Midwest Home Exteriors

Midwest home exteriors did an excellent job on my roof. They did it in a very timely fashion. The guys were very professional. They were in and out no time Also everything was clean as if they weren’t even here. I would recommend them to people in the future who ever need roofing work. They were a total five out of five stars to me.

The best roofing company in the state. Great quality work and a very involved owner. Highly recommend Jeremy Pinter

Got my roof and siding done by Midwest exteriors and they did a great job!

Great service! Very professional! Walked me through every step. I would differently recommend this company. 😄

A Disappointing Experience with Midwest Home Exteriors In April 2024, I hired Midwest Home Exteriors for an extensive exterior renovation: a new roof, siding, vinyl and block windows, gutters, soffits, fascia, a garage door, a garage passage door, and a screen door. I chose the company based on a co-worker's recommendation and my interaction with them at the NARI Milwaukee Home Improvement Show. Despite their estimate being $2,000-$3,000 higher than competitors, I trusted it would lead to superior quality and a smooth process. Unfortunately, my confidence was misplaced. Initially promised for completion by September 2024, the project remains unfinished as of today. I urge others to carefully evaluate alternative contractors before hiring Midwest Home Exteriors. Communication and Delays After signing the contract in April, I heard little from the company until I initiated contact in August. Work began on August 28th with the roofing, subcontracted to A&A Exteriors, who performed well. However, their professionalism highlighted Midwest Home Exteriors' shortcomings in management. Vinyl windows were installed in early September, but two were immediately defective - one screen was delaminating, and another had a hole. Despite repeated attempts to resolve the issue, it remains unaddressed months later. Siding work was promised for the week of October 14th, but no one showed up, nor was I notified of delays. This lack of communication set the tone for the remainder of the project. Poor Planning and Execution Siding installation began on November 6th after materials were delivered without warning. The delivery driver expressed frustration over the lack of planning. The siding process itself was riddled with delays and absentee subcontractors. When the work was declared "complete" on November 23rd, it was far from finished. Nail heads were left untouched without paint to match the siding, caulking was incomplete, and an electrical fixture was covered by siding, leaving live wires exposed in the garage. After the siding contractors left, I picked up over 30 nails scattered around my property - a safety hazard and clear sign of carelessness. To make matters worse, one of the siding contractors smoked marijuana openly in front of my house before leaving, adding to the unprofessional conduct. Lack of Quality Control A glaring issue throughout the project was the absence of any visible quality control. Midwest Home Exteriors showed no indication of reviewing or addressing issues in the work performed by their subcontractors. Defects such as exposed live wires, incomplete caulking, loose flashing, and defective materials were ignored, creating safety risks and showcasing a troubling lack of oversight. Gutters and Other Incomplete Work The gutters, removed in August, weren't replaced until December 17th. This occurred without notice and wasn't completed per the contract, as one downspout was left connected. Significant portions of the project remain incomplete, including block windows, the garage door, garage passage door, and screen door. The block windows, which had no dependencies, could have been completed long ago but remain untouched. Final Thoughts Midwest Home Exteriors failed to deliver on nearly every front - communication, planning, execution, and quality control. Their subcontractors, while capable, lacked proper oversight, and issues were left unresolved for months. The combination of safety hazards, unprofessional behavior, and unfinished work leaves me unable to recommend this company. I hope the remaining defects will eventually be addressed, but until then, I encourage prospective clients to seek contractors with proven track records of communication, project management, and quality assurance.

Not well and I would not recommend them or hire them again. I decided to go with Midwest Exteriors out of Brookfield, WI. In addition to providing a roof, I also ordered windows to replace the original 1928 windows in the home. They did state up front that it might take a while for the windows as custom windows are having supply issues. Fine. In October, I came home to roofing supplies in my front yard. A quick called confirmed they would be here the next day to install the roof. Prior to agreeing to this, I had expressed concern that I need ALL of the waste materials, especially the nails, be completely cleaned up as I have multiple dogs. I was assured they are known for their thorough clean up after a project. The project ended up taking two days, which would have been fine but no one on the team said anything to me; a call to the owner of the company promised follow-up. Indeed, they were coming back the next day. They did a very poor clean-up as I found pieces of shingles and many nails in the backyard, driveway, and in my front bushes. Again, I called the owner, James, who said he would talk to the team and it would be remedied as they are known for their thorough clean up. Even after the second day, the clean up was mediocre at best. Again, I complained. In January, I was snow blowing my driveway and discovered a HUGE icicle hanging from my downspout- the roofers had knocked it loose and not replaced it. Also in January, I got a call that my windows were in and we set an install of February 1st and 2nd. When they set up the first window, it was missing woodwork that I had requested being included as it was on the original windows. The installers assured me it was an easy fix so the project continued; had I known they COULDN'T fix the windows, I would have stopped the install and had them replace the original windows. They also stated they would come back and fix the downspout. Now it's May, they can't/won't fix the windows as I requested and they haven't fixed the downspout. As such, I am holding the final $10,000 payment until they at least fix the downspout (which they promised to do nearly 6 months ago).

Everything went smoothly and there were no problems.

Was a busy time of year, Spring, Doug was a very pleasant person to deal with. Ray and his crew were very nice and easy to deal with as well and did a GREAT tare off and installation ! Happy ME. 😁👍

They service was great. They were professional and on time.

Great they cleaned up after job was done. Polite and respectful of property. Arrived on time

Smooth from start to finish. Can’t say that about other contractors I’ve had.

excellent - these workers were efficient and professional in every way

Fantastic - fast, prompt, and I am completely happy with the finished product. Working with James and Todd was a very positive experience. I hope to send more work their way in the future.

Midwest Home Exteriors was an absolute pleasure to work with, and the workmanship was second to none. Roof: Work started at 7, done by Noon. Excellent materials (Owens Corning), nicely done flashing, attention to detail was great. Yard was spotless afterwards as well! Gutters: Perfect looking gutters, installed professionally. Siding: Very nicely done, custom metal bends needed to be done, and were done professionally, on time, and looks absolutely fantastic. All workers were courteous, professional, and prompt. I am very happy with my experience with MHE - they go the extra mile!