Fox Chimney Service LLC

About us

Fox Chimney Service LLC Family owned & operated.

Business highlights

17 years of trusted experience

Services we offer

Chimney and fireplace repair, gas,wood,pellet stoves inserts and fireplaces masonry maintenance & installation. Historical restoration and chimney/masonry rebuilding and tuckpointing.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8294 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 226-250 of 294 reviews

Brenda T.
06/2015
5.0
chimney sweep, masonry
  + 0 more
unknown
Description of Work: Performed a cleaning and inspection of our gas fireplace. Gave us a couple of good tips and pointed out some things about the fireplace we did not know.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Fox Chimney Service LLC
Thank you for the review!

Erik S.
06/2015
5.0
chimney sweep, masonry
  + 0 more
unknown
Description of Work: chimney claened well and prompt service

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Zubin G.
06/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$119

Lawrence S.
05/2015
5.0
chimney sweep, masonry
  + 0 more
unknown
Description of Work: refurbished gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Layla M.
05/2015
5.0
chimney repair, chimney sweep, fireplaces
  + 1 more
unknown
Description of Work: Installed new pellet stove and new chimney cap, inspected chimney. Owner did the work, went very well even though he wasn't familiar with the brand of stove and he had to retrofit a space previously used for a wood stove. Also looked at the wood burning fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle T.
04/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$119

John M.
04/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Gary and Nancy H.
04/2015
5.0
chimney sweep, fireplaces, gas logs
  + 1 more
unknown
Description of Work: Cleaned our gas insert fire place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dorothy L.
03/2015
5.0
chimney sweep, fireplaces, gas logs
  + 1 more
unknown
Description of Work: Cleaned & checked my gas fireplace. Checked to make sure pilot safety was working properly. | |The service man, Travis, was very professional, competent, prompt, and cleaned up when he completed his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Daniel C.
03/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie W.
03/2015
5.0
chimney sweep, fireplaces, gas logs
  + 1 more
unknown
Description of Work: Cleaned the gas fireplace and explained how we could do it in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

william A.
03/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Did a better job than previous service in fine tuning the gas fire output and the quality of the "embers". Did not spray paint the back flash like previous service, however it did not look like it needed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

BJ B.
02/2015
5.0
chimney sweep, fireplaces, gas logs
  + 1 more
unknown
Description of Work: They did a clean and inspect on the gas fireplace for my parents, who are in their 80's. They were very courteous and made them feel at ease. Now my folks will not worry about the fireplace causing any issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jose V.
02/2015
5.0
chimney repair, chimney sweep
  + 0 more
Great service
Description of Work: Cleaning, upgrade, and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

william D.
02/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: It was a deal for $99 for gas log fireplace tune-up, cleaning, and inspection. It was fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary K.
02/2015
5.0
chimney repair, chimney sweep, fireplaces, gas logs
  + 2 more
unknown
Description of Work: Our gas fireplace had not worked since we moved into our home 5 years ago. I do not recall the name of our service man, but he did an excellent job. He wired our fireplace to work and cleaned the fireplace (even the glass sparkled). We would highly recommend FOX chimney services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Fox Chimney Service LLC
Thank you so much!

Sara E.
02/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Fox Chimney Service LLC
Thank you for taking the time to give us a review!

Thomas D.
02/2015
1.0
chimney sweep
  + -1 more
unknown
Description of Work: Didn't fix the problem.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$90

Response from Fox Chimney Service LLC
[removed member name] Once again this is a failure of communication. The service you ordered was a clean and check of a gas fireplace for 99.00. At no time prior to the appointment did you explain that you had an issue which needed to be fixed. If you had I would have told you that you needed to schedule a service call, not a cleaning. Functionality issues can sometimes be resolved with a cleaning but the time given for us to perform the service, as well as what to expect when we arrive, are completely different for a cleaning and a service call. If we are not made aware of an issue ahead of time we can not guarantee that we are prepared to deal with the issue, or even have enough time to do so. The issue that you described to me on the phone AFTER the service call was made could have several factors involved and taken considerably more time to service. The fact that at no time during our service did the issue you inquired about occur, even after turning off and relighting your stove several times to check functionality means that, if true, it would be a difficult problem to diagnose and replicate without knowing ahead of time what we are looking for. I have several before an after photos that show your fireplace in good working order before and after the service and at no time did our technicians detect a problem. For anyone reading this, please, if you have an issue with how your fireplace is operating, you need to let us know ahead of time so that we can direct you to the proper type of service (cleaning or service call) that will suit your needs. Thank you,

