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Durable Wood Floors

Hardwood Flooring Sales and Installation

About us

We are your innovative full service hardwood flooring company! We have an expert craftsman working full time on EVERY project which removes the risk of unnecessary headaches or poor quality. Some of our team grew up working with Amish and other highly skilled wood workers who have a level of quality you will rarely find offered today. We bring you the the highest level of craftsmanship at a fair, reasonable price! Our sales professionals are all experienced craftsman as well allowing you to feel comfortable the options provided to you are realistic and accurate. -Free design and color consultation after acceptance of our services. -Free Estimates. -Available during nights/weekends accommodate your busy schedule. -We exclusively offer Epoxy finish, reactive stains and Amish installations.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

We offer design, installation, and refinishing of all species of hardwood. Custom reactive and 2 tone staining available! We specialize in new installations and restoration work. 0 VOC products available.

Services we don't offer

We do not work with any other types of flooring such as: carpet, laminate, vinyl etc.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.052 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 52 reviews

ALEX T.
09/2018
5.0
hardwood floor
  + -1 more
Very good. Great attention to detail. Finished on time.
Description of Work: Hardwood floor refinish

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jane C.
09/2018
5.0
hardwood floor
  + -1 more
Much better than I expected. I had areas of water damage, and other areas stained that I thought might not be removable. But they were!
Description of Work: Complete restoration of my 20 year old wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Takilya B.
09/2018
5.0
hardwood floor
  + -1 more
I was very satisfied with the work performed by Austin & crew. Due to my short notice, Durable Wood Floors came out and got the job done. Great job!
Description of Work: Wood floors sanded & finished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kerry M.
08/2018
5.0
hardwood floor
  + -1 more
Brandon did an excellent job refinishing our hardwood floors. He explained the work he was doing each day and took his time on the floors. Mary (in the office) was also very prompt to respond to our communication.
Description of Work: Refinished hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob B.
08/2018
5.0
hardwood floor
  + -1 more
Outstanding! This company successfully did what three other contractors said could not be done!! Not only did they successfully tooth in missing floor boards, but also build a transition between floors of different heights. They took great pains to hand scrape areas under radiators and other areas that were previously neglected by previous floor re-finishers, so the entire floor looks brand new. This was accomplished at a very reasonable cost, compared to several other contractor bids. I would not hesitate to hire Durable Wood Floors again or recommend them to others. They are as professional and proficient as they come. Thank you, Austin.
Description of Work: Repair missing areas of oak floor and refinish entire floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,650

Carey P.
07/2018
5.0
hardwood floor
  + -1 more
We were incredibly pleased with Durable Wood Floors throughout our entire experience with them. From our initial contact and estimate with them to the measuring and actual finishing, Durable Wood Floors was professional, swift, and super communicative. Questions were answered via email or text, with speed and accuracy. They kept us updated throughout the entire process as well. In the end, the finished product looks brilliant and was done ahead of time (which we appreciated due to our situation). Highly recommended! Great team at Durable Wood Floors!
Description of Work: Hardwood Floor Refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris G.
07/2018
5.0
hardwood floor
  + -1 more
Great local company, called in the pro’s for professional results. Thank you.
Description of Work: Refinish wood floor in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

