Description of Work: Did not use this service. Options above should have overall rating category for NA (not applicable).
Rating Category
Rating out of 5
Christine G.
08/2015
4.0
home improvement stores
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Kathleen M.
08/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: Not sure of date as this was last fall. Dryer was making noise when tumbling. Service tech replaced parts under the dryer tub. No further problem. Service tech named Ruben apparently has worked for Sears repair many years, and services all makes/models of washers and dryers even if they were not purchased at Sears. I would highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
MARCY G.
01/2014
5.0
water heater repair
+ -1 more
I liked the plumber who installed the unit so much, that I used him again for more plumbing needs. They were extremely punctual and the clean up was excellent. They were very professional and I was pleased with the service. The price was competitive and I have no complaints.
Description of Work: They installed my water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Louisa E.
09/2013
5.0
car tires
+ -1 more
Everything went fantastic. The tires were a great price, the tires were great for the car and I was all ready for winter!
Description of Work: Changed my tires, rotated and balanced them
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$895
Jason & Mindy S.
05/2013
5.0
appliance repair
+ -1 more
Great job, very professional. We first though the large fridge was not going to fit down the stairways to our newly finished basement, but they worked to get it down there.
Description of Work: Delivery of refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
IDA M.
07/2012
1.0
appliance sales
+ -1 more
I am very disappointed. The oven door handle keeps falling off and the door will not stay open. Sears will not stand behind its product and wants to charge me for the same replacement parts that keep failing. I refuse to pay them for these inferior parts.
Description of Work: I purchased a Kenmore electric smooth top range in 2005 online at Sears.com and an exteded 5-yr service contract. During the 5 years I had several service calls about the door handle that keeps falling off and the oven door springs are so tight that the door slams and will not stay open. The handle was replaced twice and the door components were replaced once. Sears makes their product so you must purchase the entire door assembly. Once the handle falls off, the door glass falls out in addition to the other parts holding the door in place. Sears refused to fix the springs even though they were covered under my warranty. My warranty has now expired and I do not have an oven door that works because again the handle fell off and the screws can no longer be tightened. Sears wants to again charge me about $300 to replace these unreliable parts. My hand has been slammed in the door and I have suffered several burns on my hand. The range works fine and I should not have to buy a new range just because Sears won't stand behind their product. I have never had a range where the door handle falls off. I called the service line and was told that Sears now make parts that are not as reliable as they used to be. All I want is a range with a door handle that will not fall off.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Mariusz S.
04/2012
5.0
appliance repair
+ -1 more
When they delivered my washer, Sears called the day before to confirm. They called before they came to let me know they were on their way, and when to expect them. They gentlemen that brought the washer were very professional and quick. They had everything done within 15 minutes. I would recommend Sears to family and friends.
Description of Work: I purchased a washer from this store.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
JEAN K.
04/2012
5.0
appliance repair
+ -1 more
They came on time, they called two days before, everything was quick, and they were very professional. The salesperson was great and all the other appliance stores were having sales. I would definitely consider them again.
Description of Work: I purchased a washer from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas M.
02/2012
5.0
water softeners
+ -1 more
I would recommend them to a family or friend.
Description of Work: I used Sears to install a water softener.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Auto Tires,
Hardware & Home Improvement Stores,
Appliance Sales and Installation,
Water Filtration and Softening,
Water Heaters
FAQ
Sears is currently rated 4.4 overall out of 5.
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
No, Sears does not offer free project estimates.
No, Sears does not offer eco-friendly accreditations.
No, Sears does not offer a senior discount.
No, Sears does not offer emergency services.
Yes, Sears offers warranties.
Sears offers the following services: Appliance repair.