Earth Sense Energy Systems, Inc.

5 stars 🌟 from sales to install to tech support to customer service. Kirk & Bart you guys rock! Looking forward to always being stocked up & service if needed! Thanks a million!

Did a great job, highly recommend. Great people to work with, answer any questions you may have.

Installers were very nice to talk to, answered all my questions and cleaned up after install. Did a good job installing, would recommend ESES.

Good experience overall.

Installation of my freedom pellet stove was a very positive experience. Not easy in this old house, but the guys were friendly, informative and got it done.

Fast, friendly & efficient

Highly recommend Earth Sense! Eric at the Junction City location is top notch. His customer service goes above and beyond. He is always available for questions and made sure to work with us to find the best stove insert for our situation. He will be there with you from the sale to after the final install is complete! Very knowledgeable in all the stoves they sell and what works for each customers unique situations! Bart with the install crew is very good at making everything look professional and something to be proud to have in our house.

They are very professional and were very knowledgeable of there products

My whole experience couldnâ t have been easier. From choosing a pellet stove to installation and education about its use, I am extremely pleased with my unit and looking forward to many cozy winters to come.

Eric and Ally came and made the process of of installing our pellet stove fast and efficient. They were very professional and cleaned up along the way. Thank you Eric and Ally.

They did a wonderful job and very professional. They did it in a timely manner. Very happy with my new stove.

We had a wood insert installed a year ago and a pellet stove installed today. Jake was great, explained everything clearly and the price was excellent. Eric and Ally installed the pellet stove and did a great job. Very professional and explained clearly the ins and outs of how it works. Love our wood insert and plan to also enjoy the pellet stove. Great customer service. Highly recommend.

Excellent service

We dealt with Eric at Junction City store for the purchase. He was very knowledgeable and helpful. Caleb and Tito did the install and they very curious and thorough. VERY pleased all around.

Recently had a New Freedom Stove installed by Caleb and Eric. They did a great job with a rather difficult slanted roof AFrame Cabin installation! Both guys were able to answer my questions on operating the pellet stove and made it very easy to understand! I would recommend Earth Sense for an overall ease and a get in, get done install process! Thanks Guys!!

Aaron, Caleb, and Bart offered excellent service when installing the stove

The experience at the store was great. Jake was easy to work with was upfront with our options for the pros amd cons with a fireplace vs a pellet stove. With the install, Aaron and Caleb were friendly and willing to answer oir questions.

Very nice people to work with. We have the Harmon digital Fire place insert and we love it, highly recommended

No surprises which is good!! Everything happened as it was promised. A few obstacles when installing and the crew engaged me and overcame these obstacles. Left the living room spotless. I would highly recommend them.

Every thing was great! 1st we went to the Dale WI. location and our salesman Jake was very helpful! He explained our options for fireplace inserts. Then he told us about tax savings for the higher end inserts. He explained the warrantees. Jake made an appointment and came to our home, to measure and look at our fireplace. He was very thorough in explaining what we needed for electric to power the pellet insert. He also explained how they would install the exhaust pipe up our masonry chimany. We made an appointment and went to pay for our new Harmon 52i insert. Then to our suprise, he told us the purchase includes 3 tons of pellets, and really nice ash vacuum, and a pellet bucket! Next we get a goody bag with two shirts and can cozies. We then set up an appointment for our install, and it was only a two week wait, wich allowed time for us to get power run to the fireplace, and remove the doors, etc to prepair for them. One of the installers Aaron came out to inspect and measure to make sure all was set for the install. Once he came, and said it will fit perfect, I decided to get a skid (1 Ton) of pellets. I went to Dale with my truck and trailer. The guy that loaded my pellets on the trailer was really helpful explaining how the pellets will shift around when trailering them. This gave me the proper knowledge to be able to strap them safely for the ride to our home. He also told me how to store them. The installers Aaron and Bryan plus one other guy came on the exact scedualled date and on time! They were very careful to cover our floors. I was there through the entire install, and they explained everything I asked. They did a great job! We have used the insert constantly since they installed it! We have a 1,580 square foot house, and the pellet insert heads it beautifully. The Temps were as low as 5 deg, and we are so impressed how well it works, and how few pellets it uses. Earth Sense deffintently has there program together! It's not often now days, to get such great service!

From the moment we walked in to talk to them about what we wanted to do, to showing us what they had and would recommend, through the installation, everything was seamless. They answered all of our questions and made sure we knew everything about the fireplace pellet insert. Very happy with our purchase and highly recommend them.

The companies service & knowledge started with the person who answers the phone with the funny "how may I warm your day" Kirk was knowledgeable about their options in the pellet stoves & which offered the options I was looking for. I scheduled a home visit & Kurk took his time to explain the various monthly programs they were having. No pressure to buy from them, but his confidence was evident in the product & company. Installation was in 2-3 weeks. This went smooth with no unexpected challenges. Has worked good from the start.

The selection, purchase and installation of our wood pellet stove was top notch. Staff were knowledgeable, professional and friendly at all stages. We are pleased with our purchase, installation and support provided by Earth Sense Energy Systems. Additionally, this is our second pellet stove as our previous house also had one from Earth Sense Energy Systems.

We had to postpone our install, as there were still delays with building supplies coming out of the pandemic. Earth Sense said they would store our pellet stove at no cost and as soon as the addition was complete would happily deliver and set up our new stove. Happy to report our installation was flawless, the two young men were personable and very friendly. The stove has worked flawlessly these past 16 months.