Fox Chimney Service LLC

4.8(
294
)

About us

Fox Chimney Service LLC Family owned & operated.

Business highlights

17 years of trusted experience

Services we offer

Chimney and fireplace repair, gas,wood,pellet stoves inserts and fireplaces masonry maintenance & installation. Historical restoration and chimney/masonry rebuilding and tuckpointing.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8294 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
2%
2
1%
1
2%
Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review
Showing 201-225 of 294 reviews
Zach S.
02/2016
5.0
chimney sweep, fireplaces
  + 0 more
unknown
Description of Work: They arrived early (after making sure it was OK first) and did their work very professionally, quickly and cleanly. They were very informative and friendly as well. We even requested someone check out our gas fireplace and the owner of the company came out himself (also very professional and friendly), fixed the fireplace (explaining to us what the issue was so we could fix it in the future) and declined to charge us anything extra saying it wasn't too far out of his way. | |HIGHLY recommended.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Holly H.
02/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Emily D.
01/2016
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro
Patricia A.
01/2016
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Shawn L.
01/2016
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaned Chimney
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Roger H.
12/2015
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amit J.
12/2015
3.0
chimney sweep
  + -1 more
unknown
Description of Work: Exchanged a couple of messages on Angies List and provided phone and address. They did not respond for setting appointment, so unable to judge the quality of work.
Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
Response from Fox Chimney Service LLC
Hello Member, We apologize for not returning a call to you in a prompt manner. Mid december is an extremely busy time for us and sometimes these things slip through the cracks. PLease consider calling our office directly at 608-215-6064 in the future if you are not receiving a prompt replay via the angie's list messaging system. Thank you!
Jerome H.
12/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: We used them before and will use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Timothy S.
12/2015
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Lyric B.
11/2015
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tina N.
11/2015
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$178
Jeffrey S.
11/2015
1.0
chimney sweep
  + -1 more
Not well
Description of Work: Did not make contact in a timely fashion. Appointment never scheduled.
Rating CategoryRating out of 5
Yes, I recommend this pro
$119
Response from Fox Chimney Service LLC
According to the Angie's List Messaging center. We made initial contact the same day that the service was requested. The consumer did not respond for over 2 weeks the first time. When he did respond he was promptly made aware that the dates he requested did not match available service times. He then requested another date which was also unavailable. We did not receive a response from him after that. The only possible mistake that i can see was that he was not given other possible dates. Something that has now changed with how we handle these purchases and will be better equipped to deal with in the future. Please remember that Angie's List requires us to respond via the messaging system to keep a record of contact. You can always reach us by calling the Office at 608-215-6064, through our website [hyperlink removed] , or through the messaging system. Just because we may not have the dates you want available does not mean that we can't make time for your service. We have a responsibility to you to do our best to promptly reply to your needs, but as a consumer you also need to be aware that prompt replies for scheduling are more likely to get you a better schedule time than assuming the day you want will always be available even when you don't reply for two weeks. Thank you.
Hayman H.
11/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Repaired double wall vent pipe (replaced one section) and cleaned chimney
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$497
Response from Fox Chimney Service LLC
Thank you so much for the review! If you would like assistance in the future, or would like us to show you how we would do things with your equipment ( or even supply the equipment) in the future please let us know. Thank you!
Patricia W.
11/2015
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Fox Chimney Service LLC
Thank you for the review!
Dean P.
11/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Chimney sweep and inspection. Gave realistic assessment of condition and offered support for future work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Fox Chimney Service LLC
Thank you for the review!
Tamara E.
10/2015
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Response from Fox Chimney Service LLC
Hello, We really did deserve a B grade on this one. While things went pretty well for the most part your assessment of the areas that we need improvement were spot on.I really appreciate you working with us, and would hope that at least all your issues and services were done well. Thank you for taking the time to do a review.
James L.
10/2015
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Steve B.
10/2015
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Laurence R.
09/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Refurbished field rock chimney with additional waterproofing. Replaced rock sills on field rock walls that were part of the homes siding. Several initial delays due to some unexpected illnesses; hard workers and excellent result.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Fox Chimney Service LLC
Thank you so much for working with us and even working around our delays! It was a pleasure working with you and i hope you enjoy your chimney for years to come!
Nancy K.
09/2015
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia B.
08/2015
5.0
chimney sweep, fireplaces
  + 0 more
unknown
Description of Work: Cleaned chimney of wood stove. |Good service. I was pleased. I'll call them again.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$179
nancy B.
07/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Lincoln D.
07/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$179
Anne F.
07/2015
5.0
chimney sweep, masonry
  + 0 more
unknown
Description of Work: The chimney needed to be completely relined in an old home. Jayson did a super job and kept on price. Highly recommended!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Nihal A.
07/2015
5.0
chimney sweep, masonry
  + 0 more
unknown
Description of Work: Fireplace Tune-Up, Cleaning, and Inspection. I am very happy with the service done.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$99

Contact information

7862 US-51, DeForest, WI 53532

http://www.foxchimney.com

Service hours

Monday:
8:30 AM - 3:00 PM
Tuesday:
8:30 AM - 3:00 PM
Wednesday:
8:30 AM - 3:00 PM
Thursday:
8:30 AM - 3:00 PM
Friday:
8:30 AM - 3:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured
Licensed*

Trade License Number
DC-021300001
Trade License Locale
Wisconsin
Trade License Authority
Wisconsin: Safety and Professional
Trade License Expiration
10/14/2024
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

FAQ

Fox Chimney Service LLC is currently rated 4.8 overall out of 5.

Monday: 8:30 AM - 3:00 PM

Tuesday: 8:30 AM - 3:00 PM

Wednesday: 8:30 AM - 3:00 PM

Thursday: 8:30 AM - 3:00 PM

Friday: 8:30 AM - 3:00 PM

Saturday: 9:00 AM - 2:00 PM

Fox Chimney Service LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Fox Chimney Service LLC offers free project estimates.
Yes, Fox Chimney Service LLC offers eco-friendly accreditations.
No, Fox Chimney Service LLC does not offer a senior discount.
No, Fox Chimney Service LLC does not offer emergency services.
Yes, Fox Chimney Service LLC offers warranties.
Fox Chimney Service LLC offers the following services: Chimney and fireplace repair, gas,wood,pellet stoves inserts and fireplaces masonry maintenance & installation. Historical restoration and chimney/masonry rebuilding and tuckpointing.
Ask for Details

Contact information

7862 US-51, DeForest, WI 53532

http://www.foxchimney.com

Service hours

Monday:
8:30 AM - 3:00 PM
Tuesday:
8:30 AM - 3:00 PM
Wednesday:
8:30 AM - 3:00 PM
Thursday:
8:30 AM - 3:00 PM
Friday:
8:30 AM - 3:00 PM
Saturday:
9:00 AM - 2:00 PM