This job went well overall. Steve Garritson was professional, courteous and responsive for the most part. There was a spate of time at the beginning of the working relationship when I did not seem to be able to get calls returned, but the problem resolved itself and did not reappear.
Description of Work: Took over monitoring system from ADT and also installed several new devices (smoke detector, heat sensor) in remodeled kitchen space. Tested complete existing system and did general trouble-shooting.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$600
Ken D.
11/2001
5.0
home security systems
+ -1 more
A SENSOR AND KEYPAD CAUSED PROBLEMS SOON AFTER INSTALLATION, AND THE WORKMEN FAILED TO CLEAN UP THEIR MESSES (PLASTER DUST, WOOD CHIPS, WIRE FRAGMENTS). SENTRA HAD THEIR INSTALLERS BACK AT OUR HOUSE TWO WORKING DAYS AFTER WE CALLED TO COMPLAIN. A MANAGER CAME OUT ALSO. THE INSTALLERS FIXED THE EQUIPMENT AND CLEANED UP THE MESSES. THE MANAGER GAVE US A CREDIT ON THE MONTHLY MONITORING FEES, WITHOUT BEING ASKED TO DO SO. WE ARE QUITE SATISFIED NOW.
Description of Work: INSTALLED HOME SECURITY SYSTEM, CONNECTED TO A CENTRAL MONITORING STATION.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home Security Systems
FAQ
SENTRA PROTECTIVE SYSTEMS, INC. is currently rated 4.5 overall out of 5.
No, SENTRA PROTECTIVE SYSTEMS, INC. does not offer free project estimates.
No, SENTRA PROTECTIVE SYSTEMS, INC. does not offer eco-friendly accreditations.
No, SENTRA PROTECTIVE SYSTEMS, INC. does not offer a senior discount.
No, SENTRA PROTECTIVE SYSTEMS, INC. does not offer emergency services.
No, SENTRA PROTECTIVE SYSTEMS, INC. does not offer warranties.