HANDYMAN NETWORK

It was a terrible experience. I would not recommend them. They subcontracted out and the work wasn't done nearly to the estimated time and cost. They were way off. Our bathroom was out of commission for three weeks. Sometimes the handyman didn't show up. It was a really bad experience. I had to call the owner of the company and have him come down to do the job. He was very good. Their original estimate was $2000 but the final bill was over $3000. I had them come out to my house but it still didn't get fixed. I sent him a letter saying that they received my money. He was fine with that. They didn't push it at all. The pricing was fine. I got what I paid for. It was only for the labor. We bought the toilet and we bought all of the fixtures. They just put it in.

First, the workman that came to our house gave us an quote and then told us after the fact that it didn't include the electrical work. The drywalling was terribly done, he missed sections around the beams in the garage, didn't cut the drywall straight and around the garage door it looked like it was patched together. Then when he begain to paint, he hit the roof/ceiling of the garage with paint. When I commented on the job that was being done, he said it was only a garage. Before he started the job, I told him the reason we were doing the garage, was because my husband has antique classic cars that we would be showing off in the garage and that we wanted the garage to look as nice as the inside of our house. The company came back four times trying to fix the badly done job. Now after 9 months, the drywall is starting to crack in places.

What was to be a 1 day job, turned into a 6 day job. First worker had an asthma attack and left for the day without informing homeowner. 2nd worker on 2nd day could not navigate the slope of the roof to complete the paint job. 3rd worker tried to stuff all debris into homeowners garbage cans. When contacting the supervisor to complain, we were assured that all work could be completed in one more final work day. That turned into two more, with end result being black trim paint splattered and blotches all over three sides of the home on the white siding. When confronted, the response was "sorry folks , about the siding, we did the best we could." When settling up, they still tried to charge us the full estimate of $880.00, which we refused on the spot. No clean-up of scraped areas chips left all over roof, no primer, we provided the paint and had to clean up everything ourselves. Very prompt and courteous at estimate, but not a positive experience at all as project unfolded.

THE OWNER OF THE COMPANY COMES TO OUR HOUSE AND AGREES WITH US THAT THE WORK IS SUBSTANDARD AND PROMISES TO PERSONALLY SEE TO THE JOB GETTING DONE RIGHT. YET THE WORK IS ALWAYS OF POOR QUALITY. NOW HE WON'T EVEN COME TO OUR HOUSE TO DO AN EVALUATION. SINCE DECEMBER WE HAVE BEEN TOLD THAT HE HAS BEEN SICK. IF WHAT MIKE BRUCE'S WORKERS WOULD DO WHAT HE PROMISES THE PROJECT WOULD HAVE BEEN DONE A LONG TIME AGO. THIS WAS TO HAVE BEEN A 5 DAY JOB. IT STARTED ON AUGUST 1, 2005. IT IS NOW APRIL 1, 2006.

WATER DAMAGED THE WALL. ORIGINALLY HE SAID HE WOULD DRYWALL, BUT IT WAS A PLASTER WALL, SO HE REPAIRED THE PLASTER, BUT HAD ORDERED DRYWALL AND CHARGED THE DRYWALL PRICE. HE TRIED TO TAKE THE DRYWALL WITH HIM. WE HAD TO ASK HIM FOR IT BACK. WE PAID HIM FOR A GALLON OF PAINT, BUT HE USED AN OLD USED CAN. WE DIDN'T ASK FOR THE PAINT BACK. WE WEREN'T HAPPY WITH THE SERVICE. I WILL NOT CALL HIM AGAIN. I ALSO HAD TO CALL BACK AND HAVE THEM COME BACK OUT TO FIX THE PLASTER THAT HAD BUBBLED UP. I LIKED THE MAN, HE WAS NICE. BUT, THE HANDYMAN SERVICE NEVER CALLED BACK TO SEE IF I WAS SATISFIED WITH THE SERVICE. ALSO, I HAD TO CLEAN UP THE MESS OFF THE FLOOR FROM WHAT HE PEALED OFF THE WALL.

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THEY WERE NICE AND VERY PROFESSIONAL. THEY SPENT OVER AN HOUR AND A HALF TO MAKE SURE THEY HAD ALL OF THE DETAILS ON THE JOBS I NEEDED. THE ONLY REASON I DIDN'T USE THEM WAS THEIR PRICE. I WAS FLOORED WHEN I RECEIVED THE ESTIMATE. THEY CALLED BACK TO SEE WHY I DIDN'T USE THEM, I JUST EXPLAINED THAT THE COST WAS OUT OF LINE.

THE GUYS WERE VERY NICE AND THEY DID GREAT WORK. I JUST FELT THE COST WAS HIGH.

I HAVE NOW GONE THROUGH FOUR DIFFERENT WORKERS, ONE GOT FIRED. A FEW OF THE GUYS WERE VERY GOOD, BUT OVERALL IT WAS A DISASTER TRYING TO GET EVERYTHING LIKE I WANTED IT. I EVEN HAD TO CLEAN THE HOUSE UP AND HIRE SOMEONE ELSE TO HAUL AWAY THE WASTE. THE OWNER HAS BEEN RUDE TO ME AND ESPECIALLY MY DAUGHTER AND HAS BEEN REALLY UNWILLING TO HELP. I EVEN TOLD THEM TO LEAVE MY HOUSE AND DON'T BACK THAT'S HOW FRUSTRATED I'VE BEEN. I WAS AS NICE AND PATIENT AS POSSIBLE AND EVEN GAVE THEM PLENTY OF OPPORTUNITIES TO FIX THE PROBLEMS. THEY NEVER ONCE HAD THE ORIGINAL COPY OF THE WORK TO BE PERFORMED AND I EVEN HAD TO POINT SOME THINGS OUT FROM THAT. I JUST FEEL LIKE THEY TOOK ADVANTAGE OF ME AND THIS WRONG.