LANDMARK APPRAISAL CO

Description of Work: Home Appraisal

Description of Work: We hired Landmark Appraisal to appraise our property when we put it on the market so that we would know or sure what the value of the home was. They were prompt to make an appointment with us and their cost was about what our realtor told us it would be so we went with them. The appraiser's name was Tony. He came by and appraised the home when he said he would. He stated he would have his report to us in 3 days. That was where it all fell apart. Weeks went by and still no report. We called him a few times to ask him where the report. Once he didn't return the call, once he said we would have it that week but it never came and once, I called him once around noon and he answered but sounded like I just woke him up. After more tan a month my husband called him and left him a message stating that we needed to get us his report by the end of that week or give us our money back & we would report him to the BBB. He asked us at the beginning how much we had it listed at and we told him. In the end, that was the value he put on the home. We are not even sure that its an accurate appraisal.

Description of Work: Home appraisal. The appraiser from this company was quite lazy. We ended up doing the majority of his work (pictures, previous appraisals, etc.). His appraisal was way off the mark as he didn't use the appropriate comparisons based on the quality of finishes in our home. It is hard to fathom that our home would be worth less than it was during the height of the great recession in 2008/2009 when we had our last appraisal. I would NEVER use this group again and would advise others not to as well.