnace stopped running.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
AnnLouise S.
10/2016
5.0
heating & air conditioning/hvac
+ -1 more
The technician arrived on time and work was thorough. All my questions about the unit were thoughtfully answered.
Description of Work: Had a cleaning and inspection of furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nicholas R.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
It went well. The guys were on time and immediately put drop cloths down before they even went down to furnace room. They worked quickly and kept me apprised of their progress and also of a few issues they found. I was almost made aware of energy incentives that I could make use of with the new furnace.
Description of Work: I had a furnace replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bradley K.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
Great service. Called nearing the end of the day, as I was following up on the message I sent earlier in the day. Ron hadn't received that message, but was able to contact and have a technician come out within an hour or so. Thankfully, for my very old air conditioner, they had the replacement part needed and were able to replace it right away.
Description of Work: Air Conditioner service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PATTI D.
09/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Indoor Comfort Inc
Thank you for the time to write a review.
Brittany M.
09/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$100
Response from Indoor Comfort Inc
Thank you for the review!
Diane F.
09/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: We have had Indoor Comfort do work for us for many years now. In 2003 they installed a new furnace and central air system and we have been very satisfied with it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Indoor Comfort Inc
Thank you for the review...over 12 years since the "new" equipment !
Thomas W.
09/2015
4.0
heating & air conditioning/hvac
+ -1 more
They did fine. It took them two days to get out here. It was a very busy time. They had to come back the second time. They seemed to be honest and reliable.
Description of Work: They came out two weeks ago for the AC.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Response from Indoor Comfort Inc
Glad we were able to solve the AC problem. Thank you for the review
Susan H.
09/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$170
Response from Indoor Comfort Inc
Thank you for the review. We appreciate loyal customers like you!
Joan K.
09/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Clean and check furnace and air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Indoor Comfort Inc
Thank you for taking the time to post this review.
Brooke L.
09/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Indoor Comfort Inc
Thank you for the review.
Allen E.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
Indoor Comfort has been our "go to" heating and cooling contractor for over 20 years. These guys have installed and repaired our furnaces and air conditioning units in four different new and remodeled homes. They are honest, do excellent work at a fair price and will make sure the customer is satisfied with the work they do. I trust them with the key to my home when I'm on vacation. I highly recommend calling Indoor Comfort for HVAC work.
Description of Work: At midnight on a weekend Chuck responded to our call from Texas that our furnace had gone out. Promptly went to our house, found and fixed the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Indoor Comfort Inc
Thank you for taking the time to give this review
Karen K.
12/2014
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Indoor Comfort Inc
We sincerely value our customers review. Thank you
Michelle Y.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They were there when they said they would be. The men were friendly and did their job very professionally They were very reasonable with their price for a new furnace and air conditioner I would highly recommend this company!!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Indoor Comfort Inc
Thank you for posting this review
David J.
09/2012
1.0
heating & air conditioning/hvac
+ -1 more
Indoor Comfort has serviced our heating/AC for approx 15 yrs and we've been happy with them for the most part. In the past year or so, the service has gone downhill. On Sat. over Labor Day weekend, we called when our a/c stopped running. The answering service took my call and said someone would call me back. After an hour, thinking my call was possibly missed, I called back. I was told they would have someone call me right back. I waited around until almost 5 pm, still no call. We called a 3rd time, and a rather exasperated operator said she would have someone get back to us. About 10 or 15 min later, a call back finally came, from someone named Dave. It was very strange the way I seemed to be asking all the questions and he was basically answering with a and quot;yesand quot; or and quot;noand quot;, and not much more. The reason he gave for no one calling us back was that they had sent the on-call tech on an out-of-town call (St. Croix area) (poor decision). He never once apologized for their lack of calling, or anything. I then asked if that meant that they would not be coming out to fix our a/c that day, and he answered, and quot;No.and quot; Like the rest of the conversation, I was getting more frustrated and confused with the whole situation, and asked, and quot;You mean and quot;noand quot; as in, and quot;no, you cannot come outand quot; or and quot;no, you can come out yet today.and quot; He said they could not come out. It was like pulling teeth (while pulling hair out at same time). He did say that someone could come the next day, or Monday. Later, I was shocked to find out this very unprofessional conversation I had was with the owner of the company! On Monday morning I called and talked to the office manager, Ron, who is always extremely helpful, and told him what happened. He was apologetic and sympathetic. He sent Phil out, our favorite technician, and it turned out to be a very simple problem that took about 5 min. to figure out and fix. Phil is retiring in March, so we decided that we will not be calling Indoor Comfort again. We were very fortunate that while it was hot, it was not as hot as it has been this past summer, or we would have been a lot more miserable, in which case we would have just called someone else. I have since set up an appt. with Erv Smith to have our furnace serviced this fall.
Description of Work: We needed someone to come out when our A/C would not kick on.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Susan B.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
Very well. Everything was working OK. Technician was on time and very friendly.
Description of Work: Yearly AC check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Indoor Comfort Inc
We value your opinion. Thank you for posting this review.
Duane R.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
I picked Indoor Comfort from angies list and went to see their products. I thouht they had very good products so I got a estimate. I got another estimate and I chose Indoor Comfort. I got very good products and excellent installation.
Description of Work: replaced furnace and air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Response from Indoor Comfort Inc
Appreciate your trust in our work. Thank you
Susan B.
07/2010
5.0
heating & air conditioning/hvac
+ -1 more
Very, very well. Their two installers were at my home by 8:10 a.m. on July 16th. They were very professional and very neat. I have carpeted steps going down into the basement, so they covered them with canvas runners so as not to get any dirt on the carpet. They were steady workers and very pleasant and answered any questions I had. They finished up between 2:30 and 2:45 p.m. that afternoon. Everything was so neat and clean, you couldn't tell that they had even been here except for the new AC and new furnace. I was not charged for the initial service call because I purchased a new AC and furnace from them. I would give my whole experience with Indoor Comfort an A+ rating and would definitely recommend them.
Description of Work: Investment after rebates and tax credit will be $3,537. I was having problems with my central air frosting up. I called them on July 6th and they came over in the afternoon to check it out. It was determined that it had leaked freon again as I had had it recharged last summer too. After hearing about the cost of freon and what it would cost to check for leaks (with no guarantee), I felt due to the age of the AC it would be better to just get a new AC unit and also a new high efficiency furnace as the frost melting from the condenser leaked down into the furnace. The owner of Indoor Comfort came to my home on July 8th to see what would be needed. I received their estimate in the mail on July 10th. I thought about it and decided to just go with Indoor Comfort as I had faith and trust in them and felt they would do right by me. I signed and sent the estimate back to them on the July 13th. They called me on Friday, July 16th and said they could come on Monday, July 19th if that worked for me. It did so he said they would be here between 8:00-8:30 a.m.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Indoor Comfort Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Indoor Comfort Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Indoor Comfort Inc offers the following services: Installation and Service of: Heating and Air Conditioning, gas and oil furnaces, boilers, heat pumps, split systems, thermostats, air cleaners & humidifiers. HVAC systems for new construction.