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Fox Chimney Service LLC
Chimney or Fireplace - Clean and Inspect, Brick or Stone Fireplace - Install, Brick or Stone Fireplace Repair,
About us
Fox Chimney Service LLC Family owned & operated.
Business highlights
17 years of experience
Services we offer
Chimney and fireplace repair, gas, pellet stoves inserts and fireplaces masonry maintenance & installation. Historical restoration and chimney/masonry rebuilding and tuckpointing., wood
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9282 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 6% | ||
| 2% | ||
| 1% | ||
| 0% |
Showing 226-250 of 282 reviews
Stan R.
Jul 2014
They were excellent to work with. They made some good recommendations on what I needed done to the chimney. They seemed very straight forward and honest. They were not pushy at all and did a great job. They were a pleasure to work with.
Blair P.
Jul 2014
They came and did the inspection but they still have not provided further work that they said they would do. They said they would contact us with a date and they have not done that yet. They said they need to fix a leak at the chimney cap at the top of the chimney. We had a smell coming from the chimney and they said that the material covering the flue needed to be removed and they said they need to spray that in the fall to soften it and then they would remove it. The masonry work on the chimney was quoted at about $1,000.00 and the additional work for the flue was an additional amount as well. They did come when they said they would initially and they were polite to work with. I would have liked to have heard from them by now as it has been about two weeks.
Response from Fox Chimney Service LLC
"Hi [member name removed]. We actually contacted you today, the first time when i was able to schedule ahead for the work due to recent rains. In fact I had not even read this review yet! I am sure everything will go well with the work and I look forward to a are- assessment. Thank you!"
Bob J.
Jul 2014
The service went well. My husband actually handled everything with the company. I believe we plan on using the company again. The technician was very helpful and informative about things we could actually do on our own. We had no issues with scheduling.
Diane H.
Jun 2014
unknown
Maureen S.
Jun 2014
unknown
Response from Fox Chimney Service LLC
"Thank you so much!"
Paul K.
Jun 2014
He was professional, offered opinions on work that could be done without pushing too hard to upsell, charged a reasonable price, and completed the work in the original timeframe. No complaints.
Steve S.
May 2014
very easy to work with, we were having an issue with our gas fireplace, They cleaned and checked it over and assured us all was OK. they found out we had the wrong size gas logs in the fireplace and did some searching as to the cost to replace. we have not done that yet. ,
Response from Fox Chimney Service LLC
"Thank you again. I am glad we were able to help!"
Whitney S.
Apr 2014
The service went well. The technicians were very nice and friendly.
Response from Fox Chimney Service LLC
"Thank you for your comments!"
Jean H.
Apr 2014
It has been very pleasant. They are knowledgeable, clean, and they have excellent workmanship. They were wonderful. Jayson, the owner, has alot of experience with fireplace construction, and we were very pleased.
Response from Fox Chimney Service LLC
"Thank you so much. This was a great opportunity and it was a real pleasure working with you guys to help fix your issues. You are great customers and as much as it sounds like the wrong thing to say I doubt we will be seeing each other again as i expect no more issues. Enjoy your new fireplaces!"
Jennifer A.
Apr 2014
They were professional and nice and they did a good job.
Carolyn C.
Mar 2014
Fox inspected two of my fireplaces in our home we've owned for a little less than a year. We actually should have had them out before we closed, but lesson learned! He and his assistant used drop clothes from the front door up to both fireplaces.
Jason performed a detailed inspection and reviewed his findings with us that included the pictures he took inside both chimneys. He was very thorough in his explanation and recommendations. We plan on using Fox Chimney Service again for the repairs.
Jason performed a detailed inspection and reviewed his findings with us that included the pictures he took inside both chimneys. He was very thorough in his explanation and recommendations. We plan on using Fox Chimney Service again for the repairs.
Response from Fox Chimney Service LLC
"Thank you so much for the great review!"
Hannah B.
Mar 2014
It was good. They sent 2 people out to do the job. They got the job done in about 45 minutes. The technicians were very nice and professional.
