SMOKE STACKS INC

They were excellent. They were just terrific. I have recommended them. They were wonderful.

It went very well. The work was done in the summer of 2018 and I waited until October, 2018 to review after first few fires were were burned in the fireplace. The chimney draws well, and I am very satisfied.

Kurt was very professional and prompt. He works to make sure you are satisfied with your job, and provides very high quality work. Very nice person, too!

Kurt did an excellent job cleaning our chimney. He also saved me some money by showing me how I could fix my air intake vent, which I did and it turned out great. Thanks for the excellent service Kurt.

Excellent. Kurt is extremely conscientious and only does the work required. Highly recommended!

Kurt was responsive, professional, and able to schedule us an appointment promptly. As stated above, we didn't end up getting the chimney cleaned and we were very grateful that Kurt didn’t go ahead and do it anyway. In fact, he willingly gave us some good advice about our chimney and fireplace. Although we didn’t use his services this time, we certainly would recommend him based on his professionalism and will use Smoke Stacks in the future!

The quality of the work was very good, and the price was also competitive. I also looked at the details of how they did the work, and it looked like it was all very well done.

We have always been pleased with Kurt and his crew. He is so honest and professional. His crew did a great job on our chimney. The team was respectful and professional as well. I know we will call if we need anything more in the future. The project went so smooth and the chimney looks great.

Kurt, the Owner worked with me on my Father's home. He provided a resolution that none of the other five Contractors who gave me estimates could. The resolution fit my needs, budget and made the home energy efficient. His team was extremely professional AND worked in downpouring rain! In addition they worked with me on my time constraint that I had. You don't find many Contractors like Kurt and his Team that have the integrity and work ethic like they have. I would highly recommend them and am grateful they were put in my path!

He was extremely prompt in getting back to me and was able to stop the house within a couple of days. He gave me very good advice about the issue and discussed all of the options, being honest about the difference between the more expensive option and the cheaper one. In the end he recommended someone else to do the work so that I could get it done very quickly and at a low price. The person he recommended was very good and was also prompt and professional. He also could have charged for the service visit, but since he recommended someone else to do the work, he waived the fee, which was very nice.

Installation went very well. From the start, contractor was polite, concise and offered to do installation as originally requested. Due to the unique design of the fireplace stone mantel, suggestions were made to minimize disruptive stonework and maintain the original aesthetics.

I do not typically write reviews, but Kurt far exceeded my expectations. I called Kurt to inspect the fireplace and chimney on a property that I am purchasing and Kurt was able to determine that the height of the flue pipe did not meet code; he also spent quite a bit of time after he gave me the initial report researching the fireplace model in order to provide me with proof of the non-compliance that the sellers were requesting. I would definitely hire Smoke Stacks again and will be using them for maintenance in the future.

The job was done effeciently and quickly. The guys who came left everything clean, and as it was before they arrived.

From the very first point of contact, we were treated with professionalism, friendliness, and exceedingly prompt and knowledgeable responses. Kurt went out of his way to ensure we were making the right decisions for long-term solutions, done correctly. His estimate was extremely competitive, and when priced against two other area service providers, his estimate included a multitude things the other two did not! Essentially, we were going to be left with an entirely brand new chimney, and working wood-burning fireplace that will never have water issues inside or out, and would give us peace of mind for as long as we are in the home, versus a series of pieced-together patch repairs that didn't include a re-build whatsoever from the other two competing quotes. It was no contest. Smoke Stacks went above and beyond, provided a number of brick samples from area quarries to compare against the aged stone work on the outside of our home, and found something that works seamlessly to match but not stand out like a new repair. Really couldn't be happier with the craftsmanship, and trustworthiness of this company and its owner. I highly recommend Smoke Stacks and regularly rave about the work we had done by this company. I wish we had more work for them at our home! It was such a pleasure working with them.

Just as before (also used last year for annual inspection), Kurt was on time, professional and pleasure to talk with. I have used others in the past but never felt this confident in a contractor visiting our home. Clearly he knows this profession. Equally important, he is honest. Again, someone you can trust. Good guy too. Highly recommend him to anyone needing an inspection or other work related to fireplaces.

