My water softener was not working. Wayne came out and told me he care for the problem. He gave me a 30 day guarantee. After about 3 weeks told him it wasn’t working still he told me to get crystal salt not pellet I did that. Still nothing he told me he’d come back out and never showed up. After countless tries (which I have text message to prove) to get him to care for this I hired another plumber that actually did the work and got me a working water softener! I feel ripped off and taken advantage of!
Description of Work: Water softener was not working
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$135
Response from Affordable Water Treatment
We can tell you have done this before to other companies.. Our reviews say otherwise. [Member Name Removed] again is being untruthful. He had no power to the softener . I hit the reset on his GFI outlet and had immediate power. the circuit board on his softener had to be reset. I did that and reprogramed the circuit board but had some trouble but finally got it to work. He later had more circuit board issues requiring its replacement. Most people understand that circuit board appliances require surge protection, your TV, Computers etc. He had no surge protector on the water softener. We are not responsible for customer neglect and will not replace another companies $ 600.00 circuit board free of charge.
Jacqueline R.
04/2019
5.0
water softeners
+ -1 more
Wonderful! They were on time and professional.
Description of Work: They put in a water softener system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew G.
06/2018
5.0
water softeners
+ -1 more
Wayne was punctual, knowledge, and extremely helpful.
Description of Work: water softener needed servicing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Donald P.
08/2017
5.0
water softeners
+ -1 more
"Wayne" is always there for us like "batman" zoom before you hang up the phone he is there to help. He is professional and knowledgeable and goes above and beyond the call for help. We have always bee so satisfied with the Affordable Water Services. This was a courtesy call due to our own inability to take care of our equipment, We appreciated it very much
Description of Work: We needed help with our equipment.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris R.
06/2017
5.0
water softeners
+ -1 more
I appreciated the way Wayne approached his work and also his sales pitch. Wayne recommended a reverse osmosis drinking system for my water quality issues where as all other water treatment companies tried to sell me on a new softener as well as other items. Affordable water treatment was extremely professional and I would certainly use them again for any treatment concerns I had in the future. The owner Wayne did all the work professionally and took greater care than I feel chain stores i.e. Culligan, etc. would have.
Description of Work: Installed a reverse osmosis drinking system to a separate faucet as well as my ice maker on my fridge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Affordable Water Treatment
Thank you for the review [Member Name Removed]. We appreciate your business !
Rosemary H.
08/2016
5.0
drain cleaning
+ -1 more
I really like the person who comes out. He is very honest and very neat. He is respectful and he never treats me like I'm dumb. He's always kind and considerate. He is very neat and cleans up after himself.
Description of Work: Where the water drains from my a/c unit to my water heater had a small plug. He came out and cleaned it for me. He has also done a lot of other work for me in the past.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
THOMAS C.
03/2016
5.0
plumbing, water softeners
+ 0 more
unknown
Description of Work: INSTALLED NEW WATER SOFTNER AND WATER FILTRATION SYSTEM. WAYNE ARRIVED ON TIME AND THE INSTALLATION WENT AS PLANNED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Response from Affordable Water Treatment
Thanks [Member Name Removed]. We appreciate your business !
Donald K.
11/2015
5.0
plumbing, water softeners
+ 0 more
unknown
Description of Work: My water softener was constantly draining water and not drawing salt water from the tank. Wayne was on time (actually early), and he replaced various parts on the water softener in less than an hour. Wayne is very knowledgeable, and he explained all the needed repairs and parts. The cost was very reasonable. I would highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240.48
Response from Affordable Water Treatment
Thank you for your kind words. We value your business!
Rosemary H.
10/2015
5.0
handyman service, plumbing
+ 0 more
I was satisfied with the work as always as I have used this company before and I would recommend them to others.
Description of Work: My garbage disposal was broken. I had him remove the garbage disposal and repair the sink to just a normal sink. He also fixed the tap in the basement that was very corroded. He fixed a leak in the bathroom and some other minor plumbing repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Rosemary H.
06/2015
5.0
water softeners
+ -1 more
unknown
Rating Category
Rating out of 5
Yes, I recommend this pro
becky W.
02/2015
5.0
water softeners
+ -1 more
Very professional and efficient.
Description of Work: He tested my water softener, also tested tap water and filtered water quality and delivered 2 bags of water softener salt
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Shelley H.
01/2015
4.0
water softeners
+ -1 more
The tune up was performed and he provided 2 bags of salt.
Description of Work: provided tune up of water softener
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Affordable Water Treatment
.
Troy B.
12/2014
5.0
water softeners
+ -1 more
provider was on time and a joy to work with, cost is without compare far and away less cost and better service
Description of Work: Installed an iron curtain and reverse osmosis for kitchen, water softener tune up and water quality check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Rosemary H.
12/2014
5.0
water softeners
+ -1 more
You can ask him any question you'd like. He answered all my questions, was very nice to me. This morning when deciding the well water treatment I realized I could get by with a reserved osmosis. He helped me read the numbers that came back on the report after having the water tested.
Description of Work: He put in a new water softner for me. It works very nicely and I am very please with it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,299
Ronald P.
11/2014
5.0
water softeners
+ -1 more
Wayne inspected our water softener and added two bags of salt. There were no problems with the service, and I wouldn't hesitate to call Wayne back if I needed further water treatment needs, whether it be repair or replacement of our Reverse Osmosis system or water softener work.
Description of Work: Water Softener inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Michael H.
10/2014
5.0
water softeners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$59
Karen M.
07/2014
5.0
water softeners
+ -1 more
What a joy and delight to find Wayne! For 7 months we were dealing with another well-known company and we had nothing but problems. Thankfully, we have finally found someone reliable, honest and conscientious to handle all of our water needs for our home. He will not leave until the job is finished to his high standards. Wayne spent more than five hours installing our systems and did so meticulously, making certain that all plumbing fittings were secure, and connected all parts to ensure there would be no leaks or problems with our systems. The cost included enough salt to last us a year. Finally, we have clear, soft water, no odors, and good water pressure.
Description of Work: Wayne installed a water softening unit, an iron filter and a reverse osmosis drinking water system and also connected it to the refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Mona G.
06/2014
5.0
water softeners
+ -1 more
First of all... our appointment was set for 9:30 and he was actually a few minutes early! Within minutes of looking at our water softener he figured out what the problem was AND had the part on hand in his vehicle to fix it!! I would say that it took him all of 30 minutes for the entire service call.
Description of Work: Our water softener was not working properly.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening,
Plumbing,
Drain Cleaning,
Handyman Services
FAQ
Affordable Water Treatment is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
Affordable Water Treatment accepts the following forms of payment: Check
Yes, Affordable Water Treatment offers free project estimates.
No, Affordable Water Treatment does not offer eco-friendly accreditations.
No, Affordable Water Treatment does not offer a senior discount.
Yes, Affordable Water Treatment offers emergency services.
Yes, Affordable Water Treatment offers warranties.
Affordable Water Treatment offers the following services: High Quality Water Treatment at Down to Earth Pricing.Water softeners, iron filters, drinking water systems- sales & repairs.