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BIGELOW SALES & SERVICE

Appliance Sales and Installation, Appliance Repair, Appliance Repair - Small

About us

LOCALLY OWNED & OPERATED. FREE DELIVERY & NORMAL HOOK-UP ON FREE STANDING APPLIANCES. FREE REMOVAL OF OLD APPLIANCES. TOLL FREE: 800-270-6788.

Business highlights

85 years of trusted experience

Services we offer

RECONDITIONED APPLIANCES.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.59 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
33%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.7
punctuality
4.7
Showing 1-9 of 9 reviews

Wendy L.
09/2023
1.0
appliance repair
  + -1 more
DO NOT, I REPEAT DO NOT call the BURLINGTON repair for Bigelow! Their service men spend literally 90 seconds in your home, don't even stick their heads in the refrigerator! Mark the owner no better. Call him for help, see how far you get!!!
Description of Work: I don't know he didn't look at the fridge, it died within 12 hours of him being in my house for 90 seconds. So needless to say I had to get a new refrigerator.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Justin P.
07/2012
5.0
appliance repair, appliance sales
  + 0 more
I used them for my new washing machine repair. They are good at what they do. Their technicians are good.
Description of Work: I used Bigelow for appliance repair services. They came out to have a look at my washing machine. I used them around one and a half years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Helen M.
07/2012
5.0
appliance repair
  + -1 more
He came in; did the job and he explained what he was doing. He was very pleasant and I liked the service. He did not have to go back to the store for parts; he had them with him so I feel like he was prepared and knowledgeable about the work that he was doing. He was here when he said he would be.
Description of Work: I used Bigelow Sales & Service to repair my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Karen S.
04/2012
5.0
appliance sales
  + -1 more
I went to the store and they found the perfect stove and brought it to our house and installed it. All part of the price we paid for the stove. No hidden costs.
Description of Work: Bigelows does a great job pairing you up with the right product. Plus they are able to come to your home to do any repairs. Great service and great products. Well, worth the drive to Burlington.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

walter H.
05/2010
4.0
appliance sales
  + -1 more
I had a price I found on the internet and they matched that price. The price at the store was MUCH higher. I'm a smart shopper, but someone who didn't do all their homework might pay more, which I don't agree with . They were great to work with. Knowledgable, gave me a new rebate as the original had expired, told me truthfully what to expect. I would do business with them again, but I'd be sure to do a lot of price comparison before I walked in the store.
Description of Work: I bought a large front load washer and dryer.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

karen T.
06/2008
5.0
appliance repair, appliance sales
  + 0 more
While they were at our house I inquired about our range (repairing it to give to a relative). The service man told me what it would cost and after my approval, repaired it on the spot saving my relative a repair trip charge. They are always courteous going the extra mile to satisfy their customers. They charge a small delivery fee compared to big box stores. There are no hidden fees for hooking up the appliances. Their prices are slightly more than big box stores but they are worth it.
Description of Work: We had purchased appliances and they delivered them promptly. Also, servicing our range.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

11/2001
4.0
appliance sales
  + -1 more
unknown
Description of Work: REPAIRED A FUSE

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

SHERRY B.
11/2001
4.0
appliance sales
  + -1 more
unknown
Description of Work: I PURCHASED A WASHING MACHINE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Greg G.
11/2001
5.0
appliance sales
  + -1 more
I WAS WELL SATISFIED WITH THEM.
Description of Work: I PURCHASED A REFRIGERATOR FROM THEM AND THEY ALSO REPAIRED IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    481 Milwaukee Ave, Burlington, WI 53105

    shopbigelowappliance.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair,
    Appliance Repair - Small

    FAQ

    BIGELOW SALES & SERVICE is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 3:00 PM

    BIGELOW SALES & SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, BIGELOW SALES & SERVICE does not offer free project estimates.
    No, BIGELOW SALES & SERVICE does not offer eco-friendly accreditations.
    No, BIGELOW SALES & SERVICE does not offer a senior discount.
    No, BIGELOW SALES & SERVICE does not offer emergency services.
    No, BIGELOW SALES & SERVICE does not offer warranties.
    BIGELOW SALES & SERVICE offers the following services: RECONDITIONED APPLIANCES.

    Contact information

    481 Milwaukee Ave, Burlington, WI 53105

    shopbigelowappliance.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 3:00 PM