bob B.
03/2018
5.0
hardwood floor
  + -1 more
We were very satisfied with the work performed. The young man who performed the service (Paul) was prompt and very attentive to our questions and concerns. Our floors are like new. Everything was cleaned up after the job was completed. Mary, the person who was our office contact was also a very good listener and reassuring with our initial questions. the topper was that Austin (owner) actually came after the job was done to make sure everything was to our satisfaction. This company is concerned with quality and integrity. It was a pleasure doing business with them.
Description of Work: Wood floors refinished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew C.
03/2018
5.0
hardwood floor
  + -1 more
From start to finish we had a great experience with Durable Wood Floors. The initial online estimate process on their website was quick and efficient. From our first contact with Mary, she was responsive to our questions and made scheduling a breeze. The first day of work, Kyle, Pat and Alex showed up on time and ready to work. Throughout the process they kept us updated on the timeline and cleaned up at the end of the day. They were professional and a wealth of information on the process. They allowed us time to evaluate and decide on stain color and provided some appreciated input based on their experience. One of the most important things I noticed, was they all seem to take true pride in their work. You can tell in the finished product they are true craftsman who enjoy what they do. During the process, any issues that came up, which with any project like this would be expected, were handed quickly and professionally. Finally, the floors look brand new and give the house a whole new character. Overall our experience with Durable Wood Floors was fantastic. We would use them in the future without question!
Description of Work: Sand, Stain, Refinish Hardwood Floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Juan V.
01/2018
5.0
hardwood floor
  + -1 more
Austin is truly awesome!!! He was in constant communication with me throughout the entire process which honestly made it that much easier for me given that I was unable to be present for much of the time. I received just about daily pictures with progress from Austin (granted at my request) but nonetheless, he came through with my request. His communication and level of professionalism in combination with the quote was what helped me decide to proceed with Durable Hardwood Floors. Morever, I came across the Durable Hardwood Floor instagram account and I was amazed at the level of quality provided by this company. I liked the fact that before and after images/videos were provided on their instagram account. Other contractors did not really have before and after images, let alone videos of the process. One of the contractors wanted to charge me $3000 for water popping alone which I thought was odd and which significantly would have added to my grand total, making it close to about $15K. Other contractors' pricing was comparable to Durable Hardwood Floors, but as I say above, it was a combination of factors that made it easy for me to decide to go with Austin and his company in the end. I have no regrets whatsoever, and in fact, glad that I went with Austin. I would certainly hire Durable Hardwood Floors again!! Lastly, do NOT let Austin's young age fool you. He is hardworking, mature, and very professional, most importantly, is very knowledgeable!!
Description of Work: I had about 2500 plus square feet of hardwood floors refinished (maple and oak (both red and white)). I received quotes from multiple contractors and Durable Hardwood Floors by far gave me the best quote. However, my reasoning for going with Durable Hardwood Floors in the end was more than having been given the best quote (read below).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Zach W.
01/2018
5.0
hardwood floor
  + -1 more
Our experience with Austin, Mary, Joe, Alex, Pat, Kyle and the folks at Durable Wood Floors LLC was excellent. Two guys came out and finished the new hardwood install in 3 days. Four guys showed up and completely puttied (we had nail holes from carpet tack strip) and completely sanded the wood in 1 day. Lastly, three guys took 2 days to stain and seal the floors, with drying breaks in between. I was able to be home during the whole process and enjoyed their responsiveness to my suggestions and questions about the process. They took care of all the small details, including getting all the trash into my can at the end. At one point, one worker made an errant cut for our stair nosing and left a small gap showing. We didn't think it was quality enough, so he drove 60 minutes round trip to get another piece and cut it bigger. It turned out looking great! I trust that these guys are trying to deliver a quality product, and I never felt rushed or uncomfortable with the process. I'd recommend giving them a try.
Description of Work: 500 sq. ft. of hardwood floor install, 900 sq. ft. of hardwood floor sanding, staining, and topcoat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn G.
12/2017
5.0
hardwood floor
  + -1 more
The darker stain is beautiful! Our floors are red oak, and were very outdated and the stain applied is a rich medium/dark brown. Completely changed the look and feel of the rooms that were redone. I would recommend them to anyone! The quality is phenomenal and exactly how we wanted it to look!
