Erv Smith Services Inc

We've used them for years and years.

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Furnace replacementbetter than excepted

We just bought a house and wanted to have the furnace and ac serviced. We also wanted to have the ducts cleaned. Jake arrived on time, was very friendly, and was very knowledgeable. Being a first time homebuyer he went through and explained everything and gave me tips. When he checked out the ducts, he noted that they must have been cleaned somewhat recently and were in great shape. He was honest and suggested holding off on cleaning them but gave an estimate for cost if we did decide to do it. Excellent customer service and I would recommend them to anyone.

unknown

Excellent. Did more than I expected.

unknown

The service person arrived at the scheduled time and was knowledgeable and professional

Needed to replace HVAC units that were 25+ years old and had repaired during winter several times due to circuit board and burner problems. Bud from Erv Smith Heating was great to work with. He was on time and provided several options for consideration and efficiency of a 3,600 sf home. After obtaining 3 bids we accepted Erv Smith Bid for a Trane Furnace and AC system. Added Humidifier and electronic air cleaner. The work was done on time and service techs cleaned up as if they were never here and hauled away old equipment. Erv Smith worked through all rebates with manufacturer and Xcel Energy so I only had a net due after rebates. Bud and his team made this so easy. We would for sure recommend Erv Smith Heating!

unknown

Heating and Cooling contracting is their major part of their business. I have a contract with him and he does the cleaning and the adjustments twice a year and if there are any repairs I get a discount on it.

It's a hot water system with baseboard heat registers. Even though it is 26 years old it is not leaking and has been dead reliable, so he recommended having it serviced each season and if the service tech finds nothing wrong keep using it. It would have been an easy sale for him but he was honest and prevented me from spending a lot of money unnecessarily. He said he would quote a couple of new models so I would know what to expect when needed and I received them just two days later.

In the end it was a great experience and they even recommend some custom solutions if any issues were to arise or if we wanted to make changes in the future. In the end I know a lot more about chimneys and will use Erv and the staff at The Hearth Shoppe for any future fire place needs

It went very well. They were punctual, thorough and speedy. A job well done.

. excellent. very prompt and professional service. first day they came examine to give an estimate, were able to come back the next to do overall service technician offered very good and detailed answers to my questions and offered good advice about my system.

They come out every few years to check the systems and clean them.

They are very good. I would use them again in the future.

They are very good at what they do. We have had the furnace for 3 years. The first guy that came out and did an excellent job. The next year it was another guy and he so good. This year we requested the guy we had the first year and he did an excellent job. They have an excellent reputation and I think they have earned it. Costs are going up all the time, but we don't like having to pay it out like this. They are punctual, they give you a time frame they are going to come and they show up during that time.

They area a local company, been in business a long time and have a good reputation. We have just always had very good luck with them. They are prompt and professional. We have just always gotten them and I would highly recommend them.

He was very expensive. He was unable to fix the fireplace to my satisfaction.

They are very good. They showed up when they said they would. They called to let us know that they were on the way. They delivered what they said they would. They even did a follow up call to see if we had any issues and they let us know about their warranty information if we had any furnace trouble. Their prices was pretty comparable to other stuff we've had done. They were a little more expensive but they were a little more thorough. We would absolutely use them again.

Service person cleaned that orifice and cleaned the others. He also cleaned out all the rust (lots of it, as the humidifier had been leaking). Also cleaned a sensor. He was very careful in his work. I had asked if I could watch; he explained all the way through what he was doing. He was an excellent and pleasant representative of Erv Smith. During my original phone call to order the service, I was told that it would cost $55 just for coming to the house. I had not asked. I felt that the overall charges were reasonable.

I searched a lot of reviews on what type of furnance to buy and basically they all came down with how good the install is, so I called Erv's since they have been around a long time. The sales rep was very knowledgeble and friendly, the warranty that they give on their furancance could not be matched, and the gentleman who installed the furance did a great job was very professional, took his time to do it right, and than cleaned up so well you couldn't even tell he was there. The furnance runs great, I would definetly go through them again!

First of all, the person who answers the phone is very knowledgeable and she went out of her way to find a time to do this. They send someone to come ahead of time and make sure that your furnace fence needs cleaning. If they don't, they wouldn't do it.

They're priced well and they do excellent work. They are very thorough, they give you this huge checklist of things that are check and let you know if they see any problems at all then discuss with you if their is a problem and what we could do about it. I never worry about anything just dying on me. They are extremely professional and punctual. If they say they will be here at a certain time, you'll hear them here. That's saying something because they are 70 miles away, they are always here on time.