Kurt was professional, pleasant, and helpful. He gave us good advice about what to consider before we decide to remove the chimney. He also said that, because of an unusual roof line, we would be better off with a roofer than a chimney specialist if we do go that way. He also offered tips to save us money. All this for no charge. We did not request an estimate, but if we ultimately decide to rebuild the chimney, we will call him again to get one.

Overall: Very Satisfied Kurt responded with a call from my email inquiry very quickly. We were able to book something for the following week. Throughout the cleaning Kurt was extremely professional with his work and respectful in my home, making sure to set up tarps and keeping the house clean. After cleaning he was able to show me pictures of how the chimney looks, and kindly caulked some gaps that were up there. He was also very helpful with answering my questions with the Air Intake vent for the fireplace. I was able to learn a lot about how my chimney / fireplace works and as a first time homebuyer, I appreciated the information. Very happy with the quality and thoroughness of his work done and will definitely use Smoke Stacks again in the future.

Kurt and his team were EXTREMELY professional. They shook my hand, got to work, and they were very clean. They cleaned up, which is something that few contractors do anymore. They respected our property, followed-up, and even took on a side project that we were having difficulty finding a good contractor to do. They are fast and professional, which is what you want from a contractor.

I called the provider (who was one of several recommended by a home inspector ) to come out and give me an estimate for any chimney/fireplace repairs. He said he didnt just come out if I wasnt sure anything was wrong. He charges $145 or maybe he said $175 to come out and inspect. I was in shock as his website said free estimates so I blanked out after he said such a high amount.. I then told him my Home Inspection showed a small crack in the fireplace firebox and was told I shouldnt build a fire until I had it looked at. This provider then asked me some questions, and said sometimes the cracks didnt need to be fixed. He asked where I lived and then he said he lived too far away to come look at it. (Altho my suburb was listed on his website as his service area.) Based on talking to him I doubt I would ever use him nor recommend him as it seems what he says and what his website says are 2 different things. I will be letting my home inspector know of the conversation. Perhaps this company only takes on the more expensive jobs.

Kurt answered my call very quickly and within a few days he arrived to give me an estimate of repairs. We decided to go ahead with repairs three months later. Kurt and his crew began repair at the estimated cost within one week of my call. The work was done very efficiently in two and one half days. Kurtz's crew was very clean and all trash and removed stone and cement was removed daily. The final product looks great. Kurt and his crew were very professional in all matters. The cost of repairs was reasonable.

COMPLETELY SATISFIED WITH THE PROFESSIONAL SERVICE FROM START TO FINISH OF SMOKE STACKS INC. IN A WORD "EXCELLENT" AND HIGHLY RECOMMEND.

Kurt Soens was very responsive and stopped by a few days after I first called him and he was up on my roof inspecting the problem. He focused on the problem we had and a few minor improvements - unlike another competitor who seemed more interested in significantly "up selling" us on other products & services. The only delay in the start of the job was a few days for the right parts to come in, and he was back and made the required repairs within 10 days from my initial phone call. Kurt's approach with website review of your job and "electronic" acceptance is innovative and time-saving. Kurt struck me as a "straight shooter" who is focused on customer satisfaction and the job at hand. I highly recommend his services.

Punctual, friendly, clean and honest. Hired to clean/inspect our chimney in our house before our first winter there. He was right on time for an early morning appointment. Cleaned and inspected the chimney quickly, then got to some bad news. Unfortunately our chimney flu is not in great shape. He honestly gave us his opinions on the situation and some ball park ideas of repair costs. Good service, would use again.

He was very professional and punctional and an excellent person to work with.

Great! Came on time for estimate and provided some really helpful information about furnace, chimney, liner, and roof. The day of the work, the owner came to check in with me. Workers were great and everything was completely cleaned when done. Owner checked back in with me at the end of the day. I would absolutely use Smoke Stacks again and recommend the company to others.