About us
Business highlights
34 years of trusted experience
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
.10
Accepted payment methods
Reviews
4.19 Reviews
Showing 1-9 of 9 reviews
Robert S.
05/2011
pool cleaners
+ -1 moreI will use them in the future only if I have to.
Description of Work: I used Total Pool Care to locate a leak in our hot tub and repair it.
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Yes, I recommend this pro
$600
Response from Leisure Pools & Spas
Sherry M.
01/2011
pool cleaners
+ -1 moreEverything has just been so so. There have been some issues where they have not showed, and I have had to keep on them about maintaining the spa at times.
Description of Work: They maintain the spa at our Wisconsin address.
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$30
Response from Leisure Pools & Spas
David K.
09/2010
pool cleaners
+ -1 moreI didn't use this service.
Description of Work: A poor review was mistakenly tied to my account. Please remove it.
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Response from Leisure Pools & Spas
Charles S.
06/2010
pool cleaners
+ -1 moreService call went great, I hovered as the crew preformed their work and eavesdropped as they were in contact with the manufacture to trouble shoot the problem. They spent about a 1/2 hour and determined that my pump motor was shot. These basically plug into the control panel motor with a couple of plumbing connections. I had asked them to price the motor for me (little bit of a challenge as I had already replaced the pump on it). They knew my plans to install this myself. Got a call 2 working days later quoting me prices of $550 dollars for a new (5hp) motor to match the pump I installed, or $500 dollars to buy the same pump and motor as was originally installed. Opted to purchase a (5hp) motor from Spa Depot in Olympia WA for $234, including shipping, which matches the pump I had purchased from Spa Depot. Would have gladly paid a bit more to have purchased the motor from Total Pool Care, but not twice the price. The less then stellar rating is solely due to the price differences between them and Spa Depot.
Description of Work: Service call for my hot tub which had quit working. I had earlier replaced a pump which had been cracked due to freezing over the winter. Having done that, the hot tub/filtering was not working correctly. I was over my head and needed to be bailed out.
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Yes, I recommend this pro
$130
JOHN B.
05/2010
pool cleaners
+ -1 moreThey fixed the latest problem by replacing the stereo unit in the spa.
Description of Work: Warranty work on 6 month old Jacuzzi spa. I know they have nothing to do with the manufacturer quality (which has been poor), they have been out about 4 times since delivery in October of last year. The staff is very knowledgeable, and, makes a sincere effort to solve problems.
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Yes, I recommend this pro
ELIZABETH Q.
07/2009
pool cleaners
+ -1 moreThe workers from Total Pool Care come twice a week to clean my pool. They are very punctual and they call me ahead of time. They do what they promise. Their prices are good and they solve all of my pool problems. I have been very happy with them.
Description of Work: I hired Total Pool Care for my pool and spa service.
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Yes, I recommend this pro
$55
Laura H.
09/2007
pool cleaners
+ -1 moreI really appreciated them giving us a tutorial.
Description of Work: We purchased a home which had a hot tub and we were having trouble with the heater & jets working consistently. We called and they walked us through some of the maintenance over the phone and then offered to have us come in for a walk through of how to maintain our tub. They were extremely helpful.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
AVA U.
12/2006
pool cleaners
+ -1 moreAlthough there was a brief misunderstanding about who was liable for certain costs related to the replacement of the defective element that TPC installed, this issue was resolved to my complete satisfaction on the same day that I raised the issue with TPC. In addition, the owner, Pat Reed, later called me verify that I was satisfied with the outcome. It was very clear that he took my business very seriously, and I really appreciated the follow-up. The same can't be said for several other spa service companies, plumbers, and rude home-repair people that I've dealt with in the past few years.
Description of Work: TPC performed a major "rebuild" of my spa heater. After performing the approved repairs, the heating unit worked fine for about a month and then stopped heating. TPC suspected that the problem was in a defective replacement heating element (the manufacturer's fault, not TPC's), which was the case. TPC replaced the defective element, and now the spa is working great. All of the work was performed competently.
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Yes, I recommend this pro
$700
LAURIE B.
01/2006
pool cleaners
+ -1 moreThe technician arrived on time to our home and presented himself in a professional manner. He repaired the heater and explained everything he was doing.
Description of Work: Our heater on the above ground pool stopped working. We called Total Pool Care to send a technician to repair it.
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Yes, I recommend this pro
$120
Contact information
12525 LISBON RD, Brookfield, WI 53005
www.leisurepoolandspas.comService hours
Sunday:
ClosedMonday:
10:00 AM - 5:00 PMTuesday:
10:00 AM - 5:00 PMWednesday:
10:00 AM - 5:00 PMThursday:
10:00 AM - 5:00 PMFriday:
10:00 AM - 5:00 PMSaturday:
10:00 AM - 2:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Outdoor Kitchens
FAQ
Leisure Pools & Spas is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Leisure Pools & Spas accepts the following forms of payment: Check,CreditCard,Financing Available
No, Leisure Pools & Spas does not offer free project estimates.
No, Leisure Pools & Spas does not offer eco-friendly accreditations.
No, Leisure Pools & Spas does not offer a senior discount.
No, Leisure Pools & Spas does not offer emergency services.
Yes, Leisure Pools & Spas offers warranties.
Leisure Pools & Spas offers the following services: RESIDENTIAL, GAZEBOS, HOT TUBS, SWIM SPAS, SAUNAS. HEATERS, PUMPS, & FILTERS FOR ALL MAKES & MODELS OF POOLS AND HOT TUBS. PATIO SWINGS.
Swimming pool installations
Contact information
12525 LISBON RD, Brookfield, WI 53005
www.leisurepoolandspas.comService hours
Sunday:
ClosedMonday:
10:00 AM - 5:00 PMTuesday:
10:00 AM - 5:00 PMWednesday:
10:00 AM - 5:00 PMThursday:
10:00 AM - 5:00 PMFriday:
10:00 AM - 5:00 PMSaturday:
10:00 AM - 2:00 PM