Redefined Realty Advisors LLC

We worked with Corrine and she was very professional and knowledgeable.

I was very happy with the service I received from Colleen and her entire team. From the incredible photographer through her office staff keeping my current on what was going on I could not have asked for more. She did a great job and I would recommend to anyone.

Thank you so much Corinne! You were the best realtor, more than we could have ever dream for! We will definitely stay in touch! We appreciate everything you did for our family!

SELLERS BE WARY!. Company agent over promised. The market analysis Indicated sales in our area could yield better price for home than other Big more established full commission local Realtors. While we received an offer in eight days it and every other brought forward by agent required significant seller contributions more than offsetting any potential commission savings. The offer we accepted with agents encouragement- fell though. Every deadline was missed by buyer. There were several errors in contract drafting and no clause for Timing of the essence. Our desire to include listing with Home buyer protection plan was delayed. The listings were not completely included on major web sites like Zillow and Trulia due to a boycott by Realtor and other local companies frustrations with Zillow and Trulia fees and Policies. RESPONSE from Company below untrue! We were listed on Trulia and Zillow initially Zillow was of concern due to fees and Policies Agent touted his high rating and preference for Trulia!! After default on Accepted Buyer offer refused to update listings Photos or provide an action plan to make up for Prime sales time lost and home being Vacated! We relisted with another local company and home was sold for less money in part due to delays and the home being vacated in anticipation of a signed sale agreement being completed. The supposed Discount fees for commission were more than offset with every offer brought forward that required Seller Contributions to Buyers closing costs. Disappointing results and in the end despite reviews by potential buyers indicating home was priced right company agent suggested We were over priced!! Unprofessional, rude, overpromised and disappointed results . We sold our home going to an established LOCAL company. We are further considering action with State of Wisconsin Licensing, BBB, and or Potential Legal action against both the company and agents involved. We are displeased with unprofessional conduct ,errors, omissions, and lack of compliance with representations made at time of listing . Company Commission of 3.99 % plus $695 fee -( some documents suggested this fee was a monthly charge) no bargain when sale includes seller contributions of buyers closing costs ! FURTHER CLARIFICATION AND REPLY TO REDEFINED REALTYRESPONSE:Interesting Reply from ** ********* Broker for REDEFINED REALTY ! Good attempt to redefine the actual facts however-- Agent DID Promise to use Trulia and indicated his stellar performance. Zillow was used initially after we indicated our preference to do so. The first offer we received that "you feel was fair"- included a Seller contribution toward buyers closings costs of $3000 and in addition was was some $6000 less than listing price. And was subject to a VA home inspection as well as other conditions. Buyer could not get loan as was his borrowing capacity was maxed out ! The second offer we received which was countered by your agent required a Seller contribution of $3,780. and also reflected a price reduction from the original listing of approx. $5,000. There were other terms which you too are aware of in the drafted contracts. The transaction was not completed and every deadline was missed by buyers and their agent. No home inspection, no appraisal, no loan application filed so after the closing date came and went we requested to be released from your company. The contract drafted by your agent-- appraisal was not to be completed until after sale!! We noted the error and was told it didn't matter! ...... Really?! About a month and a half of prime selling time was lost as well as home being left vacant. Only days before sale was to close the agent for Redefined realty indicated by email that he had heard a "rumor" buyers were backing out. When pressed for details of the "rumor" the Redefined agent indicated he had been advised that no application for loan had been filed and the buyers were seeking a grant. Our attempts to discuss this failed situation directly with you as Company Broker Sir - also went nowhere.. As a matter of fact and your direction the agent has been told to not discuss the matter with us and you Sir had requested our attorney contact you to be directed to your attorney! It appears both firms may in fact have the same legal representation? We have attempted to avoid litigation and the added expense of such a course but REDEFINED REALTY appears to prefer that approach? The State of WI DLR is likely going to receive a formal complaint as we are aware there was previous action taken by the board a situation that we were not made aware of by your agent even though we had made him aware of information we had found suggesting problems of credibility and conduct found online with a simple search. The lack of fondness you cite is mutual- we are not fond of your responses to date and feel others should not be subjected to the same levels of service and dismissal. We had only a modest home to sell and invested significant $ and time preparing to sell some would just dismiss this mess . There is much more which you are aware of that suggest the actions taken by your agent which could have provided additional protections for us but apparently the lake and country market Property is of much more value in commission and prestige than the homes located in the city? Feel free to contact us directly if you prefer another approach to mitigating / resolution of our concerns with your firms handling /of our contract. In the meantime we will continue to express our free speech and rights to share our dissatisfaction with the over promised, undelivered results of your firm and your agent. We are as well pursuing the agent that already has had some previous action with the State Licensing board- not shared with us by your agent after we made him aware of problems we had learned at the very beginning.

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We didn't end up selling the house. They were pretty honest and friendly. They helped us out, considering how the market was. They did everything they said they were going to do. We've used them a couple of times now and it might be time to try something else.

Colleen thoroughly explained their pricing and philosophy during our initial meeting. They sold two houses for us. The team is great...we opted for the full service option and would chose them again. There were a few times when I pushed for them to follow-up with positive showing feedback. We received several offers, some laughable, but in the end a great experience.

Terrific experience. For a lower-commission service, their service was first-rate--we never missed a thing versus using a full-commission broker in the past.

They sold our house very quickly.

It's a very flat rate real estate company compared to other real estate companies. They have a spectacular deal because I would have had to pay a standard broker probably close to $10000 as commission towards the house. It would have been much more expensive. They are very responsive. They made a number of suggestions which made a lot of sense which I should have followed initially. I would use them again in the future if need be.