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Reviews
3.414 Reviews
Showing 1-14 of 14 reviews
Susan C.
02/2011
heating & air conditioning/hvac
+ -1 moreThe call center is the hub for their repairs. I spent hours on the phone with their call center trying to resolve the problems I was having with my furnace. I ended up receiving additional part, which I ended up keeping as they never came to pick up the part. I am very disappointed in Sears and the lack of customer service.
Description of Work: I called as I was having problems with my furnace. We didn't have heat in our house for 1 week.
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BETSY J.
11/2006
car tires
+ -1 moreI was very upset with the level of customer service. There was none.... I was told about the tire warranty with the purchase - the salesperson neglected to mention that it was Sears own warranty policy and they were charging over $12.00 per tire. When I returned to pick my car up at the promised time, not 1 single employee could be bothered to wait on me. After taking 3 other customers that came in after me I asked if I had become invisible. My car was finished and ready to go but it took another 1/2 hour to get waited on. The receipt showed the extra charge per tire and I objected that no one had mentioned this was not the manf. warranty. The receptionist said to ask to retailer for brochure of the mfg. warranty - which Sears did not have. When questioned, the response was an idiotic ''we don't have any control over what prints.'' They refused to take the unapproved charges off my bill. I also wrote to Sears management about the lack of service and professionalism.
Description of Work: I purchased 4 tires for my Saturn Vue. There is only 1 model of tire recommended by the manufacturer and Sears had them at the Auto Center on Moorland Rd (Brookfield Mall). I will never do business with this establishment again.
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$540
LJ H.
10/2006
appliance sales
+ -1 moreSales personnel were very knowledgeable and did not pressure us into making the sale.
Description of Work: Purchased new gas stove.
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Yes, I recommend this pro
$500
MATT L.
10/2006
car tires
+ -1 moreVery good price for the tires I got, I shopped three different places. Free rotations at any Sears auto center.
Description of Work: Purchased new tires for my SUV, installed and balanced them.
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Yes, I recommend this pro
$700
LORI J.
03/2006
replacement windows
+ -1 moreThe window installation went well. I did have problems with the bay window twice since it was put in but Sears paid to replace the bay window each time and added a brace the second time to help with the problem of leaking that kept happening. They have been very prompt with complaints.
Description of Work: Removal of eight windows and installation of new custom windows. Also replaced a picture window with a bay window.
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Yes, I recommend this pro
$20,000
JOHN & VICKI F.
10/2005
photographers
+ -1 moreANDY DID A GREAT JOB. SHE'S CREATIVE AND ACCOMMODATING. SHE DID GREAT WORK WITH THE KIDS.
Description of Work: THEY DID FAMILY PORTRAITS.
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Yes, I recommend this pro
$120
Becky L.
11/2001
car tires
+ -1 moreTHEY DIDN'T TRY TO TAKE ADVANTAGE OF ME.
Description of Work: PURCHASED NEW TIRES
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Yes, I recommend this pro
PATRICIA C.
11/2001
car tires
+ -1 moreunknown
Description of Work: THEY PUT NEW TIRES ON.
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Vickie N.
11/2001
car tires
+ -1 moreTHEY DID FINE WORK.
Description of Work: THEY REPLACED OUR TIRES.
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Yes, I recommend this pro
11/2001
lawn mower repair
+ -1 moreunknown
Description of Work: LAWN MOWER CHECKUP
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05/2000
auto repair
+ -1 moreLOST 2 HUB CAPS, HAVEN'T REPLACED THIS YET.
Description of Work: TIRES
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ALLEN J.
05/2000
auto repair
+ -1 moreunknown
Description of Work: OIL CHANGES, BATTERY BRAKES
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05/2000
car tires
+ -1 moreunknown
Description of Work: TIRES
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Yes, I recommend this pro
05/2000
car tires
+ -1 moreunknown
Description of Work: WHEEL TIRES
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Yes, I recommend this pro
Contact information
115 SOUTH MOORLAND RD , Brookfield, WI 53005
www.searsportrait.com/Home/index.asp?tag=E2A8546AAEB742D2B5846252D798F8EB816E3C347BD5485694C42844B392B9BBLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Tires,
Auto Service,
Appliance Sales and Installation,
Windows,
Photography,
Lawn Mower & Power Tool Repair,
Heating and Air Conditioning,
Cabinet Refacing and Refinishing,
Cabinet Making
FAQ
SEARS PORTRAIT STUDIO is currently rated 3.4 overall out of 5.
No, SEARS PORTRAIT STUDIO does not offer free project estimates.
No, SEARS PORTRAIT STUDIO does not offer eco-friendly accreditations.
No, SEARS PORTRAIT STUDIO does not offer a senior discount.
No, SEARS PORTRAIT STUDIO does not offer emergency services.
No, SEARS PORTRAIT STUDIO does not offer warranties.
SEARS PORTRAIT STUDIO offers the following services: TIRES, ALIGNMENTS, BATTERIES, BRAKES, FRONTEND, SHOCKS AND STRUTS, FOREIGN AND DOMESTIC
ENGINES, MUFFLERS, OIL CHANGES, TOWING
Contact information
115 SOUTH MOORLAND RD , Brookfield, WI 53005
www.searsportrait.com/Home/index.asp?tag=E2A8546AAEB742D2B5846252D798F8EB816E3C347BD5485694C42844B392B9BB