Margaret W.
02/2015
4.0
chimney sweep, gas logs
  + 0 more
unknown
Description of Work: Cleaned fireplace glass and logs and added carbon fibers that glow like embers when lit. They also tested fireplace switch and informed us of thermostat control available, which they are returning to install. They were very polite and showed us how to remove cover and what product to purchase for future glass cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Kim S.
02/2015
5.0
chimney repair, chimney sweep
  + 0 more
Very good service
Description of Work: Inspected chimney and fixed crack

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Fox Chimney Service LLC
Thank you for the review!

Angela S.
02/2015
4.0
chimney sweep
  + -1 more
unknown
Description of Work: Checked safety of gas log.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

julian B.
02/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy L.
01/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Friendly guy. Would hire him again. Will definitely call him again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Fox Chimney Service LLC
Thank you very much for the review. We are always happy to hear about how our technicians connect with people!

Michael L.
01/2015
5.0
chimney repair, chimney sweep, fireplaces, gas logs
  + 2 more
unknown
Description of Work: They removed some damaged flue tiles, replaced the cover on the chimney, and installed a gas fireplace insert. They did a great job from the first time they came out to assess the situation, to the last visit when they installed the insert.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Fox Chimney Service LLC
Thank you so Much! Please enjoy your new fireplace and don't hesitate to call with any questions!

Tina K.
01/2015
5.0
gas logs
  + -1 more
They did pretty good.
Description of Work: I used the Big Deal of Fox Chimney Service LLC for gas logs service. They just did the regular check-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Fox Chimney Service LLC
Thank you for taking the time to a review, we greatly appreciate it!

Contact information

7862 US-51, DeForest, WI 53532

http://www.foxchimney.com

Service hours

Monday:
8:30 AM - 3:00 PM
Tuesday:
8:30 AM - 3:00 PM
Wednesday:
8:30 AM - 3:00 PM
Thursday:
8:30 AM - 3:00 PM
Friday:
8:30 AM - 3:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured

Licensed*

Trade License Number
DC-021300001
Trade License Locale
Wisconsin
Trade License Authority
Wisconsin: Safety and Professional
Trade License Expiration
10/14/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Fox Chimney Service LLC is currently rated 4.8 overall out of 5.

Monday: 8:30 AM - 3:00 PM

Tuesday: 8:30 AM - 3:00 PM

Wednesday: 8:30 AM - 3:00 PM

Thursday: 8:30 AM - 3:00 PM

Friday: 8:30 AM - 3:00 PM

Saturday: 9:00 AM - 2:00 PM

Fox Chimney Service LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Fox Chimney Service LLC offers free project estimates.
Yes, Fox Chimney Service LLC offers eco-friendly accreditations.
No, Fox Chimney Service LLC does not offer a senior discount.
No, Fox Chimney Service LLC does not offer emergency services.
Yes, Fox Chimney Service LLC offers warranties.
Fox Chimney Service LLC offers the following services: Chimney and fireplace repair, gas,wood,pellet stoves inserts and fireplaces masonry maintenance & installation. Historical restoration and chimney/masonry rebuilding and tuckpointing.
Ask for Details

Contact information

7862 US-51, DeForest, WI 53532

http://www.foxchimney.com

Service hours

Monday:
8:30 AM - 3:00 PM
Tuesday:
8:30 AM - 3:00 PM
Wednesday:
8:30 AM - 3:00 PM
Thursday:
8:30 AM - 3:00 PM
Friday:
8:30 AM - 3:00 PM
Saturday:
9:00 AM - 2:00 PM