Description of Work: We had our hardwood floors redone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Shanna L.
10/2017
5.0
hardwood floor
  + -1 more
The installation process went well. The owner and his crew showed up on time every day (including a Saturday), were very polite and respectful, and most importantly were meticulous with the installation. They cleaned up very nicely after themselves every day which was also an important thing for us as we have small children at home. Our red oak floors look wonderful and we are very happy that we decided to get them installed.
Description of Work: We recently had 700 sq. ft. of new oak wood floor installed in our upstairs (hallway + 3 bedrooms). We reached out and received several bids from other reputable companies in the area. We decided to go with Durable Wood Floors because of the detail and price that was given to us. We were also very impressed with the fact that they specialize in wood floor installation, where they are skillled craftsman of the trade . We were also very impressed with Austin’s quick and very detailed responses to all of our questions via text within minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristen G.
09/2017
5.0
hardwood floor
  + -1 more
When we closed on our new home, the floors were in terrible condition and it was not a small job to take on (~2,700 square feet). We knew we had to find a professional to take care of the job but we wanted to find someone who was affordable, good at communicating, and quick. After comparing numerous companies, Durable Wood Floors came in with the best quote and Austin seemed very friendly and knowledgeable. He was extremely prompt to answer ALL the questions I had along the way, and did a great job of explaining the process from start to finish. Every day, he checked in to let us know where they were currently at in the process and let us know what they would be doing the following day. The communication aspect of this company is AMAZING! The team working on our house were incredibly hard working and paid attention to even the smallest detail. They were quick, but their work did not seem like it was a "rush job". Austin even went so far as to give us recommendations on other reputable companies to use for the remodel projects in the home we bought. Now that the project is complete, I can say without a doubt that we made the right choice going with Austin and his team. Our floors are wonderful, there are no flaws, and they did a great job of patching the damaged areas so that you couldn't tell they were even fixed in the first place. I would 110% recommend this company to anyone who needs their floors redone. Austin goes above and beyond to make sure you are aware of all costs, informed of the process, and pleased with the finished project.
Description of Work: Sanded, stained, and sealed 2700 square feet of Red Oak flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Gregg H.
09/2017
5.0
hardwood floor
  + -1 more
We hired Durable Wood Floors to refinish our maple hardwood floors and they are beautiful! They gave us many color options until we found one we liked. The team that worked at our house were both professional and courteous. I would recommend them to everyone I know and have gotten numerous compliments on the floor. When I called Durable Wood Floors I also mentioned I need to have our home painted before they could finish the floors and they recommended we use ZP Construction. That was one of the best decisions I made. They coordinated everything between themselves and did a beautiful job. All I had to do was hand them keys and come back when it was completed. I am having ZP Construction do other jobs in my home as well. Thank you for making my home a lovely place to live.
Description of Work: Complete strip, sand and refinish of hardwood floors prior to move in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Peter K.
09/2017
5.0
hardwood floor
  + -1 more
It was a great experience throughout having them refinish our wood floors. Fair price, high attention to detail, helpful when picking the stain color and responsive through the whole process. Highly recommend Durable Wood Floors!
Description of Work: Refinished wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura A.
09/2017
5.0
hardwood floor
  + -1 more
We had an amazing experience with Durable Wood Floors. The team was there with us every step of the way answering my questions and explaining everything so I knew what the process was. Every team member was extremely kind and helpful. They spent a lot of time with me coming up with the perfect custom color so it was exactly what I wanted. I had a very specific vision in mind and they helped me to achieve that without trying to rush me in any way. I really appreciate their patience and willingness to make sure the floors were exactly what I wanted. Additionally, the job took longer than they expected and there was no increase in cost (the finish on the floors was very difficult to get off, and you wouldnt be able to tell that until you started sanding them down). They just did whatever they had to in order to get the job done. Our floors look BEAUTIFUL and I am very impressed with the job the team did. I would highly recommend Durable Wood Floors and will absolutely use them again!!
Description of Work: Stripped our wood floors that were shiny and orange colored wood- like a basketball court. Stripped them down, restained them to a modern color (grayish/brown), and then put a finishing coat over the top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

