Healthy Home Heating And Cooling

From quote to final clean-up, the care and consideration shown by the entire team was excellent. The quality of work and product leave nothing to be considered and we're enjoying the comforts of their labor each day. Where other outfits didn't know if there was any kind of rebate or not, Jonie made sure the rebate was secured from the get-go. They secured the lowest bid and produced the highest quality. What more could you ask for?

After calling for six days straight and emailing I never got the quote that I needed after speaking with the technician leaving voicemails and emailing the Technician I still did not receive a response. I would remove them from the list.

They were incredibly responsive, fair priced, and even showed me what I could check if I had a similar issue in the future if I wanted to avoid a service call. I will definitely call this place again!

They were great. Very impressed with their professionalism.

I want to thank the crew at Healthy Home Heating&Cooling for coming out today and setting up our new central air unit! Jonie made scheduling a breeze, was very informative on all the different options for us and considerate of our budget. Neil and Nick came out and installed for us and they were very polite and professional during the whole thing. Neil took the time after to explain everything that was done today and how to use the new thermostat. The basement was definitely cleaner than before they got here! The entire process of installing the new unit and doing maintenance on the furnace took about 6 hours. Extremely satisfied with the price and service here.

Mark was quick to diagnose and repair our aging furnace on a cold day. Thanks Mark! We are thankfull that we didn't have to shiver in a cold home all weekend.

Wanted to sell me $4000 zone system. Got 2nd opinion. Different company solved the problem for about $300.

Very well. Steve is always on time and very friendly! He is very knowledgeable and thorough explaining things to me . I would definetely recommend.

We truly appreciated the promptness and honesty that Nick Conner portrayed as he talked about repair of our 43 year old furnace vs a new one. When we called to make arrangements, Laura was extremely helpful and very customer oriented. Steve came with Neal to install the furnace and were very thorough and explained EVERYTHING to us and stayed until all questions were answered and we understood. Steve came back 2 more times to assist with the remote thermostat and to pump out all the fuel oil to donate.

Nick, Neil & Jim did a fabulous job installing our new furnace and air exchange system yesterday. They are very professional and neat and left our basement looking nicer and more orderly than it has ever been. Nick also does a great job explaining things and takes his time to make sure you understand all aspects of the products you will be purchasing. I highly recommend their services to everyone.

Excellent, technicians Steven and Neil did great. Conscientious, even vacuumed up the insulation that fell from the attic. These guys are top of the line on technology too.

This company is amazing! Very courteous, clean, informative and willing to work until the job was done to our satisfaction. We would not hesitate to hire them again.

Excellent!! Exceptional quality and professional workmanship. Arrival right on time. Friendly, polite, and courteous. Explained every aspect of the job and pricing well within budget.

It went great they fixed all the issue in a timely manner. It was an after hours call and they still made sure they did the job right that was messed up due to old home owner.

They were very professional, clean and explained everything thouroghly. I would highly reccommend them.

Took a little while for them to get the right part. Otherwise service was excellent.

I called Healthy Home around 8:10 am Tuesday , hoping to get on their schedule for some time during the week. Lucky for me, they were able to send someone out that afternoon. Steve and Tom arrived about 5 minutes ahead of schedule and got right to work. They checked out my furnace set up inside first and then went out to the A/C unit. I had not been keeping up with cleaning out A/C every year, so while they were running some other tests, they hosed all the extra crud out of the unit. Within 45 minutes after arrival, they had diagnosed and repaired the problem. Tom and Steve explained what was going on in terms a layman like me could understand. I was very impressed by their punctuality and professionalism. I will definitely be utilizing Healthy Home for any future HVAC issues.

Great company! Called them up at 1:30pm and a very kind woman, who's name escapes me unfortunately, picked up the phone. After taking down my details and hearing my issue she said they would be there between 2 and 2:30. They were at my door in less than 30 minutes which was great. I may have just gotten lucky with scheduling, but it was still awesome they showed up that fast. They immediately began checking over the simple things and after eliminating those they turned their attention to the outside unit where they discovered the capacitor had died. Also, I was told the refrigerant was on the low side, nearing not working and asked if I wanted them to fill it up. After replacing the capacitor and filling the refrigerant it was working again. However, they also looked over the blower settings and discovered it was running too high for the AC to run properly so they changed it to a lower setting. Everything has been working great since and I notice the positive difference changing the fan setting made. Tom and Steven were great. I know who I'll be calling if I ever have any more issues in the future.

The tech (I believe the owner), was able to get out same day to take a look at the ac unit. After doing a standard inspection and repairing the wire he gave me a run down of all of their services. It was greatly appreciated that they were able to make it out same day at no additional cost.

I called Healthy Home on a Friday around 2pm and I was completely thrown off when the lady said she could have someone there between 4-6pm. I was expecting to make an appointment for the next week. The technician Nate showed up just after 4pm and was very friendly. He inspected the entire system starting on the inside of the house and worked to the a/c unit outside. He cleaned it up and went to work to find the problem. He was pretty sure he had found the problem and said he would replace the part and if it wasn't the problem he wouldn't take the part back and not charge me. The capacitor he replaced was the problem and my house almost instantly had cold air blowing through it again. The nice part (besides a $290.00 bill when I was anticipating having to buy a new air conditioner since it's older) was he gave me piece of mind that everything he inspected looked good. I was extremely happy with Nate and Healthy Home. They have my future business.

Woke up to a terrible sound coming from my furnace. Called Healthy Home at about 8am and they said someone was finishing up a job and would be there in approximately one hour. At about 9am, Scott showed up at my house. I explained the issue to Scott and he quickly went to work and determined the blower motor wheel needed to be replaced. Scott was able to find the part in town and have my furnace back up and running better than before all before 11am! Scott was very professional and showed me and explained everything that he was doing. Scott went over the different options and prices before moving ahead with the work and I never felt pressured or rushed to make a decision. This is the first time I have needed HVAC work at this house and I know that my furnace will need replacing in the coming years. I will definitely call Healthy Home back for additional service and to talk about my replacement options.

Always received quick responses. Kris, the office manager, was always prompt and professional. Russ, the owner, was always responsive and informative. Unfortunately, I seem to have been scheduled on a day when the assigned technician "had a bad day." He seemed unconcerned with the quality of his work, and was careless. He marred the baseboard in the recently-renovated lavatory; all he had to do was put a piece of cardboard between his power tool and the baseboard, but he seemed unconcerned. He left cigarette butts on the driveway. Some of his duct work was not straight, and I had to ask him to make them straight. The ducts under the family room are not very secure. I didn't mind him using our step ladder for his convenience, but he also helped himself to our light-duty step stool (with small tool box) which we later had to clean; no big deal, but somewhat annoying. I offered to do, and did, all the project clean-up because I didn't want the technician in our house any longer than necessary. The worst part is that he installed a butterfly damper backwards, which completely defeated the main purpose of the project (bringing more fresh air into the house). I suspected the damper was wrong, asked the technician about it, and was assured it was right. After he left, I took things apart myself and saw that the damper was wrong. Russ came back a day or two later and confirmed it was wrong, and fixed it. If I hadn't investigated, there would never be fresh air coming into the fresh air intake. Russ apologized, and told me a long story about how people can have bad days. Russ looked at the ducts and the marred baseboard, and said nothing; apparently that was nothing to complain about. I thought he might take something off the bill because of the damper issue and all the inconvenience I had in taking it apart and dealing with the complaint and the follow-up visit, but he didn't, and I wrote out and handed over a check for the full amount. I was hesitant to write a negative review, but I keep getting contacted by Angies List for the review. I see that everyone else has nothing but the highest praise for Russ and his company, so it appears that I am just an isolated case. I'm glad it appears that my experience with them has been unique, and I wish them and all their customers well.

He called, as requested, when he was on his way to our house. He arrived promptly during the scheduled time frame. He inspected the furnace first, then the air conditioner. He was polite and informative and inspired trust in his work. He was a very nice guy. He suggested that we replace our furnace (21 years old and very outdated) before the end of the year. He said we could probably get another 2 to 3 years out of the air-conditioning unit but recommended we replace it as well at the same time we did the furnace. The air-conditioner is also 21 years old. He took his time and was thorough. After the inspections, he sat down and explained everything to us in layman's terms. He gave us several options on how and when to proceed.

They have really great customer service, flexible maintenance plans, and really great follow up.

If you want a thorough heating and air conditioning evaluation and tune-up, Call Healhty Home Heating and Cooling! They are flexible with the hours for scheduleing the appointment. They give you more precise estimates on their arrival time than other comanies. The inspection and tune-up was more complete than any other tune-up we have had. The technicians are willing to explain everything and answer any questions you have. They have many suggestions and solutions from ways to make your home even more healthy with less dust, allergens and "bugs" in the air to making your Heating, A/C and Water heater more energy efficient. Great Service!