R & R FIREPLACE & CHIMNEY

Very accommodating when setting appointment, Arrived on time, very professional, covered everything to avoid getting my house dirty. Very honest in recommending repeat service, since I am a regular user of my fireplace, but not a heave user, they recommended a repeat check and clean every few years. Overall, very satisfied with the service.

They were able to put me in their schedule in the quickest time frame of any of the companies I contacted. They showed up within the time frame they gave me. They were at my house for about 20 minutes and turned on the gas log fireplace. My husband was here and no one smelled gas, so they didn't really need to do anything. They did place a drop cloth on the carpet so they didn't make a mess in my bedroom where the fireplace is. They only charged us $50 for the service call instead of the normal $85 because it was such a short 'no work' visit and we are only a short distance from their office. I like being able to use a hometown company.

Googled chimney sweep to find R&R. Two men arrived 10 minutes early. They came inside to look over my home and started. First, they laid down 2 tarps before bringing in their equipment. The large vacuum had a hose with a fitting that connected to the flue creating a seal. When the chimney was cleaned from the top no dusk escaped into our home. The inside man noticed that our prefab fireplace panels had some cracks. He sealed them by using a special caulk for fireplaces.