UpKeepers Inc

Great! the person they sent out caulked the outside of the window and it doesn't leak anymore.

They were very nice. I thought it was too expensive. I found them on Angie's List.

Never heard from provider after several emails

It was an Angie's List Big Deal that we purchased. It went very well. They were no additional charges. They came in and did what they were supposed to. It was quick and it was done correctly. They did a good job. My wife said it was a pretty good price and she was satisfied with it. They came out right away after we called.

During a recent kitchen upgrade, I removed the upper cabinets in my 1940's Cape as well as made some changes to the original soffit. As to be expected the walls behind the cabinets definitely needed work and the soffit needed repair. Given that I plan on keeping that space open, I wanted the walls to be repaired very well - definitely better than I knew I could do. Contacted Upkeepers and they were going to contact someone to give an estimate. The B for responsiveness is that I had to make a second call to get an estimate scheduled and then an additional followup call once contract accepted to get work scheduled. Not a significant issue - just a bit of a downgrade. Initially I thought the quote was a bit high but I have to say that the work done by Nick was excellent and worth it. He came back 4 times to sand and re-coat and was willing to come back a 5th but I told him I definitely could sand down just a couple of last minute touch ups. The walls and soffit look new. He also got the handles installed on the cabinets in record time (I had already messed one up and just wanted it done right!). Overall, I was very pleased with the professionalism and the quality of work done and would recommend.

Of a long list of items provided for Upkeepers to bid on, these are the only two that were eventually completed. Nice people but they give extremely high estimates for jobs they don't want to do ($120 each to have removable window screens re-screened). So I hired them for a handful of items that seemed reasonable. Of the 3 items I hired them for, they couldn't do one (upon further review), and one item they did - sort of. They are nice people, responsive to calls but overpriced.

He gave us a suggestion on the part that we needed and we were able to get that part and the door was fine. I really appreciated his honesty.

They did a good job. Everything went well.

They were a lot cheaper than any of the other outfits. It seems like they were going to do just exactly what I thought needed to be done, where as I felt like at least one of the other were making the job much bigger and more complicated than it needed to be. UpKeepers were the ones I was going to go with if I was going to have the work done this year. I felt like they gave the best price, but also they weren't expanding the job. What I really liked was that I could tell right away that he wasn't trying to get more money out of the project that was necessary, which is huge to me. It still wasn't going to be cheap, but where they had to get in; I knew it wasn't going to be easy to get in there, so I knew they had to be going to do some work just to get at the area that needed to be fixed. Off course that was all included in their estimate. I appreciate that.

When they came out and started removing the grout he made it seem like if he starts removing it some tiles are gonna fall out which obviously won't be covered under the and ldquo;Big Dealand rdquo;. He patches it up as well as he could and it's not fault of his it's more of the fault of bathroom getting just kind of crummy.

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He thought we were further south than we are and I had left work early for a meeting during daylight hours. He showed up late and it was already dark, which was somewhat frustrating. The proposal didn't outline in any detail what they would do. It was too open ended for me. I wanted something more specific. I have decided not to use this company for my repairs.

I called and left a message to have them call me back and that was last week with no response. I need to get the work done soon and will find someone locally.

The rep showed up exactly on time and did a great job. He knew the special material required and had a variety of colors with him so matching was easy. Neat, tidy, job well done.

Did an excellent job. Also, extremely honest. The caulk job took less time than anticipated so there was no charge to hang the damaged storm window. Jason is a sharp young guy. Very professional. Excellent job communicating with us about appointments, schedule changes, etc.

The rep from Upkeepers came to my home to take a look at the job and told me he could not re-grout without having to rip out all the old tile! He said he could caulk the tub and try to clean the old grout, but couldn't guarantee how it would look afterward. Though disappointed, I scheduled an appointment with him to do the work. Ten minutes before he was supposed to show on the day of the appointment, he calls and asks me if I had picked up the materials for the job, or if he was supposed to! I was a little taken aback as we had never discussed who would be purchasing the materials, and the offer clearly states that materials for minor maintenance and repairs would be furnished by the service provider. Since I had not picked up any materials, he said he would not be able to make the appointment because he would have to and quot;shopand quot; first and he didn't have time to do that. I reluctantly scheduled a new appointment, but after thinking about it, I decided I really didn't want this gentleman doing work in my house, as he seemed to be a bit unreliable. I cancelled the appointment and requested a refund on the Big Deal from Angie's List.

I used an Angie's list coupon for $79 to replace the caulking in my shower. I had another quote from Bath Fitters for $75 so the price was reasonable. Jason, the handyman contracted by Upkeepers, did a perfect job. Upkeepers contracts out their work-I didn't realize this.

It is a one man show and a very friendly young man at that. He pulled out some loose tiles. And adhesed/grouted them in within two hours using two separate trips. Satisfied with service. We did end up using some materials (grout and a couple spare tiles) provided by me, so I'm sure that made things easier, but he definitely does his work on time and did a very good job.

see above

We were more than happy with the all facets of the company, from start to finish. Tom returned my call quickly and set up a time for someone to provide an estimate on a wide variety of projects we need to have completed. We were pleasantly surprised with the very competitive (and superior) quotes on most projects. We started with this flooring/bathroom project and the workers were professional, thorough and wonderful to work with and, most importantly, we're thrilled with the finish products! We will definitely bring them back to do more in our home. I highly recommend calling The UpKeepers -- they make it easy to get things done!

All facets of the process went smoothly from getting an estimate for the work (very reasonable) to completion.

They were excellent