Culligan of Eau Claire

I had a reverse osmosis drinking water installed approximately eight years ago. Then four years ago they removed it per my request. They had placed a hole in my water drainage pipe for overflow in the reverse osmosis setup which they had to plug; therefore, they put a piece of plastic tubing in the pipe and enclosed the tubing with a plastic plug. I assumed that they would return my drainage pipe to the way it was prior to the installation, so I did not think anything else about it. Then four years later I heard water draining from the plastic tubing onto my cabinet floor! I called the company and informed them that the plastic tubing was leaking and they said it was four years ago. I had a difficult time getting them to come out to repair the pipe; however, they did when I told them that I will call the plumber and send the bill to them. They sent two men out and they were very courteous. They placed a different plug on the pipe which they assured me it would not leak. They noted my cabinet floor was warped and pulling away. They took pictures of it and stated the manager would contact me, for I felt the cabinet floor should not be warped. What I am really upset over is the company manager NEVER called. I left THREE messages for him to return my call, but he never called back. I would never return to this company for they do not stand behind their work and the manager is not willing to talk to you. Very poor customer service!!! I had my cabinet floor fixed at my own expense. In addition, the pipe has not leaked since they finally fixed that.