Response from Fox Chimney Service LLC
"Thank you very much for your review!"
Tom B.
Mar 2014
The service was fine. They had some pluses and minuses. I probably wouldn't recommend them.
Response from Fox Chimney Service LLC
"Thank you very much for taking the time to do a review. I am sorry if you thought our service was not top notch, but we are always looking at ways to improve! I have sent a message through the AL message center and would be happy to hear of anything you think we could do to improve our service!"
Patricia T.
Feb 2014
That was good. I went on to hire them to do work that they needed to do.
Response from Fox Chimney Service LLC
"Thank you very much for the review. I am very glad you were happy with every aspect of the service and we look forward to serving you in the future."
John P.
Feb 2014
They did a very thorough job cleaning the entire fireplace after the sweep. They offered good advice about a cleaning schedule based on my fireplace use.
Response from Fox Chimney Service LLC
"Thank you for the review! It is always a pleasure to hear that our services are well done and thought of!"
Kim U.
Feb 2014
Two technicians came for the work and they arrived on time. They came and cleaned out both of our gas fireplaces. They did a good job and cleaned up well after the job was complete. This was the first time we have had this type of service and we felt that the price was appropriate. They found on one of our natural gas fireplaces that it was not set up correctly. They adjusted and corrected it. Everything went fine.
Response from Fox Chimney Service LLC
"Thank you so much for taking time for this review! We appreciate everyone's responses!"
Debra D.
Feb 2014
Arrived as scheduled, answered questions and were informative, and gave advice.
Response from Fox Chimney Service LLC
"Thank you for taking the time to give us a review. We always appreciate hearing from our customers!"
Christopher J.
Feb 2014
Fantastic company. If you are looking for an HONEST company that will work for a fair price. this is it.
Response from Fox Chimney Service LLC
"Thank you so much for this great review. We strive to do the best job possible whenever we can and I appreciate that our honesty is noted. Thank you again."
Michael P.
Feb 2014
All went well. We are very pleased.
Diane C.
Jan 2014
Very satisfied with service.
Response from Fox Chimney Service LLC
"Thank you very much for your feedback!"
Erik S.
Jan 2014
They were prompt, the work was completed on schedule. They also did a tremendous job with cleanup.
Response from Fox Chimney Service LLC
"Thank you very much we appreciate every review!"
Kenneth W.
Jan 2014
Jayson was prompt, as he had been before, and swift in his servicing our chimney. His explanations and recommendations were clear and we contracted with him to treat the flue for creosote build up. We also asked for an estimate on new, less noisy, chimney top dampers, which we received promptly. We had him back to do the creosote removal and the new dampers. He gave us a very fair price, based on the original damper installation we had done years ago, and even gave us a trade in on the old dampers. We are very pleased thus far and recommend his services for all chimney needs. We will be using his services for annual maintenence.
Response from Fox Chimney Service LLC
"Thank you so much! We look forward to providing you with great service year after year!"
Grzegorz S.
Jan 2014
They even re-sealed the chimney on the roof as it was showing a wear for no extra charge, very nice of them.
Steven K.
Jan 2014
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Paulanne C.
Dec 2013
My husband was home during the service. He was very impressed with Fox. They explained what they did and didn't do, told him that we would probably need to replace a part in a year or two, and recommended that we contact the manufacturer/authorized service dealer for that, as they would have better availability and price for the part. I very much appreciate the honesty! They were prompt and efficient, as well.
Licensing
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FAQ
Fox Chimney Service LLC is currently rated 4.9 overall out of 5.
Fox Chimney Service LLC accepts the following forms of payment: CreditCard
Yes, Fox Chimney Service LLC offers free project estimates.
No, Fox Chimney Service LLC does not offer eco-friendly accreditations.
No, Fox Chimney Service LLC does not offer a senior discount.
No, Fox Chimney Service LLC does not offer emergency services.
No, Fox Chimney Service LLC does not offer warranties.