David P.
08/2017
5.0
hardwood floor
  + -1 more
Austin and his team at Durable Wood Floors were great to work with and do great work at a fair price. I'd happily recommend them. Austin was always very responsive throughout the process and the quality of the work overall was very good. the floors look beautiful.
Description of Work: Replaced tile floor in Kitchen on main level with hardwood floors, replaced carpeted den on main level with hardwood floors, and then finished hardwoods on the entire main level to match

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Daniela V.
08/2017
5.0
hardwood floor
  + -1 more
Austin was willing to refund our deposit, no rescheduling fee and work with us in the future. We were hoping to do the floors before moving in but the added time to remove the old floor and install in new flooring did not fit our short time line. Also the quote to remove and replace aover 900 square foot of wood flooring was $9000 a bit more than we were willing pay just after closing on a new place. We will wait a few months and then reschedule with him to replace our floors at that time.
Description of Work: We asked Austin to refinish our floors under some special circumstances. We were closing on our condo and he was not able to see the floors until day of close. Based on my initial description he quoted $4000 for the refinishing, staining and epoxy coating approximately 900 square feet. Once we walked thru with him he realized that it was an engineered floor and could be only be gently sanded and left with a natural color, no way to stain darker as we wanted.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Michelle M.
07/2017
5.0
hardwood floor
  + -1 more
Austin and his Crew from Durable Wood Floors did an amazing job on our floors. We needed the floors done on our rental unit before the next renter could move in and they were great at getting everything scheduled and finished on time. The floors had many years of carpet and pet stains and abuse and he made them beautiful again. They were punctual, did not damage anything or make a mess. Austin was in touch with us every step of the way before and during the job and we couldn?t be happier. I would definitely recommend them!
Description of Work: Sanded, stained and sealed the hardwood floors of 2 bedrooms, living room, hallway and front entryway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sky A.
07/2017
5.0
hardwood floor
  + -1 more
They did a great job! Far beyond expectations.
Description of Work: We needed out carpets ripped up and hard wood floors restored.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Ludmil L.
07/2017
5.0
hardwood floor
  + -1 more
An overall excellent experience! Great communication throughout the process, finished on time and were always punctual. The floors look amazing and would definitely work with Austin and his crew again!
Description of Work: Refinishing existing oak floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,950

Sarah D.
07/2017
5.0
hardwood floor
  + -1 more
From the beginning of the process with trying to find a company to work with, Austin (the owner) took the time to answer all of our questions regarding the process of sanding, staining, choosing a stain color, the difference with finishes (epoxy) even before we signed the contract. We had multiple calls just to answer some questions and he always took the time to answer them, he is very knowledgeable. Once the contract was signed and the job started we were in constant contact with the team and provided updates and pictures throughout the job. There were a few areas where the existing hardwood wood would not take well with the stain, and Austin stood behind and came back out to fix it and touch ups. We have and would again recommend Durable Wood Floors to our family and friends!
Description of Work: We had all of our hardwood floors sanded and restained as well as hardwood flooring put in for a section of our dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Corey Y.
07/2017
5.0
hardwood floor
  + -1 more
Excellent. No edges or corners were missed, even sanding through out. All previous dark spots or stains were removed in the process.
Description of Work: Floors of an entire unit had to be redone. Comprised of sanding down to bare wood then refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian P.
07/2017
5.0
hardwood floor
  + -1 more
Austin was a pleasure to work with and very professional throughout the entire process. He took time to explain his company's processes and materials, as well as answering any questions we had. The crew was on-time, focused, and very responsive to any questions or concerns we had through the duration of the project. There could be improvements made to job site cleanliness, as we had lights left on where we couldn't walk, a few spots of stain left on the walls, and our garbage can was completely filled up. Overall the work looks great, and we are very pleased with the outcome. We would definitely recommend Durable Wood Floors to others looking for refinishing services.
Description of Work: Refinishing (Sanding, Staining, Clear Coat) of hardwood floors in Bedroom, Hallway, and Stair Treads.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500
    • 1(current)
    • 2
    • 3

Contact information

200 S Executive Dr #101, Brookfield, WI 53005

http://www.durablewoodfloors.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation

FAQ

Durable Wood Floors is currently rated 5 overall out of 5.

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

Durable Wood Floors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Durable Wood Floors offers free project estimates.
Yes, Durable Wood Floors offers eco-friendly accreditations.
Yes, Durable Wood Floors offers a 10% senior discount.
Yes, Durable Wood Floors offers emergency services.
Yes, Durable Wood Floors offers warranties.
Durable Wood Floors offers the following services: We offer design, installation, and refinishing of all species of hardwood. Custom reactive and 2 tone staining available! We specialize in new installations and restoration work. 0 VOC products available.
We do not work with any other types of flooring such as: carpet, laminate, vinyl etc.

Contact information

200 S Executive Dr #101, Brookfield, WI 53005

http://www.durablewoodfloors.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM